order picker

meat cutter

deli manager

bakery manager

stocking associate

Ridleys Family Markets

A typical work day at Ridley's was coming in, clocking in, saying hi to the excellent employees who treated me like family. Cashiering you would process payments as well as providing 100% customer satisfaction. With a smile!

If you were bagging you were the work horse of the company, filling milk, bringing in carts as well as doing customer carry-outs.

I learned that customer service is needed in almost every service kind of job that is available. I also picked up some Spanish from non-English speaking customers. Working a cash register and PLU codes were picked up from the job as well.

Management was the best I have ever experienced. They were professional and told you expectations and keep you honest, but also was not afraid to help you out if you were having issues or emergencies.

The Employees were my favorite part of the job. They grew to be my family. The professionalism and respect that was shared between all of us was inspiring, and something I will want from my future jobs.

The hardest part of the job was the customers. If you don't speak Spanish you will have a difficult time there. which I did. In all service positions you can expect some disrespectful individuals. But every day I dealt with people who looked down on me and expected something for nothing. You will need extreme patience and and good understanding of the human condition to succeed in this environment.

On the other side of the same coin, the most enjoyable part of the job was the kind customers. the ones who were in your shoes at one point in time and respect you for the work you were doing.

All in all i loved the job, Things in in my life just changed and i needed something different. i would recommend this job as a good place to develop customer service skills as well as some basic training in a service position.

You'll be hired for one thing and then immediately be "cross-trained" into a multitude of other areas due to lack of help in the first place. Labor budgets continue to be cut on a quarterly basis with sales goals increasing creating an idea of do more with less. Support will always be stated as given, but never shown by Corporate/Operations which includes the District Managers, Retail Support Office and the CEO (who also approves whether or not you can receive more than 50 cents as a 6 month raise). District Managers will come in to do audits which involve list checks and asking if you can use a personal vehicle to travel to help out a fellow understaffed/struggling store. Mind you that the Federal Standard for Mileage Travel is 67¢ per mile, while Ridley's chooses to offer 33¢ per mile and a bottled water if they're feeling generous. Don't try to be creative in any aspect as your creativity will be deemed as disrespectful by Corporate due to it not being their idea first. The best part of the job is being able to work with great people at a store level, but don't trust those above you, especially anyone in Operations/Corporate. The Store Directors/Leadership at Store Level are some of the best you'll work with and get to know, but it's easy to notice how much Corporate could care less about any struggles they or fellow employees go through. Keep your options open and hopefully working at Ridley's Family Markets is just a temporary job while on your hunt for a legitimate one where employees are valued and equipment/resources aren't from a Kmart closing or yard sale down the street. Remember when working for this company that no matter what type of effort you put in or loyalty you show, you'll always be looked at as just a number.

It's very hard to say how I truly feel about Ridley's Family Market. My coworkers were the main reason I stayed for so long. They were what kept me going, not the job itself. The community I felt working there was amazing. I truly felt like I had a lot of good friends working there. Talking with friends wasn't the job, though. The job was a lot more than that, and sometimes was more than I could take. Depending on your position, you may have close to nothing to do daily, or you'll feel like you're doing everything. Some days, I had a few tasks to do, and then the store was quiet the rest of the day.  Other days, I was working in multiple departments a day because of how understaffed they were and over reliant they were on the "good employees", even though it wasn't my responsibility to help in those departments. They will take advantage of your kindness in their desperation. There was no in between. It was either the easiest day of your life, or the hardest day. The managers are mostly a good group, with a few exceptions. Would I recommend working here? If you can look over some of the management and be steadfast in what you're doing, yes. It takes a certain breed to work here, though.

A typical day at work, you have a list of expectations to accomplish, and then you have management that doesn't communicate with each other, so they throw you every which way, and you will often take the downfall for the other things that didn't get finished, because you constantly get interrupted and moved to do something else. Then, you have coworkers who like to pretend they are managers, and boss you about and get all snippy when you don't listen. Oh and they tell you how to do your job when you're 
the one whose had the training and has been dot it a long time, not them. Everyone gossips there. Everyone. There are very very few, if any, that are genuine to your face and are actually your friend. Everyone complains, but when you bring something up, it gets belittled with ' well, that's not as bad as this that happened to me" or " be grateful you have a job" or " you're young, you're fine" or " you're young, you don't have real problems yet". 
I've learned a lot of cross training in other departments, because we're so short staffed, and I just get put everywhere. 
The hardest part of the job is that you can't trust anyone, the expectations are sky high/ impossible, they drastically cut your hours or change your schedule with zero communication.
I don't find anything about this job enjoyable. Maybe the days I'm actually left alone, and I actually am able to accomplish things.

I loved working for my company and my community and feeling I made a difference. For my location pay was very good. Management was spread way to thin and that left them little time to tend to what each store needed as a whole. The grocery industry can be an ever changing struggle or a chance to look higher and be the difference in your community. That being said, I had little to no help, worked alone and simply couldn't keep up with the pace and needs of the department I had built.
Recognition for smaller locations for the hard work and the effort was almost nil. It was the number one chief complaint of every traveling department head that came in to help cover vacations or any time off. 
Communication on the senior levels seemed poor as it pertained to individual stores, making it hard for department managers to comply with expected needs. 
All that being said, if I was still physically able I would be working there still. This industry is essential and really good people work work in it. Growing companies often loose sight of the importance of the little guys. 
 

Still currently employed for the simple fact that can’t find another job, enjoyed the job at first, till got crosstrained and dumped in a department with little to no training. Corporate is exhausting and demoralizing, they micromanage everything that shouldn’t be and ignore any problem that should actually be dealt with. Store director is very good at his job; but his managers are a joke that spend more time trying to play retail game of thrones than doing any parts of their jobs. Was told earned raises I was given, only to watch corporate claw back almost all of it. Management holds none of the coworkers that do next to nothing almost every shift, accountable; but if you’re outspoken you feel targeted by management for speaking out. The job would be great if only this company could treat its staff like actual human beings; nomindless drones, and pay fair wages without excuses for just being cheap..

What is the best part of working at the company?
Serving the community & getting to know the customers 

What is the most stressful part about working at the company?
Being told different things by different managers, no one is ever on the same page.

What is the work environment and culture like at the company?
In the store I worked at it was a very clean environment as well as organized which makes it nice to work knowing everything looks nice & fresh.

What is a typical day like for you at the company?
Just show up to work at scheduled time make sure not to be late, pick a register & log into it, count my til make sure everything was good to go. Stock anything that needed it like grocery bags or cleaning supplys for ur station. Check out customers, do go backs, make the dailys. Stock any candy, gum or small bags of chips. Help customers if needed. I also translated when needed. At the end of the day take ur til to manager after u pull your til & print out for the day. Clean up your station in timely manner & be present when manager is counting your til. When it's go to go you make sure to clock out.

My first manager in my area was very disrespectful, rude, and very difficult to work with.  However the general manager at the time was awesome and was all about giving people a second chance.  The assistant manager of the store hated me for some reason and would find a reason to yell at me every single day.  The other assistant manager was a sweetheart.  The manager of the area I worked in most of the time I worked there is still a good friend.  The rest of the staff there were full of drama and were constantly talking about each other.  The Corporate person over my area was rude.  I was very grateful to still have my job when I came back after recovering from an accident 4 months after it happened.  There health insurance is extremely over priced and doesn't really cover anything.  I was paying $600 a month for my health insurance for 1 person.  I would not recommend working for this company. 

All in all could be a great company to work for.  Too much of the good old boy system. Lots of staff not held accountable for actions which puts strain on the rest of the staff.  When things are brought up they get pushed aside. Good staff has left because of these constant issues.  Lots of staff want to make it better and put everything into a days work for the customers and the store and that makes working there worth it.  If everyone would share their part of the load the days would be better, the store would be better for the customers, the products would be shown better for the customers.  Every place is different and has it own challenges.  I've learned that I can only do what I can do and walk away from the rest.  I will always put everything into my job everyday and give the customers what is needed.

What is the best part of working at the company?
All the employees are great co-workers, they all stick together and help each other out covering and trading shifts when needed and are very family oriented making it a very comfortable and fun work environment!

What is the most stressful part about working at the company?
The very strict attendance policies, it's all a point-based system that isn't very flexible at all! 

What is the work environment and culture like at the company?
It's  pretty fun and laid back for the most part, everyone is very friendly and welcoming!

What is a typical day like for you at the company?
It was pretty routine mostly I would  arrive for my schedule and go straight to my locker to get my nametag and walkie-talkie then went to go clock in and get on a register to count my till and then wait for customers to come to my line and then I would get started on my shift!

Top Job Titles	Average Salary
Order picker 10 salaries reported	$25.50 per hour
Meat cutter 5 salaries reported	$16.60 per hour
Deli manager 1 salary reported	$22.00 per hour
Bakery manager 1 salary reported	$22.00 per hour
Stocking associate 20 salaries reported	$33.14 per hour

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