certified medical assistant

Rockcastle Regional Hospital


Typically work in pairs. Everyone has their own “specialty” if you will. Some may handle the phone systems, some may do the HVAC, some plumbing, others painting and drywall, some more labor type tasks, etc. 

We all can and will do absolutely anything necessary as needed but your skills are very appreciated and utilized in your favor. Which is convenient and helps everyone. You’ll grow and learn in your own specialty and learn more skills from others that can help you not only on the job but outside in your own personal life. 

Average day starts with handing out work orders and going over anything that’s scheduled to be done or anything that has came in overnight or over the weekend.

Head out and tackle your work for the day. Take your breaks and work on requests or any schedule preventive maintenance needing done. You’re never alone and never stuck holding the bag. If you need help it’s never more than a call away. Some days are slow and steady but some you stay very busy and can really challenge yourself *which is a good thing for learning and growing*. 

You’ll interact with many different people including fellow staff and patients. You really get to know each person especially long term patients. It’s a very tight knit environment which is good because everyone is like a small gear in one big clock. We all work together to keep it ticking.

The insurance could be better. I was very surprised coming to a hospital it was more expensive and not quite as good as my previous job with about the same number of employees. A lot of procedures and such is free/covered in house at no cost to you which is very convenient and helps make up for it. I do wish you received your benefits quicker than 90 days as that is a long time to go without any insurance.

Overall it’s a good job. Like any other there are pros and cons. But the good most certainly outweighs the bad by a long shot.

 I have no plans to leave this company and hope I can continue to grow not only in my profession but as a person and move up as my career advances. I feel valued and appreciated by those around me and feel like I’m really a part of something bigger for the greater good of all of us. 



I didn't get to spend a great deal of time here during my training, as my class only spent two hours a day, four days a week, on the campus, for just a couple of months. But the nursing staff that I trained under was friendly towards me and eager to help me learn, and to help me when I needed help turning and positioning certain patients when I bathed them. They made sure I and the other students felt comfortable when we went to the hospital and cared for real patients for the first time. The nursing department was understaffed at the time of day that we arrived, so they were very grateful for our help. 

The residents who were fully conscious seemed to appreciate getting to meet us, and for our help and company. I enjoyed doing small things to help other people and make a difference in their lives. 

The biggest problem that I had with this experience was that I got to put very few of my skills that I'd learned in the classroom into practice at the hospital, as we came in from 8:30-10:45 when most residents were being bathed, but I understand that we only were there for a short time each day, and that the nursing staff needed as much help as they could with bathing the residents when they were understaffed, and that this made a difference.

The pay is not fair, upper management is very rude, and no one cares about you here. The cons really out weigh the pros. They don’t pay for sick days anymore but when you get hired they advertise this very well. When they stopped the sick days they gave us an extra PTO day but the kicker here is when putting in for PTO  it’s denied because they’re so short staffed. The nurses here also are not very knowledgeable. They do very dangerous things and it’s covered up by the upper management. People who have worked for the hospital for years barley make more than new hires your job performance, attendance, and knowledge does not play into pay. Also when you are hired you are told you will be on one a specific unit but you will get pulled to every unit they have all the time, more times than not to work it alone as a SRNA. The nurses here also don’t help very much. Assistants here are very lazy, they don’t feed, change, or get up patients as need to be. The hospital its self is very nasty. The patients rooms are not cleaned by anyone hardly ever. Break rooms stay disgusting. EVERYONE has a horrible attitude. Overall the job is terrible and I would not recommend anyone working here. 

I worked with a great group of nurses and doctors in the ER and loved my job, even though the job was underpaid and understaffed. Working 12 hr shifts by yourself in a hectic environment like an ER can take a toll on one person and mgmt didn't seem concerned until it was too late. A lot of gossiping and ruthless competition in depts when working toward one common goal would have had a better outcome. Some coworkers just wanted to look better than everyone else no matter the consequence of others. Most days you didn't get a regular lunch or breaks and then reprimanded for taking them when you could. It was crucial that you obtained the correct information on patients, you were the starting point for demographics and it was pertinent that it be correct, especially when time is critical. I enjoyed meeting new people and helping others when I could and made some really good friends. 

What is the best part of working at the company?
The schedule for me and I enjoy going and seeing my friends that work full time

What is the most stressful part about working at the company?
Getting to all the patients and taking care of them  and having a whole area to yourself

What is the work environment and culture like at the company?
The work environment is very stressful but also very rewarding being able to care for vent patients 

What is a typical day like for you at the company?
Start out the shift very busy seeing which patients are weaning and giving nebulizer txs to cough assist etc

I work 9 hours a day at the local hospital.  I am responsible for performing ultrasounds/x-rays on outpatients and inpatients. I once was the supervisor for the department, but after having a child I gave up that position.  The hardest part of the job is trying to find time to perform add on patients that are not a part of the schedule.  But, it always works out.  I love my patients.  I have met so many people over the years that I call my friends, just by performing a test on them.  I also enjoy putting together the diagnosis ,just like a puzzle, on the patient I am helping.

The patient care facility on its face is a good place to get entry level experience. Don’t expect to advance or receive exceptional pay. Do expect to fend for yourself and to be overworked with little support or management encouragement. 

Patients are a pleasure, yet difficult. This is a rewarding part of the job. 

A typical day at work for me is registering and accomodating Emergency Room patients whether it's registering them, getting them a blanket, taking blood pressures, whatever I can do to make them happy. While working here I have realized how truly blessed I am to be as healthy as I am. My manager and co-workers are truly a gift to work with. The hardest part about my job is attempting to communicate with other physicians due to their poor telephone skills. I love being able to talk to patients and do everything in my power to make them feel welcomed.

Unless you've grown up in that town and  know the employees, you probably won't fit in very well. They overwork you and underpay you. They are always short staffed in all areas. If you are prn you get no benefits and make the same pay as everyone else no matter how many hours you work. Unless you are full time or part time you will not receive holiday pay even if you work the holiday.

The workload felt unsafe almost all the time. Management will tell you to “Do the best you can” but will not come in to  help. They keep taking new patients when they don’t have the staff to care for the ones that they already have. This is supposed to be a non-profit but this place makes plenty. They removed the double over time incentive and now they mandate that you come in. 

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