line cook

server

host/hostess

dishwasher

food runner

Richland Country Club

My experiences working here negatively impacted my well-being and forced me to move on to a healthier work environment. It seemed great at first. The problems started when HR couldn’t answer my questions and sent me in circles, condescendingly placing blame for their errors on me and outside sources, didn’t communicate within, and lost documents with confidential information. Simple corrections took weeks/months to complete causing delays/ongoing problems with paychecks and benefits. Other difficulties included: upper management offered their support but then dismissed questions/concerns related to hostile staff/manager conduct and scolded certain employees; there’s a lot of favoritism and gossip, teamwork wasn’t often practiced, respect and loyalty are required but not returned; dependable staff are overworked to cover for those who neglect their duties with no repercussions; some of the benefits promised to all employees are not actually offered to everyone. 

Richland was a great learning experience. You were taught the absolutes of fine dining at a country club and if you didn't quite understand something management always took the time to help you. There was a real team environment there, we were always looking out for one another. The hardest part of the job was probably taking and inputting orders as well as menu and wine/alcohol memorization. But the best part of the job was being cross-trained in banquets. I really enjoyed doing banquets and I could say that 100% if I had stayed at Richland I would have transferred over to banquets. It was always a lively atmosphere and a really enjoyable experience with really kind members and co-workers.

Management has favorites and will lie to your face to motivate you. Verbal promises of promotion and growth/ pay opportunities with no paperwork to back it up. Management will pile their work load on to you with no compensation and if you complain they will flag you as insubordinate. You are expected to work several hours past the time you are scheduled to get off work regularly. Guest are not encouraged to tip so you will receive little to no tips as a server. The work environment is catty and gossipy. They have country club black out days for parties and if you call out or have an emergency they will terminate you. RUNNNNN! 

You owe yourself better. Unless you walk in and quickly find a clique and/or establish yourself as "worth it", you already don't belong there. Supervisors purposely ignore things that are out of order because "we're short staffed" and are "trying to get more people hired". The kitchen is a car running on two good tires and two flat tires (...exactly!) You train yourself; people may be around to answer questions but good luck finding who you need, or who will actually give you a straight answer. Oh, and look forward to people trying to boss you around, right in front of your supervisor, and your supervisor won't do anything about it. "Put everything on the new person."

At first. It was cool until managers and employees were coming in and out of the club. The banquet staff were always understaffed, making it harder for us. When the Banquet Director came and took over, it really has been going downhill. When other departments needed help, they got it, but when banquets needed help, that was a big issue. I honestly regret working here because of the two banquet managers and a few other snakes. I’m happy I’m no longer employed here.

The Membership here is amazing. Management is great and has good communication through all of our Club Events. There's a lot of cool things to see from small events to Weddings to Mentalist Shows and Circus acts which was pretty cool. Benefits are great, but you have to be full time to be able to get them. Overall, I've been here longer than any other job I've had. 

I left RCC last year and the communication between the management and the staff was not there. The events the club held were fun but it included a very long work day. Was told the weekends were mandatory for everyone but that wasn't true. Had to work every weekend and the same people had every weekend off when they had open avaliblity. They showed a lot of favoritism to certain staff.

RCC has been a great place to work. I have made great friends, memories, and connections throughout my employment. Managers genuinely care about you and want to see you grow within the company. The culture here from staff to members is unmatched compared to any of my previous employers.

I learned more from this job then any other, regarding knowledge of Wine and liquor.  We had meetings before every shift to go over new items, getting to try new items, and to ask any questions about things on the menu, not knowing wasn't an excuse.

The Country Club was a fun place to work and most of the members were very friendly. We did a lot of fun events on holidays for the members. The chef puts out a great product that you're proud to serve. They take your opinion about what to make things better for the members in consideration.

Top Job Titles	Average Salary
Line cook 5 salaries reported	$23.00 per hour
Server 2 salaries reported	$18.50 per hour
Host/hostess 4 salaries reported	$16.00 per hour
Dishwasher 6 salaries reported	$10.83 per hour
Food runner 1 salary reported	$17.50 per hour

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