sushi chef

cook

server

kitchen team member

helper

Rock N Roll Sushi

From the moment I stepped through the door, I knew I was in for an amazing journey. The level of organization within the restaurant is truly impressive. The systems in place make every aspect of management smooth and efficient, allowing me to focus on what truly matters – delivering an exceptional dining experience to our customers.

The atmosphere at Rock n Roll Sushi is second to none. It's not just a job; it's a whole lot of fun wrapped up in a fast-paced environment. The energy in the restaurant is contagious, and it's incredibly satisfying to be a part of a team that knows how to work hard while still enjoying every moment. It's like a symphony of flavors and camaraderie, creating an environment that both staff and customers thrive in.

Speaking of fast-paced, I couldn't have asked for a more thrilling work setting. The pace keeps me on my toes, and I thrive on the adrenaline rush that comes with it. Juggling tasks, assisting the team, and ensuring the restaurant runs like clockwork is incredibly rewarding. The constant hustle and bustle keep me engaged and motivated, and I find myself looking forward to each shift with excitement.

But the true highlight of working at Rock n Roll Sushi is the people I get to work alongside. The co-workers here are not just colleagues; they're friends and allies who make every day enjoyable. The camaraderie among the team members creates a supportive and encouraging environment that fosters growth and development. Together, we celebrate victories, overcome challenges, and create memories that will last a lifetime.

In summary, my experience as a manager at Rock n Roll Sushi has been nothing short of exceptional. The organization, fun, fast-paced nature of the work, and the incredible co-workers make every day an adventure. If you're looking for a place where you can truly flourish as a professional while having a blast, Rock n Roll Sushi is the place to be. Five stars all the way! 

From start to finish this job is nothing but stress, due to lack of proper management. The kitchen staff, sushi chefs, servers and bussers are usually friendly and generally good people to be around. Each of them care and go out of their way to fulfill customer satisfaction and work together as well as they can. Normally this would be of great benefit to any company. However, the management staff at Rock N Roll Sushi is sub par at best. This is partially due to the fact that there is no organization or system in place when dealing with customer service. The restaurant is set up as a "pooling" service, meaning not only do all of the tips for the entire restaurant go to the front of the house and split depending upon your position, the servers do not have section or even take tables for that matter. All of the servers wait on every table simultaneously, causing the most simplistic circumstances to turn into disarray in the span of about five minutes. On top of this, customer satisfaction is low and the restaurant covers this by making the food cheaper, as a new employee you do not get tipped out 100% of your tips until you have been there for two months (you earn 25% after the first two weeks, 25% more after another two weeks, etc.) and if this weren't bad enough, the current manager is consistently stressed, doesn't know how to manage his own position properly, expects servers and bussers to pick up managements slack and will tell you how horrible of a job you are doing with no regard on how to actually improve on the issues at hand.
I would not recommend any job position at this facility to anyone, because the only pros you get are a free meal when you work and 10% off anything on the regular menu. Thank you.

At the location I worked at, I was informed of poor management from the time I interviewed. I never saw either owner at any point during the period of time I worked there. Our first manager was a college student who ended up getting fired, along with about 80% of staff, because of their immaturity. We went without a manager for a little bit, which of course was frustrating. Then our new manager came in (who was also managing a different Rock N Roll Sushi location 3 hours away) was so nice and was trying her best, but there was just too much on her plate and was having to commute back and forth. Other from the poor management, we could not keep kitchen staff or servers. Although that wasn't an issue since we were not busy most of the time. Some nights were busier because of college game days, college graduations, etc., and a couple of those nights it would be me serving a FULL restaurant ALONE!! As a college student having bills and rent to pay, I was barely making $100 a week at this location. I finally had to quit for my own sake since I had no money. 
Another important piece of information is that one of my paychecks was around $65, however, I never got that money because the check bounced. Meaning Rock N Roll Sushi had no money in their account (per the bank teller). I notified the owner and was brushed off. I never got my earned paycheck. 

This place has so much potential to be great but when you have staff that is overworked & underpaid, you won’t get the results you want overall. 

Back of house: too small to be fast & efficient, yet it is expected to have fast service. There’s no emphasis on training so old or new staff do not rotate in the kitchen therefore you have people in the same position every day so when the kitchen is short staffed, the flow of the kitchen is messed up i.e. slow service. 

Training: like I said, no emphasis on training. You get a few days to learn before they expect you to move mountains. It’s not fast food yet it is treated that way. If your staff isn’t trained well you will not get anywhere. 

Staffing: all they seem to hire is high school students, not a bad thing but that makes sense because I can’t see why a smart thinking adult with responsibilities would want to work there for the type of pay they give & the overall workload. 

Environment: it’s a pretty cool place to work at when things go right which is not often but for the most part people just do whatever they want. There’s no real leadership. 

The hardest part of the job is going. You know there’s going to be call outs which will leave you picking up the slack. This is an everyday thing. 

What is the best part of working at the company?
The other people within the restaurant are always great. One of the only things that kept me working there as long as I did- my coworkers. 

What is the most stressful part about working at the company?
Nonexistent communication. Last minute schedules. Constantly being held responsible for situations outside that persons control, with very little coaching. 

What is the work environment and culture like at the company?
When management is present- it’s a very erratic environment. Absolute chaos most shifts when one of the higher managers is present and “helping.” 
When it’s only store staff, things are calmer and more organized. 

What is a typical day like for you at the company?
There really was never a “typical day,” because solutions are all viewed in the short term. The same problems arise because no long term solutions are applied. A lot of days that could possibly be considered “typical” would be working doubles, not getting a break, being short staffed, being micromanaged remotely…

This company opened their doors to me and my family for a better opportunity of growth. Working in the restaurant industry can be very stressful, but this place made our experience worth it. Work days were usually steady during the week and busy for the weekends, just as many other restaurants. Cleanliness of this location was exceptional, and the work environment was pretty healthy and enjoyable.The owners and management were both, comprehensive and supportive with every team member and would always look forward to assist employees and solve problems promptly. This is a great place for people who like to do their job in the best possible way, with no need to have somebody shadowing them to do so. You do your job right, work as a team player and keep a positive attitude and nobody should bother you ever. Even tho this is no perfect place, it is the best restaurant I have worked so far. So thankful for the greatest experience in the Restaurant industry provided to me by Rock N Roll Sushi Germantown, TN.

A typical day at work is mostly drama between servers or having to always be on your toes when it comes to doing anything. It's an easy job and also a hard one. Work is easy depending upon the day yet it's hard due to how much your boss expects from you and how everyone isn't trained properly like they told us we would be. Pay is less than they told us it would be, from starting at 9.00 and to 11.00 dollars and yet I'm still paid 9 even though it's been almost a whole year and have been training the newbies and constantly improving myself. You're treated as a robot and expected to practically live only for them and will be upset with you if you can only work certain days they want you to work. Don't expect any sort of gratitude from your bosses or they will continually show you bad reviews instead of the multiple good reviews that overlap the bad ones by tenfold and again will expect more from you. The only thing getting you through your work days are the friendly employees that you'll rarely come across.

I'm very fortunate for my employment and my managers opportunities for promotion. Management was high turnover and seemed overworked and retention was not common so rules and regulations changed and it could be difficult to offer consistent results without proper time to be trained before new management was hired and so on and so forth. As s server I felt the workload could be overwhelming and therefore difficult to be confident and offer a consistent experience to guests. Simply put; staff was overworked and moral and standards reflected that. I felt unable to do a good job with how much there was to do and burned out in a management position. That being said the majority of the industry as a whole suffers from the same issues I'm sure. I loved the team and regret how my employment came to a close. 

My favorite thing about this job was the fellow workers. We were all friends/friendly and most everyone got along. The things I disliked were the rushes when we were short staffed, which was all too often, the truly despicable customers which we dealt with frequently, and the boring time spent prepping. No one recognizes your long service to the company, which is frustrating, and they will just as fast turn around and hire someone new for more than what you make. The manager takes forever to get a request of yours done, and never responds to texts. It is outrageous to expect the chefs/sushi chefs to pay for the food that they themselves make. I liked my job, but I would’ve liked it a whole lot more if I had been paid a livable wage. One bad night and you could get fired, but I suppose it’s like that everywhere. All this to say it’s not a bad job, and I don’t blame them for paying so little, I blame capitalism.

Certain management doesn’t seem serious or passionate enough to have what it takes. He is a good worker, just feel like he was thrown into a position. There is always room for improvement, especially when good people who the company should value and recognize for Top Tier customer service, Above & Beyond Team Player, Infectious Enegry, who also brought in Higher than Average Sales is pushed to the point of disrespect by certain comments made by management which belittled and embarrassed said person’s character in front of customers. It’s called RESPECT. And to be so, AGAIN, I’m the boss, just to let a person go, after u that person wasn’t even allowed to sleep on it and wake with clear head. Especially it had to be known that said person loved it there other than that and most importantly didn’t  want to lose the income for family purposes, but a stand had to be taken. And of course the original under qualified “manager” is still employed. We all got Choices I guess 

Top Job Titles	Average Salary
Sushi chef 18 salaries reported	$16.85 per hour
Cook 8 salaries reported	$15.13 per hour
Server 9 salaries reported	$19.83 per hour
Kitchen team member 7 salaries reported	$15.93 per hour
Helper 3 salaries reported	$17.83 per hour

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