retail sales associate

sales associate

retail store manager

store manager

retail assistant manager

Rocket Fizz Soda Pop and Candy Shop

While at Rocket Fizz, my immediate coworkers and manager were excellent. I was trained well and never felt excluded or as if favoritism was shown. I understood my job and was able to execute it well. The upper management and owners of the Little Rock Rocket Fizz were overbearing and, frankly, odd. They have a ridiculous amount of rules that you WILL be written up for breaking--no personal phones allowed while clocked in, no cuffing your pants, you MUST HAVE FUN, you may not be clocked in until the EXACT minute you're scheduled and MUST leave the building within 5 minutes of closing, no food or water behind the cashwrap, no standing behind the cashwrap, no talking to your coworkers when customers are in the store, etc. While I do agree that employees should not be excessively on their phones, it is unsafe in this day and age to expect a Sales Associate to have no cell phone while at work--it must be powered off and in a box in the back room. What if an employee has a family emergency? What if the employee needs to contact a friend or family member to bring them food or water during a shift? 
As for speaking to coworkers, it is unreasonable to ask your employees to not be social with one another. Obviously, one should not have an excessively long conversation, but speaking in a friendly manner is NOT a reason to call the store and write someone up, nor is it favoritism. 
Most of their rules are not necessarily "unreasonable," but they are generally inferred in the workplace, and not something to get written up for. The upper management and owners of the Little Rock Rocket Fizz are determined to micromanage every aspect of their employees lives, going so far as to have video and audio on the cameras, which are CONSTANTLY monitored. 
Overall, the upper management and owners are the WORST I have ever worked with. DO NOT WORK HERE. 
The pay wasn't bad but they give you like 20 hours a week and WILL NOT give you a set schedule. 

This job was great at first, accommodating to college schedules and upper management seeming nice at first. However, the more the owners know you, the meaner they are to you for messing up. I once got yelled at by one of the owners over PICKLES. They are so uptight about everything in the store and have soooooo many dumb policies and little rules that you must follow or get written up. Like a concerning amount of rules for a CANDY STORE. Even when you first become an employee, you sign a literal 10 PAGE CONTRACT. They also make you follow customers around the store if they suspect them of stealing, which I felt very unsafe in those instances. Even on shipment days, if one of the owners was in a bad mood, they would take it out on all of the employees. It gets to the point where customers even start to notice and it drives them away. It became a very stressful work environment and felt like I was walking on eggshells everywhere I went. Also, one of the owners forced me to cancel a doctor appointment last minute to come into work. They cannot keep employees for longer than a month because of the way they manage the store. Any employees they manage to keep for longer, they take advantage of. 

My problems started my first week, I made it clear to management that I felt like I didn't know what to do and felt like I was just standing around. There isn't a whole lot to do around the store, you're scheduled by yourself most of the time and hours will go by with no customers. I got written up for standing around and seeing how much candy would cost with my employee discount, I was told I am to call management and ask what am I supposed to be doing around the store instead of them just communicating what they expected of me when on the clock. I ended up leaving due to a scheduling problem that was honestly just miscommunication on both sides, but I decided I was done due to the at the time management, they were rude and disrespectful, I would get snarky answers or straight up ignored when asking a question. Everyone that was in management were just bitter and petty; the owner included a rule in the beginning that said something along the lines of employees had to dip their mop into the bucket a certain amount of times depending on the square footage of the building?? 

What is the best part of working at the company?
Some of my coworkers are fun to be around. The rest are quite unpleasant.

What is the most stressful part about working at the company?
The management not having any idea how to be good to their employees or how to keep things running well in the store. As well as schedules changing mid week and overall childish drama. You will be treated like a child and get write ups over the most simple things. As well as getting told the high management is planning on firing everyone who works there and what position you are on the list of getting fired. Lastly if you have a death in the family please expect to be at work the same day or receive a write up.

What is the work environment and culture like at the company?
The work environment is very much like being in highschool, everyone including management is very two faced.

What is a typical day like for you at the company?
You will be in the store for 4-8 hours a few days a week and you will be scheduled alone. Along with having very few customers so get used to having no human interaction as well as being bored for hours on end with nothing to do.

No break room for staff, no sitting, no phones, way too much for the pay. People in downtown are crazy, not exactly their fault but to be open late and dealing with the downtown crowd, a pay of only thirteen dollars per hour is a little crazy. People are nice, just seems like management is too strict for a candy place. You sell and restock candy, what more needs to added to that? They don’t have much staff and the staff they do have is overworked and underpaid. Like yeesh. And the prices are crazy. They make money yet underpay everyone… Six dollars for a bottle of soda but 13 an hour. Make it make sense. This is a good job if you have no self respect. No hate to the employees, they were super nice. Also undersupplied somehow too. Back room is overflowing but simple things run out quickly. Too bad it went super corporate after it was sold off. The good vibes of rocketfizz are long gone. Vibes are off.

This is the best job I have worked at. Who wouldn't like to work around candy?!  I was surprised they actually wanted us to have fun and cut up with customers. Yes, I  have to finish my work but I dance and sing and show fun gag gifts to customers. Management is awesome and always caring. It is slow at times so I sometimes don't receive a ton of hours, but that is okay because I am in college and I have plenty of time to do my school work on my off time. I have had jobs that will not work around my class schedule, but Rocket Fizz does! They are big on education!! Oh, and I receive an awesome employee discount!! The sodas here are awesome!! I recommend any college student or adult to work here as you will LOVE your job!!

Poor management and owners. When someone quits you are REQUIRED to cover the missed shifts regardless if you have plans on your off days or not. You work around them they don't work around you. If you have to take off everything is 28 days in advance or you're out of luck. ZERO TOLERANCE  call out policy. If you need to call out for any reason, call your coworkers. If they say no, the manager isn't allowed to cover for you and you're REQUIRED to work your shift. If you're sick and have a drs note and don't have your shift covered.. oh well it's a write up for no call no show. If you're the manager you'll love it here. If you're not. Better buckle up.. turn over rates are EXTREMELY HIGH. And for good reason.

The work is mind numbingly. You show up and get told what needs to be refilled and what to fill it with. No thinking needed for this one. You'll be closing alone though in deep ellum. There will be mimosa days where you wanna end it all. And the ever looping soundtrack of 10 songs will probably kill you on the inside before the hobos get to you. If you ignore all of that and the rampant shoplifting, youre left with a very micromanaging lead team who will watch you on the cameras to make sure you're not behind the counter. They will die on that hill. 

This is the worst job I’ve ever had. I’ve been in retail for almost 10 years and the people working here should never be in customer service. They’re rude and cruel to the customers, and they don’t really care about you. The regional managers kid is a stuck up brat, who gets away with doing whatever he wants, while you’re stuck in the middle of the drama.  There’s a reason why the pay is so high, and they can’t keep any staff on. Turn over rate is very high and it makes sense why.  The customers coming in were amazing, but the atmosphere of the store was horrendous.

What is the best part of working at the company?
Easy, relaxing, chill bosses, even busy days were manageable 

What is the most stressful part about working at the company?
Locking up cause if the store isn’t locked up properly it’s all on you

What is the work environment and culture like at the company?
Very Chill, easy going, relaxed

What is a typical day like for you at the company?
Clock in, open store, help customers, walk around restock, do inventory, clean up

Top Job Titles	Average Salary
Retail sales associate 19 salaries reported	$14.24 per hour
Sales associate 16 salaries reported	$15.49 per hour
Retail store manager 3 salaries reported	$20.33 per hour
Store manager 4 salaries reported	$21.88 per hour
Retail assistant manager 1 salary reported	$13.00 per hour

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