lifeguard

shift manager

shift leader

server

host/hostess

Rink Management Services

Working with RMS was quite wonderful, the job is manageable for most people.It mostly consists of rotating activities such as check in for the tickets, giving tickets for allowed times/ guests and both, communicating policies, experience with upper echelon clients lists of torts, employees of all ages, and diverse team environment ! Which I found wonderful.
 Great Leadership from Management! Really ship shape management. Managers and Supervisors are easy to communicate with, and boosts team morale, just all  around good people which makes for a great management team, which makes for an even better team/ work environment  . But don't get it messed up, still very much upper management heavy. 
And I mean that come ready to work, uniform ready; whether skate host, or guest associate, or whatever your role is with RMS boots ready cus its New York City winter so either 58 degrees or 34 degrees. Work in the snow so have black boots. 
Pay is bi-weekly 17.50 and open from like 8-11/12PM so do with that info what you will.  The owners/ CEOs sometime surprise shadow to make sure everything is running as normal. (I guess never asked why they came but they seemed to bee monitoring us to some capacity)Great winter job to be selected for ! Great people to work with. Loved my time working with them.And if its the Bryant Park location its beautiful and packed during the winter so delicious and pricey lunch so bring you own lol. 

Safari Island was a good job. It was the first job I had that let me interact with the community. I was there for about a year when Rink Management came in and started making changes. I personally loved the changes they made and our new boss at the time was a great boss. They changed the culture to something that made Safari a better, more professional and fun place to work at. They did scheduling by the month and were super flexible. This is a great job for high school and college students. Also, if you work hard enough they are very keen on considering you for promotions and raises. The hardest part is usually learning everything in the beginning and finding your cleaning specialty(cleaning is a huge part of the job). The pay is good and competitive. The management is good and you get a free membership to work out whenever you want. Only con is is that when I was there you were not allowed to go off site for breaks unless you were in senior staff. That means you have to bring your own food. I miss this job. Also, onboarding consisted of background check and online training. No drug tests unless they suspect drug use before or during shift.

This is my first job, and I would say it's a great one for beginners. Hours are flexible to your schedule, which is great if you're still in school. Breaks are 30 minutes, and there are a lot of places around to buy food, especially during the holidays when the little shops are around. Most of the staff here are young and are either in high school or college. If you work in Guest Services, it's a very active job. Guest Services deals with scanning tickets, skate rentals, skate drop-offs, helping people buy tickets, guarding entrances and exits, bag checks, etc. If you don't like interacting with others, I would advise that this may not be the job for you, considering it's very people-oriented. Salary for Guest Services is $15 an hour. If you don't have many bills to pay or maybe want some extra cash, this is a good job to have.

Management was horrible, with it being a new facility there were no established guidelines or chains of command, many of the managers themselves had little to none Hockey or Skating experience. The General Manager at the time was so stingy on people clocking in early to work because of payroll you would have to email your hours to be approved and manually entered into ADP. This commonly resulted in delayed and short paychecks. The icing on the cake was after 8 months after leaving this job Human Resources called me to let me know that I had paychecks that had yet to be picked up, something the manager at the time neglected to inform me about as they had updated my hours to be paid after quitting. Overall this rink was run very poorly and half assed, with little Ice Operations knowledge present between the Salary Managers. I would not recommend working for this corporation or any of their other rinks that they run, they do not value employees but rely on them to complete their tasks.

What is the best part of working at the company?
Best job ever. I really enjoy working with the public helping them We Rent Out roller skates in the summertime and ice skates to the winter time and it is the best job ever overall Spirits if you really like dealing with the public and talking with people being friendly and kind-hearted this is a job for you also you can work as many hours as your heart desires in the winter 

What is the most stressful part about working at the company?
There's no stressful part about this job it's so relaxing

What is the work environment and culture like at the company?
The work environment is very easy going and laid back there's a restaurant called The Garden right next to the skating rink inside and the employees are so friendly and down to earth I really enjoy working here

What is a typical day like for you at the company?
There's never a typical day working here because you get to meet people from all walks of life different states different countries and it's a very pleasant experience in itself

A typical day at work consisted of handing out skates, filling the Zamboni, cutting the ice, tying skates,and putting up skates,also I had to occasionally run the cash register. 

Over the time I have been with Rink Management, I have learned to drive two ice resurfacers, a Zamboni and an Olympia.

The level of management I dealt was up to the DM, which was still considered a worker in the field, I thought were fine. However, I didn't agree with some of the policies that corporate had put in place, because I felt as though they were not as caring about the workers as they were about making as much money as the could, and that could sometimes put the workers in tight spots. 

All of my coworkers were perfectly fine, however, some didn't work as hard as I would have liked them to.

The hardest part of the job was shoveling giant mounds of snow, but it wasn't terrible. 

The most enjoyable part of the job was seeing even the saddest looking people smile the moment they stepped on the ice.

Unfortunately the corporate team in Mechanicsville are clueless. They have a lot of good people in each department but it seems as if each department does not know what the other is doing nor do they care or even act as if other departments exist. It’s funny, they receive the same contracts every single year but then every year seems like it’s their first year on the contract. How is that possible? How do you learn and adjust from their mistakes? The CEO walks around bloviating about how wide spread the company is when really they are simply spread far too thin in my opinion. Every August they roll the dice and hope for the best. Again, nice people. But key management positions are held by people who have no business attending client meetings in major cities. It was embarrassing to represented by some of them.

Only let us work 8 hour shifts, supervisors would usually do nothing and we do a lot of work, there were only very few polite managers and supervisors. Uniform requirements are too much, we weren’t allowed to have too much white on our black shoes.  We would get sent home if we wear sweatpants and not all/Mostly black shoes. I don’t think customers care if we had some white on shoes. 
Met great people tho and made great memories and got experience working with a lot of customers at once in a touristic area. They provided us with sweaters and coats and hand warmers. A cool event at the end to say goodbye to end the season. If it weren’t for coworkers it would be miserable.

The best way to describe the organizational culture of this company is "carny culture." The company's mission seems to be to squeeze as much money as possible out of customers and employees. They routinely cut corners, and rely on employees to provide much of their own supplies needed to do their jobs. Their employment practices are questionable, including intentional mis-classification of employees as seasonal or permanent in order to avoid paying overtime and unemployment insurance and to deny benefits to otherwise eligible employees.

This rink is the practice facility for the St. Louis Blues.   Always something new going on and lots of fun meeting and interacting with the new recruits for the team.
I handled the daily deposits, concession stand ordering and staffing, front desk help when needed, payroll, promotional events.
The hardest part of the job was just the temperature!  The office was always COLD!
The most enjoyable part was helping our part-time staff and working with kids who want to learn to skate.

Top Job Titles	Average Salary
Lifeguard 2 salaries reported	$15.25 per hour
Shift manager 1 salary reported	$14.00 per hour
Shift leader 1 salary reported	$15.50 per hour
Server 1 salary reported	$11.50 per hour
Host/hostess 1 salary reported	$11.50 per hour

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