customer service representative

warehouse associate

business development specialist

warehouse manager

sales account manager

Ritz Safety

I HAVE LEFT RITZ DUE TO THE TOXIC WORK ENVIRONMENT THERE 
THEY OVERLOADED US WITH WORK AND NO COMPENSATION AND EXPECTED NO ERRORS 
NO TRAINING EVER YOU LEARNED HANDS ON WHICH WAS OK EXCEPT IF SOMEONE TAKES YOUR SALE S FROM $100000 TO $200,000 THERE NEEDS TO BE ROOM FOR ERROR NOR A THANKYOU 
MANAGEMENT WAS A JOKE ONLY 4 IN THE OFFICE AND THE 3 OF THEM WERE BUDDYS AND THEY WERE GIVEN SPECIAL TREATMENT ALWAYS.
THE PHONES NEVER STOPPED RINGING SALES WERE GREAT . 
SOMEONE LEFT THE COMPANY AND THEY REPLACED HER AND THEN THAT PERSON QUIT DUE TO THE SAME SITUATION I HAD ,SO I HAD NO RELIEF.
THE MOST ENJOYABLE PART OF THE JOB WAS SELLING AND GIVING GREAT CUSTOMER SERVICE .
I LOVE SELLING SAFETY EQUIPMENT AND SOLD SAFETY EQUIP AND TOOLING  FOR TRAVERS TOOL BACK IN 2003 -2008  
I LOVED THAT COMPANY ,LOVED THE SALES .
THE OWNERS WERE A DELIGHT TO WORK FOR, 
NEVER OVERLOADED US WITH WORK AND IT  GOT DONE EVERY DAY WITH MINIMAL ERRORS .
 I MOVED BACK TO FLORIDA AND COULD NOT CONTINUE WORKING FOR THEM OR WOULD STILL BE WITH THEM

Our company was acquired by Ritz Safety in June of 2016. This whole process was a little nerve-racking. The President came to our location in Ohio right after the acquisition and spoke to all of the employees. He really took the time to sit down and get to know us. It has been 4 months since the acquisition and the new owners have delivered on everything they promised they would.

Further, the acquisition has opened new opportunities for many of us to continue to grow with the company. 

Everyone works together to get the job done. It's not perfect ... but what job is?

I love Ritz Safety! Customers are to the point and knowledgeable when placing orders. Management is terrific and accommodating to each customer service reps unique needs. A typical day passes quickly due to the steady incoming orders and special requests. I enjoy learning something new everyday. 

The work environment is fast-paced and you are left to work on your own and use your discretion and critical thinking. But if you do have a question, management will always assist and get to the bottom of your question.

Ritz Safety is in a competitive market where profit margin is everything.  The #1 rep in the company averaged 15.1%.  How can that be considered successful? But if you want to win the business that's what it take sometimes.  At the end of the day the company only pays 7% on what you increase year over year.  They run very lean.  The company is growing.  A sales rep who has safety experience and is willing to be very active will be successful, but the pay will never even out to the work put in.

You get to work , you have to do all the work . Co workers watche Netflix and eats all day.
You don't get trained , co workers will not help. 
Learned your on your own . Management has favorites . Work environment is hostel,  speak up and your a problem. Hardest part is dealing with co workers that treat your unfairly. Most enjoyable part is getting your work done and leaving . 

What is the best part of working at the company?
In Pompano Beach there are good people, with the exception of that scumbag district manager. 

What is the most stressful part about working at the company?
Understanding the personality of the resentful district manager

What is the work environment and culture like at the company?
It would be the best, provided they removed the incompetent district manager in Pompano Beach.

Unfair commission structure and bad management. You get penalized the more you sell monthly and have to beat your previous year sales by month or you won’t make commission. Some managers are incompetent. They don’t appreciate their employees. It’s a one sided pay structure that only benefits the company and ignores its employees. 

Absolutely love working here!!  As long as you come in and do your job, you will have no problems.  Work with a great group of people who care about what they do.  Company cares about it's employees, and works hard to treat everyone fairly - if you are doing what you are supposed to be doing, not only will you not have any issues, but you will be rewarded for doing so.  Could not ask for a better place to work!!!

Management has no interest in developing employees. No training.  You ask for help and you become "the issue".... Wouldn't want my worst enemy to work here!
Terrible, Wretched little company that makes up rules as it goes along. Very unethical "leaders"...

It was a good place to work for unfortunately I wasn’t what they were looking for,
It’s a lot of favoritism , No is consideration for people who are not as advanced as they are in computer skills , They are Self-centered and inconsiderate

Top Job Titles	Average Salary
Customer service representative 11 salaries reported	$19.62 per hour
Warehouse associate 9 salaries reported	$17.83 per hour
Business development specialist 3 salaries reported	$68,734 per year
Warehouse manager 3 salaries reported	$58,446 per year
Sales account manager 6 salaries reported	$59,562 per year

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