assistant manager

Rhodes 101

I've learned how to inspire employees and manage a team and an array of different aspects of a job because of my manager. The company itself can be trying at times but definitely tries to show that the team is important to them; this tends to feel like an empty aspiration but the management that are there at the locations themselves running the actual stores are what makes the team members feel as if they matter to a big corporation. I've met some of my closest friends at the store locations.  The customers will become close to you and you to them. I absolutely have felt a sense of community from working with this company because as CSR's we want to welcome each customer into our home and for each individual to feel as if we know them individually one by one; at my store this statement is very accurate with our regulars. I would recommend this welcoming company to others and would even work there myself again.

Great place to work as far as the job being fun, easy, and good paced. There’s always something to do to keep you busy. Unless you were in management you had a pretty easy work/life balance, but the good just about ends there. Those that may want to go further in the company won’t get anywhere unless they know one of the higher ups and the pay is terrible. You could go work at Walmart or Burger King even for much better pay than what you get, even for managers. If they don’t like you they’ll find a way to get you out, whether it be cutting your hours or coming up with something to fire you. And you play crapshoot with management because everyone once in awhile you’ll get one who cares about the employees but most of the time they just want to pocket the biggest bonus.

I was promised a raise twice at this job and never received one. I was constantly told I didn't do my job properly when I had to come in and clean up the tasks evening shift didn't do and continue to do my tasks while helping customers. It was impossible. The morning shift was also constantly late, including the GM so I just started clocking out at the end of my shift and leaving regardless of if someone was there or not.  I was going to leave and was told if I stayed I would be given a raise. I worked hard but never got the raise, so I stopped doing anything above the bare minimum. I didn't even give a notice when I quit I just stopped showing up. They didn't deserve one. They treat their employees poorly. Don't work here.

What is the best part of working at the company?
Great customers, decent hours, pretty easy job for the most part.

What is the most stressful part about working at the company?
If you work the midnight shift, you are by yourself,  which means ALL responsibility falls on you.  All cleaning and cooking and customer service is yours alone, they don't pay enough to deal with the workload.

What is the work environment and culture like at the company?
Customers were mostly nice and understanding,  lots of regular customers in and out.

What is a typical day like for you at the company?
Stressful and tiring, like I said I was by myself.

Did not help out people that were willing to further themselves in the company unless you knew someone higher up. Total favoritism. Customer relationship mattered, but apparently wasn't the MOST important factor in evaluations. I witnessed first hand that GREAT workers were held back just because they didn't memorize THE MISSION STATEMENT. A lot of good workers that kept regulars coming in day after day; lost their jobs over something so minor. I mean they wasn't stealing from the job, they wasn't caught saying negative things about the company and/or management; but because of the Mission Statement. Not right.

A typical day at work was cleaning, greeting customers, restocking shelves, and sometimes cooking. Ive learned that people can get pretty cranky if the gas station doesnt carry the exact cigars, beer, or lottery tickets like the rest of them do. Management always had an issue with me once i said that the place did not have cameras and unfortunately my car was keyed and i had no way of proving who had did it. I loved some of my evening cowokers. The hardest part of the job was trying to do everything at once since they never scheduled enough people to work. most enjoyable was hearing the funny stories from each new customer i met.

The one in Cape Girardeau had roaches and when I complain it I was Mistreated; 
I am a very clean person and I treated customers as I would like to be treated with clean food but the manager was nasty as well as the corporate office. There also was flies in the bucket where we put our forks and tools for the chicken.
This was the first one in Jackson Missouri the second one further  west was much better and with the manager was very nice and clean.

A typical day at Rhodes included cleaning, preparing foods for customers, preparing food for next shift, logging waste, logging temperature of foods, and assisting the customers with food needs and checking out.
Management on the deli side was not so good. I felt as if I was blamed for things because I was the newguy and was not treated good while and after I left.
Co-workers were great I enjoyed them all I still go in to the gas station time to time and say hi.
Hardest part of job was being time consuming because I would get my job done early and be sent home early.

I enjoyed my time at rhodes 101 most of the time. there were many ups and downs with the variety of customers you get, but it helps you develop skills to improve your performance.
Things got difficult for me when a hotline was called on me by a coworker. I wasn't punished or fired. I stayed for 8 more months and worked like normal. Then I went to seek other employment.
I'd like to work for rhodes again someday, I regret having to leave.

If management is there you can expect to be left on your own even with lines. Management is allowed to bully underlings with no consequences.  pay is barely above minimum wage and you can not get time off unless requested weeks ahead of time unless you are friends or family with the manager.  schedule is only done 1 week at a time so you can not make plans with your personal time because you wont know until Wednesday what you work past that sunday.

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