machine operator

mechanical assembler

quality control inspector

smt operator

operator

Rocket EMS

Management approach can be inconsistent and, at times, feel unfair. There were situations where certain employees seemed to be targeted or treated differently, which created a hostile work environment. In some cases, there appeared to be gaps in consistency and understanding when applying standards, which contributed to confusion around expectations and defect criteria leading to countless hours of unproductive time at work. Communication between management and production was not always clear, making it harder to maintain efficiency on the line.

Compensation growth was also very limited. Raises were not consistently offered, and there is not even a clear pay differential for shifts, which may be a concern for employees looking for long-term growth in this field.

Advice to Management:
Reevaluate management to ensure consistency, fairness, and stronger technical alignment. Improving leadership approach, communication, and employee development would make a significant difference in both morale and workplace environment.

Overall: The role provides solid technical experience, but management needs to change its way of treating employees. A more clear communication method on standards and compensation structure would definitely make this job improve as a whole. I honestly wouldn’t recommend working here ever they are pretty stuck in their inhumane labor ways but the experience is good and they pay for your certs ;)!



What is the best part of working at the company?
The quality control technician department has bias management and the environment is very toxic people are always mad and belittling team mates and the quality control lead never takes accountability for his mistakes and he'd always talk down on other's and talks violently, for instance: if I see so and so im going to punch him right in the face!!! He and the quality control technician re-work training operator have a field day talking about everyone in their environment.  Apply at your own risk your experience may be different than mine was. Good luck and please don't let discourage you. Overall besides the toxicity it's was a decent job with competitive pay and the health insurance is OK. 

What is the most stressful part about working at the company?
The belittling and gossip that's allowed in their environment. 

What is the work environment and culture like at the company?
From my experience depending on what depending you work in, production assembly and quality control very toxic. 

What is a typical day like for you at the company?
Bias Management, and employees don't take responsibility for their mistakes and blame others for their actions on the line. Very stressful working with mad and unhappy people.

Rocket ems carson city warehouse is a mess. There is no leadership. There is next to no training. You will be forced to rely on other teammates for training. Even though they haven't been trained themselves. There has never been a vetting process for employees so it's the bottom of the barrel with your teammates. However there are some fantastic employees. Management is lost and over burdened. They saddle you with responsibilities that should be theirs and hold you accountable. Most teammates are family and friends of current employees. So you will be "thrown under bus." Aforementioned about vetting. Many teammates gossip and tattle tail to remove the spotlight from their incompetence. Lots of drama and gossip and BS. Starting wage is $17 to $18 which is decent. However there is almost no OT. No performance incentives. No bonuses. Your yearly raise is almost nothing. Which is ridiculous for warehouse work. The benefits are terrible $80 for medical insurance just for one person per check. 

The department I worked in was filled with a bunch of egotistical man-children. Lead was a man who had short man syndrome who felt the need to berate people to make them afraid instead of cultivating an environment to be respected. Manager was a yes man who relied on our department to constantly be putting out product while performing extra duties that weren't safe, weren't in our job description, and we were highly under paid for. Was promised opportunities to advance and never given any, always overshadowed until I was let go due to "poor job performance", despite receiving a performance review two weeks prior and being rated "Exemplary performer". 

If you want to get experience under your belt, this is the place to work. Just do your 8 hours and go home; if you are looking for a promising career, do not waste your time. You will be miserable in a disorganized company such as this one.

My experience working at this company was largely negative.I observed a consistently unprofessional work environment. Hiring and advancement practices appeared to heavily favor family members, which resulted in a lack of fairness and limited opportunities for non-related employees.

The workplace culture often felt hostile and disorganized, with inconsistent standards and communication across teams. Concerns raised through Human Resources did not appear to lead to meaningful action, and in some cases, issues seemed to be dismissed rather than addressed.

From my experience, there were also noticeable gaps in adherence to expected safety and compliance standards, which raised concerns about overall operational oversight.

Overall, this is not an environment I would recommend to professionals seeking a structured, fair, and accountable workplace.

As an SMT operator I'd say what I do here doesn't matter, you stand around all day. Not allowed to be on your phone or have headphones but they expect you to wait on the machines to need fixing in and don't give you anything to do in the meantime. The atmosphere here is very down cast and it doesn't feel like anyone wants to be. On my first week here I saw a huge fight between my manager and an employee which was completely unprofessional and inappropriate. Especially the toxic working environment created by it and shows that they don't care about the employees. I can say that. I had an emergency in my boss let me go with no question. Other than that the work is brain numbing, the lead talks down to you and they treat you like a baby and pull superiority card a lot. I don't plan to stay

I started work with the promise of being promoted and transferred to the main warehouse. Never happened. I learned that just about everyone working at Rocket EMS, all locations, are either family or previous coworkers. I worked at the Morgan Hill location and everyone previously worked together at a previous employer. My lead didn't know anything about warehouse operations yet management relied on her input. The production manager was placed as a acting warehouse manager yet he didn't know anything about how to run a warehouse. Terrible place to work.

I have been working for Rocket EMS for a few years now. I feel I’ve worked very hard at my job and always give my 110% in the workplace. No matter my efforts here, I have realized the management is so unorganized that your hard work will go unnoticed. They like to praise that they care for their workers, but throughout my time here I have seen workers be unjustly let go, and HR is only there to protect the company. When there are managers that actually know what’s going on they let them go. In the long run this job is not ideal because even if you do everything for them, they will let you go with a blink of an eye. 

What is the best part of working at the company?
They have the process and system in place.

What is the most stressful part about working at the company?
Company pays rate was very low compared to the market.   very much Micromanagement 

What is the work environment and culture like at the company?
the expectation for the office staffs to put in longer hours.  if you leave from 8-5 you are on a surveillance watch list

What is a typical day like for you at the company?
long hours and overload of works

What is the best part of working at the company?
Coworkers becoming friends with the common goal to produce quality product.

What is the most stressful part about working at the company?
Meeting deadlines with obstacles from software to shortages of parts.

What is the work environment and culture like at the company?
Common goal to produce a product in a given time.

What is a typical day like for you at the company?
Help to smooth out issues and move product in a timely manner without compromising quality.

Top Job Titles	Average Salary
Machine operator 31 salaries reported	$21.98 per hour
Mechanical assembler 15 salaries reported	$24.23 per hour
Quality control inspector 14 salaries reported	$22.82 per hour
Smt operator 5 salaries reported	$22.00 per hour
Operator 16 salaries reported	$23.59 per hour

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