maintenance technician

leasing associate

maintenance supervisor

assistant property manager

porter

Richman Property Services, Inc.

I started out has a part-time maintenance technician 1 and successfully completed my 90 day period and earned my EPA type 1 & 2 certification. I worked well over part time hours for a couple of months so I became eligible for benefits as I now became a part/full time employee. I worked at a 122 unit hud and section 8 state financed property. The property was staffed by four positions. Property manager, leasing agent, maintenance supervisor and supposed to be part time maintenance technician. As soon as I was hired the property got a new property manager and the leasing agent quit which a temp held that position for a year, the maintenance supervisor left after a year and later discovered that most maintenance technicians that have worked there for a max of two years. The property seems to be a high turnover property. I enjoyed the training and challenges while there. For my 2nd and last year working there I was practically dealing with the maintenance by myself. At this point, I had already had a few disappointed experiences with the company but the pros and cons were still equal. I had been experiencing a medical concern that was putting many more obstacles in my personal and work life. It had began to be to much for any one employee to deal with. I requested numerous times for a temp or to hire someone. I was on call 24/7 experienced covid-19 preparations a hurricane, a fire, the pool, lift station and many company changes on top of everything else. This experience can burn someone out quickly. Corporate seems to have a lot of drama and aren't connected with properties in a relaitble fashion. Higher management seems to use manipulation and lie often.  They don't follow what they teach. The end of my 2nd year, I had to have a medical surgery done that would put me out of work for a month or more. I contacted HR that basically explained that the property didn't support medical leave, and that my position was not guaranteed to be there after my recovery. So I decided that this was the end. I have a lot of good and bad experiences with the company. At this point I have no interest in working with richman property services in the future. Coworker relations were not that great. I had a decent off site maintenance supervisor for guidance and the regional manager was good. She deserves better than what richman could offer.

Being as I was an intern, I didn't quite know what to expect of this company or my position. It was a lot better than I was expecting, and yet at times more boring, too. I wasn't given a lot to do, and was mostly told to upload old rental applications, for the most part. They didn't really know what to do with us. The moment I was given an opportunity to help with a project actively, I gave it all the effort I could; however, sometimes it felt as if they didn't totally recognize how much effort I was putting in.

The program was disorganized, at best. Those in charge did wish to do more with us, but were so busy and swamped with work that they just couldn't. Assignments and projects mostly consisted of uploading rental applications. I was given the opportunity to fix up property websites, but when I encountered real issues with the current format and pointed out some errors in the websites, it was quickly taken from me and I was relegated to the upload process, once again.

However, I was given much freedom, there was plenty of food and drinks, and I was allowed to do pretty much whatever I wanted. Lots of freedom. I enjoyed my time there and would highly recommend anyone interested in getting hands-on experience in a corporate, office environment to apply when the program opens up again next summer.

If anyone wishes to actually work for this company, many of the people I worked alongside in the corporate office advanced from within. Many did not have happy beginnings and no high school or college diploma and or degree. The company hires from within and allows for much mobility.

Working at Laurel Oaks Apartments for Richman Property Services I have to say would be one of the best jobs I have ever had. I started off as a Porter; picking up trash around the apartment complex; cleaning the office, restrooms, pool area, fitness center, etc.,; cleaning empty apartments to make ready for new residents; and then just assisting the maintenance guys. In one year I took on the job of not only being a Porter but also an Assistant Maintenance Tech. I learned how to caulk and paint, replace door stops, sink and bathtub drain plugs, mini blinds and vertical blinds, power washing, repair garbage disposals, replace door knobs, light fixtures, ceiling fans, making keys, taking and doing work orders on my own, observe close enough to understand how to operate hot water heaters, and A/C systems. I even got a Universal EPA Approved certificate to work with refrigerants. The hardest part of the job was meeting move-in deadlines, but we still got the job done in perfect timing. The most enjoyable part of the job being able to learn new things and physically seeing myself growing within the company. We had quite a few managers throughout the year but all of them we're easy to get along with and admired my work ethics. My co-workers loved my work ethics as well, our maintenance team was the best. We we're all like family.

Pros: free trip to Florida for training, but unfortunately that’s about it!!!!

Cons: If only indeed would allow time stamped photos videos and recordings of the amount of negligence, harassment, and retaliation....
don’t report your concerns because you’ll only paint a target in your back. There is absolutely no support system from your VP of HR. heavy manipulation, attitudes and favoritism.. politics at its finest.. let’s just say I was the 4th superintendent since February 2019... sad but we all left for the same reasons. 

Property:
Managed by those with personal bonus agendas vs the actual needs of the building. You’ll hear a lot of it’s not in the budget, keep it in-house. Just so they get their bonuses while you don’t because you couldn’t get your tasks done. 

The job: 
There is absolutely no supplies available to perform your duties. Expect questions when being informative on high priority concerns with zero results. You’ll be asked for “favors” outside of your job description but, Don’t expect anything in return. 

The building: Metro 125 is located in a neighborhood filled with addicts and junkies not family friendly area, gun shots, drug sales in the establishment, heavy drug usage in the hallways, but it looks pretty.

A typical day at work is fast-paced and busy and you are expected to drop everything as soon as your DM, RM reaches out. Regardless of what you are doing. They love to micromanage and I was asked to give daily email updates on what I had completed for the day- every day. They needed pictures to justify your actions because an email was not sufficient. 

The only thing I took from this experience was to learn to figure it out with very little support. I was promoted to PM on a property where everyone walked out in a single day. I was informed I would get the support and guidance I needed. Formal training was never offered and exactly a year later I was placed on a PIP and pressured out of my position. I was informed by my DM that things were not working out even before the completion of the PIP. Their employee handbook states they must "help" the employee succeed, but all they did was pile on the work and watch them set you up to fail. 

The workplace culture is a joke, they pretty much force everyone to take pictures for them to post on Facebook. It is awkward and unnatural.



A typical day means following an overwhelming number of rigid procedures, and the moment you miss a single step, Management singles you out and makes you feel incompetent. Management constantly monitors every move and is quick to pounce on even the smallest mistake. People are afraid to ask questions because they’re immediately talked down to. The work itself is simple, but the nonstop scrutiny creates a toxic atmosphere where everyone second‑guesses their abilities. The turnover rate is extremely high, yet the company seems unwilling to acknowledge or address it; they simply continue operating as if nothing is wrong.

Great people to work for.  There are fun and exciting onboard training and reftesher classes offered to new and seasoned employees.  Multiple tools are provided to succeed with clear concise objectives.  Managers keep a positive disposition to persevere.  

RPS could use more onsite/compliance training and support knowledge of project-based Section 8 or LIHTC programs.

Turnover and hiring is challenging but that is with any employer in Florida.  

LIHTC Managers could use more motivation/kuddos/bonuses.


LIHTC Leasing bonuses are $40 per lease and renewal.  
This is insanely low for the amount of workload.

My typical work day was spent running around through the city, promoting this property.  I scheduled meetings with CEO companies in order to come up with a great discount that we could offer new residents and in return, their business will get more foot taffic.

My co-workers worked very hard as well, inside the apartment facility.  Fielding maintanience requests and various resident complaints.

The most enjoyable part of my job was when new residents would come to our property and say they heard about it throuhg my marketing.  To me it meant, a job well done...but then it's time to start again the next day.  This was a challenge I enjoyed.

I will not recommend this company. They pay very little compare to other properties. We had so many different supervisors for only 6 employees. They will come down to your property and not even help when they knew we where low on staff. If you are on salary they want you to work overtime and if you get paid hourly you could not work overtime. They fight you when you try to get a day off. They judge your property for one day that they come visit. They do not let you spend but they want everything fix. This company is like swimming in the ocean with hug waves, you advance 4 feet and the wave pushes you back 3 feet and then after so much work you are stress for trying to get where you need to get. This company knows how to paint a pretty picture for you to want to get hired on. Just look at the turn overs.

This company creates a toxic work environment with unrealistic, stressful, expectations. You will be required to work extensive hours with little to no compensation. There is no work/home life balance. NONE! Leadership is non-existent and training is only helpful if you have in depth prior experience. A huge portion of the work day is spent trying to figure out who to reach out to for help. The entire company is ran on a skeleton crew, so everyone is too busy with such a heavy workload to be able to provide worthy assistance. The employment turnover rate is astronomical. You will not be valued in any position. You will be thrown to the wolves from day one. You are set up for failure from day one. This is the worst company that I have ever worked for in my 40 years of employment. 

Top Job Titles	Average Salary
Maintenance technician 215 salaries reported	$24.04 per hour
Leasing associate 138 salaries reported	$21.96 per hour
Maintenance supervisor 60 salaries reported	$30.42 per hour
Assistant property manager 56 salaries reported	$23.54 per hour
Porter 56 salaries reported	$19.15 per hour

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