content producer

sales representative

performer

ticket sales representative

event manager

Robbins-Research-International

After spending nearly a decade at RRI, both as a volunteer and a paid employee, I can say this: the live events change lives. But behind the scenes, the corporate culture tells a very different story.

Volunteering is incredibly rewarding, thanks to hardworking Crew managers and a community of growth-minded individuals. But being a paid employee presents a very different experience.

A CONFLICT OF PRIORITIES
RRI has great people on the front lines who genuinely care about the mission. The challenge lies in senior leadership. In contrast to the company's teachings of growth and contribution, leadership often seems more focused on cost-cutting, favoritism, and self-preservation. This disconnect in values can affect the entire organization.

OVERWORKED, UNDERPAID, UNDERVALUED
Burnout is common. Understaffing and high turnover are ongoing issues. Many passionate, talented people have left the organization due to management practices. Those who remain are often asked to take on additional responsibilities with limited support.

In proportion to the workloads, compensation often feels below market value. The gap between the organization's revenue and how it compensates employees can be difficult to overlook. If contribution is a core value, it should extend to the people who help drive the mission forward.

THE MISSION DESERVES BETTER
This feedback is not directed at the many people trying to make a difference within RRI. My concern is with the broader system and culture they're working within.

Many former employees, some with decades of service, have shared experiences of poor communication, lack of support, and decisions prioritizing efficiency over empathy, especially during COVID. While the organization promotes personal growth, internal practices have sometimes fallen short of that ideal.

Despite these concerns, I still believe in RRI's mission. But that mission must be reflected in how the organization treats its people, from the front lines to leadership.

You think working for TR would be like his events or principles IT IS NOT. It's a business and has all the hiccups like any other company. 

You must be tenacious, willing to pivot constantly and handle unreasonable work loads. They talk about streamlining or slowing down, but it didn't happen the three years I was there. 

Depending on the department you work for you'll be pulled into almost every hot sprint they have and expected to take it on. 

It's easy to fall into a cult mentality, but they don't live that way.  If you are looking to grow it won't hurt, but ask in the interview how they intend to manage and protect work life balance...you won't have one. 

I was hired for one department and a certain position which I enjoyed. However, the trainer always made me feel like I was an inconvenience she had to deal with. If I didn't understand something right away, then she would try to be patient, but made me feel stupid. 
Then I was transferred to another department which promised to be better and turned out to be a disaster. The leader of the team had never managed before and her expectations were way too high. She was very energetic and expected everyone else to do as much as she did. 
While I was there, my former trainer quit, the CFO was replaced, and the manager over my manager quit. Tony Robbins is great. His company...not so much. 

What is the best part of working at the company?
Very positive and supportive work culture, flexible scheduling, and opportunities to help others grow, as well as yourself.


What is the most stressful part about working at the company?
As the company expands, it requires a great deal of flexibility in frequent changes.



What is the work environment and culture like at the company?
Outstanding! Positive, supportive, and personal growth-oriented.


What is a typical day like for you at the company?
I make my own hours, usually up to 30 hours per week. This includes client calls and administrative tasks.

This organization allows each individual to create their own creative workflow, lots of room for individual problem solving. Ability to be a part of something much greater than ourselves, helping people become the best version of themselves. Travel the world, make a difference, work with incredibly smart, talented, and interesting people.

I worked remotely supporting international clients through the Mastery Programs. The mission and purpose are inspiring, but constructive feedback isn’t always welcomed. Leadership often interprets differing opinions as negativity, which limits innovation and growth potential.

They offered 3 months of training pay, which was ok. The training mostly consisted of learning systems for customer service related tasks, rather than sales. Once only commission, it resulted in only 10% sales opportunities and 90% of customer service work. As a result, it was very difficult to make a substantial income. They put you on a pay recoverable draw, which was putting me in debt to the company, even though 90% of my work toward customer service was without pay. Unfortunately, I had to leave, as it was not sustainable to work at this company. 

In recent years, RRI has been working to improve the workplace culture within the organization. Whereas when I first started it was severely lacking, I feel like they have taken the feedback they have received internally and completely turned things around. It really feels like a family and being a part of the Tony Robbins company/mission is an incredible experience that I will treasure for the rest of my life. I am truly grateful for my work family and to be able to do something I love every single day.

I cannot say enough good things about RRI.  They live what they teach not just in front t if clients . They truly put it into practice in their own lives. The proof is in the pudding as they say

This company kept us all on the go, very fast-pace and committed to the mission.  Extremely cost and client conscience and always looking for ways to add value.  Always providing opportunities to get together and connect whether it be donating our time to a great cause or a company bbq.

Top Job Titles	Average Salary
Content producer 4 salaries reported	$90,000 per year
Sales representative 5 salaries reported	$135,000 per year
Performer 5 salaries reported	$140,000 per year
Ticket sales representative 4 salaries reported	$103,750 per year
Event manager 2 salaries reported	$86,250 per year

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