mechanic

locksmith

River Spirit Casino

I've work almost 5 years of casino security, 3 of those years were at river spirit. The truth is it's a do nothing job for losers and old men. Retired police officers looking for work late in life stand the best chance of advancing because young and enthusiastic employees will grow bored and move on. The pay is low, but the benefits are good. Good luck paying a $500 deductible at the doctors and pay your rent. Like I said it was the better of 2 casinos I worked at, but there is a good ole boy system. There are Security Officers that have been there over a year that borderline cannot read or write, yet are trusted to write reports that could be documented in court. Be prepared for a social environment where many people get away with talking their whole shift. Also, make contact with a lawyer. The Light horse Police Department is not a department you want to get caught defending. P.S. watch what you post on facebook, they'll use it against you when trying to get you in trouble.

Currently the start of the day is checking emails to see what has transpired over the night shift and if any new messages are waiting to heard and reviewed. From there it is a review to see what billing information needs to be reviewed and if any tax amounts need to be review and paid. After that I review with my manager on any on going projects that need to be updated and receive new orders concerning projects. During that time I met with employees that are having issues with the system and their benefits.

I have learned to pace myself better and how to review items better then before as everything is new and rarely go the same twice. This is also the hardest part of my job as it means hearing people tell you their problems and asking for help with solving them. And, that is the most enjoyable part of the job as well, when you can help them and see what you do does have an impact on their lives.

River Spirit is a great company to work for, especially working in F&B. Everyone has a team-oriented mindset, and we all help each other. I will say it takes a certain type of person to work nights and during the weekends though. My social life has taken quite the toll, but I'm hoping to get a different schedule soon to fix that. Work can feel a bit overwhelming sometimes, especially when people call in, but all in all its definitely one of the better places I've worked at. The benefits are fantastic: Health, Dental, Vision, 401K, plus life insurance if you really want it. A decent space for growth; would probably take a good while if you're wanting to bartend, since those positions are coveted, but definitely possible if you put in the work.

Great place to start at any skill level. Entry level positions offer lots of opportunity to learn and develop for different positions both internal and external. Outstanding benefits for small monthly fees on certain insurance policies. Depending on the department, management might be difficult to work with. Great co-worker environment and a willing HR team that will work with your needs. Attendance policy is reasonable. Show up to work, do your job and make goals for yourself to exceed and excel if you wish to advance. Hardest part is dealing with difficult people, but the work itself is easy once you learn. Easy money. Good company.

What is the best part of working at the company?
Good pay, great atmosphere. All around GOOD place to work.

What is the most stressful part about working at the company?
Not always getting to get the shift you'd prefer to work. Dealing with intoxicated patrons.

What is the work environment and culture like at the company?
Great. Lots of Native American History & Casino Life & ALL that goes with that. Mostly feel workers are treated mostly fairly, but Definitely not Always! If I wouldn't have been bounced from shift to shift to shift it probably would have been much different & better. Really cared for most ALL the people I worked with & dealt with while there.


What is a typical day like for you at the company?
Working in Kiosk. Filling& unfilling cassettes for the Kiosks out All Over the Casino.

* Review and report sales from previous day. Check on upcoming promotions or changes. Check with receiving on any shortages or other issues such as quality, etc. Review Replenishment for the next day. Check and adjust any necessary par levels for warehouse items as needed.  Prepared Employee Schedules for Receiving and Warehouse. Checked outgoing requisitions before they were delivered.  Fast, steady pace.  Performed cycle counts each week.  Performed Physical Inventory each month.  A pleasant environment to work in.

The advantages are impressive, I understand, but the work environment does not compensate for them. The pervasive smoking in all areas of the River Spirit Casino is a persistent source of discomfort, which may explain the exceptional benefits offered, as they are likely necessary given the challenging working conditions. Additionally, the interpersonal dynamics among employees can be somewhat problematic. During my initial training session, I observed instances of employees engaging in negative discussions about their colleagues behind their backs in my presence. This served as an early indication of potential issues within the work environment.

Wish the other employees and managers were as great as the benefits were. This place is like highschool drama ×100. If you're a hardworker, they'll overwork you while slackers continue to slack off with no consequences. Management won't do anything about slackers even when directly addressed, next step would be HR but they seem like a joke as well. Pay is low considering Osage casino and Hardrock casino are fairly close. There's a point system and managers are known to lower their favorite employees points so they don't get fired or are eligible for the semi annual bonus. Turn over rate is extremely high, people quit on their first day after orientation. Also there are ghosts.

for a normal day you would come in and have to ask where you are working and log on to a computer to find out when you are working next. once you have found out where you are working you will then depending on the day have two or three hours to prep cook and serve your food in that time frame. the management is very power hungry everyday and lots of favoritism going on. but once you serve your food basically maintain your line and keep cooking and serving till closing time. also the customers or very picky like little kids.

Enjoyed working there until I realized how badly the cashiers got screwed over. It was our job to get the jackpot cash ready and entered into the computer and pay it out to floor reps which then they get to take it to the guest to pay them out and time and time again we watched floor reps coming back with 200-300 in tips sometimes more and cashiers don’t get any of it. Even though they did the transactions. Night after night cashiers would only get a few dollars here and there from cashing tickets. While floor reps are banking. It was not right at all. All the cashiers were frustrated with it and managers told us to basically get over it nothing will be changed. 

Top Job Titles	Average Salary
Mechanic 1 salary reported	$62,000 per year
Locksmith 1 salary reported	$21.00 per hour

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