house cleaner

cleaner

housekeeper

cleaning technician

housekeeping manager

Rise and Shine Cleaning Service

I've been with Rise and Shine for over two years, and have seen a lot of positive changes in that time. One of the biggest changes was altering our compensation plan from an hourly rate (which tended to benefit slower workers) to a generous commission percentage of what the client pays per cleaning (40-46% depending on scheduled hours per week). The owners WANT us to make money, and have implemented more ways to do so (such as getting positive client reviews and client referrals). 

A typical work day is usually cleaning 1-3 houses within the Portland metro or Vancouver/Camas area by yourself (occasional team cleans in some circumstances). Our clients' homes vary by size and difficulty, but you will never have to clean in any "bio-hazard" situations, as in it is not what we specialize in. We do have a standard method of cleaning each home that you will learn through a week long training. Our method of cleaning was developed to maximize efficiency so that we can get through homes quickly without missing anything. It can be a little stressful learning the system and getting up to an appropriate speed when you first start, but perfection comes with perfect practice, and once you're there, this is seriously a stress-free job. That being said, it's not a job for everyone: it is physically demanding - you will sweat in this job. 

The owners truly value not only the work that we do, but also value us as people. They care about the goings-on in our lives, and have fostered a sincere family-like atmosphere that treats employees with dignity and respect. Even though we mostly work by ourselves, we do aim to bring on people who mesh well with our work culture: positive attitudes, compassion, and humor will go a long way.

Promised a "living wage." Never received a regular schedule after many months of working FULLTIME. Had to drive up to 80 miles a day for work and pay for own gas. Had 2 hours daily of laundry at my own time and expense. Had to PAY for uniforms. Bimonthly meetings and checkins NOT paid. Customers would ask me if I received online tips (I did not.) Made compensations VERY confusing and when asked for clarification was told I was "complaining." I never worked so hard in my life and got paid LESS THAN MINIMUM wage!  I made less than minimum wage after all my expenses. They BRAG it's "good money". They only pay a percentage of the actual clean billed to customer. The percentage charges based on HOW MANY hours of actual cleans per week. I was averaging pay of $800 for every TWO weeks, putting in 50 hours per week! However, they don't pay per hour, except the 2 week training and when you quit. Then it's hourly at minimum wage. Clients, daily, complained to me about being promised a designated cleaner. I had new people daily after and months and never got a regular schedule. 
Owners REALLY BELIEVE they are "good people" helping people with jobs. The reality is they look at the cleaners as ungrateful whiners. They really are there just to help themselves, which is capitalism, however THEY claim to actually care and to compensate well. They do not. They are exploiting the labor. It's too bad. I had so many clients off to flat our hire me. 

Worked there only for a very brief time. First week with trainer who shared zero of the tips, didn't fully train me but instead I helped get her houses done in a faster time to benefit her, never asked if I needed a five minute water break EVER, owners very fake and no support, business out of their garage, overall a waste off time. Called out in second week for having a cold, then preparing the go back to work the next day, noticed they took ALL my jobs off for the next two months, obviously wanting me to quit. Then they wrote passive aggressive memo on my final check. Never working for an out of home garage cleaning job again. Also, no compensation for milage, no laundry service, wants all employees to wash dirty laundry at their own homes on thier own time. The owner Debbie wouldn't answer any of my questions over the phone through call or text, instead setup one meeting that worked for her to talk and I had to drive to her house. Very unprofessional and passive aggressive all around. 

A typical day at work: you are required to be available from the hours of 9 to 5. You will not be paid for all of those hours. You are paid per house. You will never clean more than 3 houses a day. You will not be given time for lunches or breaks. 

I learned that the residential house cleaning industry is exploitive for employees.

The owners are unprofessional and not transparent. They regularly schedule mandatory meetings at 7 am and cancel them without telling anyone.

The workplace culture is strange. Most of the coworkers are very helpful and friendly and work as a team. Some do not. There seems to be a lot of weird power dynamics between techs that are encouraged by management and it all seems needless and weird.

The hardest part of the job is knowing that the wear and tear on your vehicle and your body is not worth the compensation.

The most enjoyable part of the job is helping clients who need it.

I’ve been with this company several years now because I simply love this job. The hours work perfectly for me (no nights, weekends, or major holidays), and once I’m done with my assignments for the day, I’m DONE - no waiting around doing nothing until 5 o’clock like many traditional jobs. 

This job can be physically demanding, so you definitely have to enjoy moving around a lot for this to be a good fit for you. The nature of this job requires a high level of trust - we want our clients to feel comfortable having us enter their homes; as such, finding new hires who are open, honest, trustworthy, and have a great attitude is imperative. 

As far as the culture of Rise and Shine, it is truly a small (but growing!) family business. I’ve always been able to easily reach out to the owners if any issues arose, and they are always working on ways to make our jobs easier. And not to mention we have a GREAT team of cleaners that I adore working with - they are seriously the BEST. 

I have been working at Rise and Shine since June of 2022. I enjoy cleaning and find it relaxing and enjoyable. I feel like I've found a company where I am appreciated, respected and valued. I've had nothing but positive experiences working for the owners and with my team. The owners are honest, hard working people that go out of their way to do and give to not only their staff, but within our community. Cleaning For A Reason is a non profit that the company is partnered with. We work throughout the year to raise awareness, fundraise and provide free cleaning to those that are battling cancer. 

You are told that you as an employee matter and that the company cares about their employees, this however is not true. When asking the employer over several months about my schedule they continued to reduce my working hours even after giving me a “promotion”. After a meeting about my schedule they praised me on how much of a great employee I am and telling me we would meet in a month with results. Within a week of the second meeting they had called and said that I was no longer a good fit for the company. This company only wants people who will do as they say and never question anything. If you do ask questions you get punished. 

I've been with Rise and Shine for 8 months. They are a joy to be a part of. I love the energetic and positive, family-friendly atmosphere. There's room for advancement and it's rewarding. I feel appreciated and valued and I think that can be very hard to find. 
Rise and Shine participates in  'Cleaning for a Reason', which is where we clean homes for people who have cancer. I feel grateful to be apart of that. We also use natural cleaning products that aren't unhealthy to breathe in all day.  I'm super happy I'm a part of this company. I highly recommend. 

I have been with Rise and Shine about 6 months now and I absolutely love my job. Not only is my job rewarding and fast paced, but the work you do for our clients not only in homes but businesses as well is greatly appreciated which also makes it worth it. Our manager shows her appreciation all the time and is always there for us when we need her. The pay is fair. I have nothing bad too say about the company. I highly recommend.

I usually don’t write reviews but I feel compelled to share my experiences at Rise and Shine Cleaning Service. I’ve worked here for about 6 months now. i love my new work family. I feel like I’ve found my place to plant my feet and grow with this family run company. I feel respected and appreciated here which isn’t something I’ve had in previous jobs. I have a work life balance which is important while raising a family. I’m happy I stumbled on Rise and Shine and look forward to continued growth with them. 

Top Job Titles	Average Salary
House cleaner 94 salaries reported	$27.86 per hour
Cleaner 22 salaries reported	$28.00 per hour
Housekeeper 21 salaries reported	$28.00 per hour
Cleaning technician 1 salary reported	$17.08 per hour
Housekeeping manager 1 salary reported	$17.00 per hour

Working at Rise and Shine Cleaning Service: Company Overview and Reviews

Rise and Shine Cleaning Service

Rise and Shine Cleaning Service Ratings

Popular jobs at Rise and Shine Cleaning Service

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected