maintenance mechanic

route sales representative

maintenance technician

machine operator

refrigeration technician

Rich Products

Everyone worked really hard after the loss of major customers over the last several years.  Previous plant manager was tough but fair and cared about his team.  The Rich family seems committed to Hilliard but allowing someone who mistreats people as the new plant manager does won't keep employees or business for long. He is a bully and a tyrant and many wonder if he is bi-polar based on his mood swings from day-to-day.  He doesn't seem to care for women in the workplace unless they agree with everything he says and report back to him if anyone says anything negative about him or his management style. I would love to stay and continue to fight to keep the business in Hilliard, but the plant manager is so intolerant of any thoughts or ideas other than his own. He talks down to people as though he is better than everyone else (his management team included). He tells people not to file complaints about harassment and bullies them if he thinks they utter a word against him. I don't see how any of his managers can stand to deal with him, thankfully I don't have to interact with him much anymore because the times I have been exposed to him make me and several of my co-workers want to leave regardless of how great the company is, he is a miserable person to interact with in any capacity. My overall rating of 3 is only driven by this one individual. People are afraid to report him to the ethics line for fear of retaliation.  The union is no help because if anyone complains about him he targets them and tries to create a case against them. He doesn't act like someone who has managed people before, he acts like someone who just expects everyone to agree with whatever he says and to shut up if they don't agree. If we had an engagement survey I bet very few would respond and if they did I would hope they would be open about how we are treated by this person.

From the start, my experience with this company was disappointing. I originally applied for a first-shift position (5:00 AM to 1:30 PM, Monday through Friday), which I was told was available. However, shortly after my interview, I was informed that the first shift no longer existed and was offered second shift instead (1:00 PM to 9:30 PM). I reluctantly accepted, thinking I could make it work.
Unfortunately, once I officially started, I discovered that even the second shift was not guaranteed. I was told by a supervisor that there were no set schedules at all. Instead, I would be expected to work mornings, afternoons, or even overnight shifts depending on call-ins, and refusing a shift would result in being penalized with a point. Accumulating seven points meant termination.
The scheduling was chaotic—I never knew when I’d be clocking in or out. It was nearly impossible to plan anything outside of work. This lack of transparency during the hiring process felt like a deliberate misrepresentation, especially since I made it clear I was looking for consistent hours.
Training was equally frustrating. I was only trained for about five hours and then expected to perform as if I had been there for years. There was no structure or support, and management seemed completely disengaged and unorganized.
Overall, this was one of the most disorganized workplaces I’ve encountered. The misleading hiring process, lack of consistent scheduling, poor training, and ineffective management all contributed to a negative experience. If you're considering working here, I strongly recommend asking very specific questions upfront—and getting everything in writing.

The company was a very nice and very productive place to work. All employees were friendly and a great team to be a part of! Like all other companies,this company was based upon TEAM EFFICIENCY! Without team work this company could not have operated, cause the employees is what makes the company! I enjoyed working for this company because it taught me and trained me in the industrial field in  ways of more than one to benefit my future choices of my career! This company is a highly rated food processing company.I worked in many areas of of the company; such as the production line which is a constant fast paced environment which is very competitive in which i adored; also an area in which all employees have to be on accord as a team to maintain the product that is coming down the line! Another area is the freezer. Team members have to work together to keep all orders and tickets in a substantial order so they would not be misplaced or officially outdated. Loading Dock is one of the most important areas of the warehouse, due to inventory and product being shipped to its right location and on time due to the expiration dates of the product! Sanitation is also the most important job of the company and this team has to be quote "THE MOST HIGHLY MOTIVATED TEAM OF ALL!" Purposely stating this, due to the fact of the whole company is relying on the company and it's equipment has to be officially grade A clean in order to keep the procession of the company going! Management is great at keeping the company processing! The most enjoyable part of the job is meeting new people  along with working as a team!

The management there is extremely difficult to work with!! Not only are they rude and disrespectful behind your back but they'll say it straight to your face in front of everybody not knowing anything other than the fact that they are getting cussed out by somebody higher than them and now they're going to cuss you out as well. They fire people when they should have just been written up, they give final write ups for first write ups and tell you to go fight it and spend more time away from your family bc they just can't be fair. I've seen it day in and out. They fail in every aspect of being a manager. They do not encourage, lead, train or even schedule properly! They do not care what you have going on they do not care about anything other than the simple fact that they have to get the numbers they need for the day week month and year.  Not all but almost all are very unapproachable they are very cold and everyone always feels like they're working against them rather than with them to make rich's a good place to work. Employee Appreciation is down so much that the morale there once was is almost nonnon-existant.  The respect between employees and managers is extinct, everyone feels unappreciated and overworked and that's not a hard thing to change but they don't want to change it! There is zero effort literally when just a small consistant amount of effort on their parts would make it a good place to work! Employees would actually get the done well because people would care again but they would rather just replace you and retrain....I'm sorry they don't train anyone I mean replace you and start this whole cycle over again. Its sad

They provide good pay, but you have to deal absolutely poor managemet. The management team consist of some of the most ignorant and lazy people i have ever worked for. They constantly lie to you to get what they want and if you complain about anything, they take it out on you. If you want a job where you can get overtime, this is the place because they waste so much money on overtime. They can make you work an additional 4 hours whenever they want, which they do constantly even when its not needed. They will work you to death if they dont like you with hopes that you quit. Employees can get away with anything because the management won’t address employee issues, its like they are afraid of any confrontation. This is a union job, but our union sucks, they constantly make verbal agreements with the company and never tell the employees. The rules in our union contract are constantly changing and we never know whats true or not, which the management uses to their advantage. Production schedules constantly change, but the idiots in the front office wont tell anyone, so at the end of the day you find out the work you have been doing all day is no good and you have to stay over 4 hours to take care of the changes that were made. NO COMMUNICATION at all in this place. They constantly have listeria outbreaks because they don’t do proper sanitation on the machines and floors. This place is ran so bad, which is probably why they are loosing major accounts and layoffs are happening by the end of the year.

I got hired by a great production manager who was thrilled to hire me. FIRST I want to say I was moved to the metal detector on line one, trained and certified for a month and a half, and never got the pay the position gave! For a full month and a half I asked the line leads, production manager and human resources to post the job And they responded in a attitude. My major problems came from some of the temps. I have gotten threatened by two co workers and they lashed out being completely irrational! The production manager,line lead and supervisors know they did it and it was a complete slap in the face that they blamed me! If co-workers cannot handle adult conversations with others then they don't need to be working! Not only that the line leads come in high! They need to do a random drug test IMMEDIATELY! This was the WORST job I have ever had. My stuff got stolen and management trys to keep people because we were short. I should have stayed at Wal-Mart overnights because the management gave the co-workers more respect not only that the coworkers are more mature. After this second incident with another barbaric brute threatening me I quit that NEXT DAY! If you are immature,like to gossip and a brute PLEASE feel free to work here! I won't tolerate being threatened or allowing anybody to threaten me!

My typical day at work consisted of calculating labor costs and material costs versus the standard costs to produce the product. I learned new aspects of accounting by working with a company that is international in scope. I was considered part of the management team at our local plant because the controller was a shared service and worked from another larger plant in close proximity to the local plant. I was the sole accounting employee at the plant and served as an intermediary between the plant manager and controller. I really enjoyed my co-workers and maintained a good relationship with both management and production employees. The most difficult part of the job was the serving as an intermediary between the controller and plant manager. They would occasionally disagree on issues so I had to help resolve these issues. The most enjoyable part of the job was the family atmosphere and serving as the associate engagement team leader and community service projects leader and, interacting with various organizations in the community.

At Richs catering we strive for any event to look as though the guest couldn't believe what they just walked into. The visual set up days for Rich's catering can be any where from 8 hours to 12 hours a day. The actual day of the event can range from 12 hours to 15 hours a day. However, a sense of relief gets through our team because we  know that we all have pushed through to provide the best service for any client. 

Through my time working at Rich's Catering and Special Events I have learned a tremendous information about event coordinating, to 
bar terminology, to even etiquette "rules". Our management team is with us every step of the way to help, encourage and provide for our team. In addition to my co-workers, we all have our pros and cons. We are all given the opportunity to train for a new position. My coworkers range from being mothers, to college students, to people who only work in season for extra income. Teamwork is very important and without it we wouldn't have such a strong bond which promotes strength, unity, and reliability.

The hardest part of my job is the long hours and excessive labor. The most enjoyable part of the job is to see guests enjoying themselves and thanking our team for a memorable evening.

This organization stands as an exemplary company, offering abundant opportunities for those who actively seek them and diligently prepare. The Corporation not only provides substantial benefits to its associates but also fosters a culture of genuine care for its global workforce.
Moreover, the plant’s unique culture has facilitated the growth of several team members within the larger global organization. These individuals have transitioned to different roles and locations, contributing significantly to their personal development, professional advancement, and overall achievements—benefits that extend to their families as well.
In terms of compensation, salaries, hourly pay, and benefits are both equitable and competitive within the California market.
However, it’s worth noting that despite the organization’s commitment to growth processes, occasional gaps in communication exist. Messages from upper management may not always reach the lowest echelons of the organization. As associates, we must proactively seek alignment with the company’s ideals. This presents a valuable internal improvement opportunity for the organization as a whole.

Pros: decent pay and overtime. Supervisor doesn't bother you unless your missing stops. They care about their drivers. Commission incentive plan with bonus payouts if you hit your targets 

Cons: super early mornings. Start times vary but most have to wake up at 3:30-4am to be at truck at 3-4am. Delivering to grocery store is a bit of a grind because of limited recieving hours (they only take deliveries till 10-12pm. so you have to rush to get to all of your stops. Cameras in trucks that also monitor your speed. There is a big push on driver saftey here so they tell you not to rush but you have to sometimes to finish your route. Hitting targets is becoming more challenging which means you need to work harder and get more creative with the sales part of the job. Your job title is route sales representative, but there is little sales and mostly driving a truck, writing orders, and delivering to grocery stores and merchandising product. The sales part is what you make of it. You can make friends with the store staff and ask for more selling space, some are more flexible then others. Not a lot of time off either. I think you start with 2 weeks a year and just a few holidays off but then you have to work a Saturday to make up for the day you took off.



Top Job Titles	Average Salary
Maintenance mechanic 75 salaries reported	$29.83 per hour
Route sales representative 29 salaries reported	$55,277 per year
Maintenance technician 19 salaries reported	$29.54 per hour
Machine operator 29 salaries reported	$19.47 per hour
Refrigeration technician 18 salaries reported	$32.12 per hour

Working at Rich Products: Company Overview and Reviews

Rich Products

Rich Products Ratings

Popular jobs at Rich Products

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected