account executive

senior sales engineer

software engineer

contract manager

senior account executive

Rocket Software

First of all, it entirely depends on the department, team lead, and job function. There is a lot of product and process training, but not all departments have functional training on how everything works, especially for processes and procedures of a particular department- except maybe sales. For the processes and procedures that are documented, there is gobs of information packed into a wiki that's equally complex and convoluted. You spend half your time trying to figure out how to do stuff and the other half in meetings - sometimes to learn how to do stuff. It's a great brand with very smart leaders, but so much is thrown at everyone all day, everyday, making it nearly impossible to be effective. The onboarding deck for marketing is just links to the tools you need to use, but there is no guidance on how to get access nor how to specifically use it - and for what.  There are no project management platforms for marketing except for Jira and the wiki. Projects are all managed via email threads or Slack threads, and there are no "project templates" for things such as in person events. It's all managed by lists in emails. There is a smartsheet, but it's only used for budgeting and events calendar.  You find yourself constantly asking for help or guidance on how to use a tool, or whether something is documented - usually the answer is no. They are using two CRMs; one is homegrown and of course there is no training because it's "going away anyway." In the meantime, there are processes you're supposed to be doing that you're unaware you're supposed to do, and don't know to ask. Therefore, you don't know what you don't know. They have a long way to go to get to functional job satisfaction, IMO.

2/3 of the workforce should be fired. They don’t work. Management inexperienced in business matters.  Lawsuit waiting to happen. Upper management discriminates against race, gender& creed. Work environment is oppressive. HR department is just for show. If you ruffle feathers, they are fired. As Software company, they do not have real developers that know the software (in-house), develop or have new ideas. This has led to an objective is to buy other companies and absorbs their software products. Rocket doesn’t transition new companies into their culture. They closed office locations & call transition completed. They always layoff the staff and the new staff eventually leave. They can get better positions. Finance & Legal department has the same mentality. There is no one that understand the software or services business. Rocket has no customers relationship & unwilling to service them. Many unhappy large corporations.

Very relaxed, supportive, and engaging place to work. I learned how to convert FrameMaker documents to DITA, using oXygen Editor. Management was never intrusive and never micromanaged. They were always open to answering my questions. They made sure that they established a fun work environment, too. The hardest part of the job was writing documents from scratch and ensuring the information that software developers and programmers gave me was accurate. But it was a rewarding challenge, and I enjoyed doing it. In the end, the document proved successful. 

The most enjoyable part of the job was being with my co-workers and fellow interns. I loved working with them.

awful comp plans. completely sliced our comp plans into 1/10 of what we used to make. keeps increasing our goals and lowering our commission. Company was bought out by another company and they are laying everyone off and stressing out higher ups and relaying the stress onto all other employees like myself. open office layout is a joke, everyone can hear each other breathe. training program here is completely scuffed - had to train myself. you will get fired if you underperform. never can work from home - however only the higher ups can. we are stuck in the office on fridays while everyone else "works" from home sending us nasty emails.

I was part of the UniVerse/UniData (U2) team that originated as Informix staff who were then purchsed by IBM and ultimately purchased by Rocket Software. The majority of the team staff stayed throughout these transitions. There was a great sense of pride, innovation, access to personal career development, and as a world wide company - diverse. We would annually get together and present technical conferences of our products and have the opportunity to socialize with our team mates from around the world. There was great opportunity for the self-motivated individuals. I felt respected and valued by support team mates, development engineers and management.

If there’s one thing that defines working at Rocket, it’s the overwhelming sense of purpose and fulfillment employees feel. The culture is dynamic, growth-oriented, and supportive, making it a place where individuals not only build successful careers but also feel genuinely excited about the work they do. Employee engagement is high, retention is strong, and the company continues to attract top-tier talent who are eager to contribute to its vision.

With a leadership team that listens, a culture that thrives on innovation, and a deep commitment to employee success, Rocket stands out as a truly exceptional place to work.

What is the best part of working at the company?
High caliber co-workers and a company that cares

What is the most stressful part about working at the company?
Frankly, for me, the most stressful parts are the semi-annual and annual performance reviews. I think they're distracting and certainly not motivating to me.

What is the work environment and culture like at the company?
Rocket is a work from home company but teams are always collaborating. There is reasonable communication from management. Communication, though, is something all companies can improve on. Rocket, I think, does better than most.

Rocket is a place that has evolved rapidly over its 30-year history. It still has its original founder and the culture reflects his commitment to delivering the highest level service to customers and partners.  It is a company that is focused on delivering high-quality software products and supporting them with world-class customer support. 

If you like a fast-paced environment and working with really great people, then you will find Rocket a desirable place to be.

Rocket is an unusual business in today's tech economy, in that it's not a SaaS company.  It serves the needs customers have with respect to legacy infrastructure, and has customers among the largest companies in the global economy.  The people are great, and the company culture is centered around success of Rocketeers, partners, and most importantly, customers.  The environment is demanding, but the organization values the team, and people are generally trying to succeed together.  It is not Darwinian, despite being intense.

This was a good summer job for me because I got a full understanding of how it is working in a office setting at a computer. I got to understand the basic skills of using Microsoft office, Excel, Access, etc. As well as using my customer service skills to contact customers by email or phone. The hardest part about this job is getting the understanding of the software this comoany uses to process transactions of payments from different companies.

Top Job Titles	Average Salary
Account executive 38 salaries reported	$121,473 per year
Senior sales engineer 36 salaries reported	$131,622 per year
Software engineer 2 salaries reported	$103,135 per year
Contract manager 20 salaries reported	$119,850 per year
Senior account executive 21 salaries reported	$114,563 per year

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