program counselor

painter

in home caregiver

tax preparer

tax accountant

Rockwater Associates

Rockwater is an environment where you feel supported and challenged to try new things, make mistakes, learn from them, and to grow your career.  Rockwater looks to always promote from within first. Rockwater provides diversified services to businesses and is growing in all service lines creating lots of career opportunities.  Roles and job descriptions within the company are clearly defined, so you always know where you fit within the company and are aware of career paths.  The company uses a performance management system and conducts consistent reviews that clearly define what competencies are demonstrated, any areas of improvement, and what's needed for advancement.  I absolutely love the performance based environment and have grown tremendously in my skills and career because of it.

Rockwater is fully remote and provides an IT setup of top of the line equipment (laptop, dual monitors, headset, etc.).  The company uses technology to make work efficient including customized CRM and project management platforms, and other technology tools.  Team members meet frequently for quick touch points and use online chat to stay connected during the day.  Days are fun, fast paced, and go by so quickly!

Benefits are comprehensive and reflect the genuine concern for the well-being of employees.  Competitive compensation, generous PTO. excellent health care, and retirement with company matches are some of them.

Rockwater has an excellent reputation and clients provide positive feedback which makes you feel proud to be a part of it.  Surveys are routinely sent to customers to hear from them on how the company is performing for them and how it can improve.  Rockwater is constantly innovating to find ways to be the very best in the industry.  It feels like you are getting in on something that is going to be really big and there is shared excitement about it.  The people are friendly, open, and supportive of new team members.  

Rockwater truly stands out for its unwavering commitment to fostering a positive workplace culture and prioritizing the well-being and growth of its team members.  A lot of companies talk about this but very few actually do it. The dedication to creating a supportive and inclusive environment requires the full commitment of a company's leadership team.   Rockwater has this, and in particular from the CEO who not only speaks openly about the value of taking care of employees but demonstrates it each and every day.  

I would not recommend this company based on my overall experience. I came in motivated, open to learning, and ready to grow, but the environment made it difficult to succeed in a healthy way.

The job is extremely high pressure from day one. Leadership operates under constant stress, and that pressure flows directly to the team. Coaching often felt rushed and reactive instead of developmental. There wasn’t much room to truly build skills like tonality, confidence, or a natural flow before performance expectations were enforced.

Even coming from a sales background where I’m used to building rapport and developing relationships first, that skill set didn’t benefit me here. This position is very numbers-driven and fast-paced, with almost no time to establish connection or trust with prospects before needing to move them forward. The style of sales is highly transactional, and if you’re more relationship-oriented, you may find it challenging to adapt.

Performance standards are strict, and if you don’t hit the metrics quickly — even within your first few weeks (like me I was let go after my first month) — your job may be at risk. I’m not opposed to high expectations, but the support simply didn’t match the level of pressure.

To be fair, the best part of the job was my coworkers.
They welcomed me from day one, constantly offered help, and made me feel supported and encouraged. The peer environment was positive and uplifting, but unfortunately, that warmth did not carry over from the leadership team.

I did gain useful skills in handling objections, staying calm under pressure, and dealing with tough calls. The work itself wasn’t the problem — it was the leadership style, constant urgency, and lack of training time that made the experience difficult.

If you’re brand new to sales, need supportive coaching, or prefer relationship-based selling, this may not be the right fit. You’d need to come in already polished and ready for a high-pressure, numbers-first environment with limited training time.

I’m grateful for what I learned and for the coworkers I met, but overall, I would not recommend this job unless you thrive purely in a fast-paced, transactional, high-pressure sales setting.

At first, everything is excellent and everyone is welcoming but then you find yourself working alone on an island trying to troubleshoot on your own because everyone is too busy to notice. 

There's a lot of expectation but very little training on the job. Their training is really not as great and they don't seem to have a lot of tenure admin staff because they left or got fired. It's a very stressful environment and it's very difficult to separate the role from the individual as you absorb a lot of your client's issues. 

Management is okay...not the best but okay. The work culture is good but the pay is not so great for all the stress you're taking in. Also, there's been a lot of turnover recently...which is never a good thing. It seems like the company is struggling financially and is slimming down. A few of my coworkers were fired for no good reason. 

Also, a very annoying and unprofessional thing they do is mock their biggest competitor (Omni Financial/ Omni Tax Solutions). Many of them used to work there and can't seem to move on and "let it go." Your hear a lot of them talk about this company a lot...based on research, the other company has been in business way longer than these people have. 

Anyways, do some research before applying with them. Understand what you're applying for. If you're new to tax resolution, research all the other companies to get a good understanding on things.

I am so grateful to be part of Rockwater Associates. The company actively encourages its employees, ensuring a positive and motivating work environment. 
Working at Rockwater has been immensely rewarding, providing me extensive experience and growth opportunities. 
The Company genuinely cares about the well-being of its team members, making sure that everyone is not only happy but also highly productive.
I appreciate how the company listens to its employees, valuing their input and concerns. 
Moreover, the people I work with are incredibly supportive and encouraging, teamwork is exceptional, creating a positive atmosphere. Colleagues here go above to help one another. 
I'd also like to highlight that the CEO is instrumental in creating a great environment, where everyone is empowered to succeed in their roles and he is committed to create a workplace where everyone is motivated to excel. 
In my 20 years of experience in the market, I can confidently say that this level of leadership and dedication to employee success is rare and truly sets this company apart. It's not just a job; it's a place where professionals can thrive and reach their full potential. 

Job security is a big NO. You'll be promised the world, top tier employee relations, open bridge to upper management, company transparency, room to grow, ENCOURAGEMENT to grow, etc. Never said the "we're a family" line, but that's the vibe. Turns out, like any other company that promises that, it's a lie. You can be the kindest, most accommodating, helpful, eager to learn and respectful person possible. But like anywhere else, you're just a number to them and easily expendable. It was easy to believe all the shine and glitter, until it wasn't. 

The only good thing about that place was my boss and new coworker. They were amazing but everything else is worthless. I wouldn't trust a word from anyone else. The company is hemorrhaging money and the minute they need to save a buck you're on the chopping block. THEN, the kicker is, they'll repost your job on here within a MONTH at a much lower rate so a new soul can do this stressful job for even LESS, because they have no money and too much work for the small amount of people they have! How are you "fast growing" but have no money to pay people? This company is going down fast and rotting from the top down. I hope they get everything they deserve. 

I was employed with Rockwater for two years. There was minimal training even though I was an experienced employee. I felt that my team lacked structure and balance. The hourly billing was an insanely high goal to reach and added stress to my life. I was let go from my position shortly after my wedding for no reason. They told me I could be rehired if I applied for a job down the road. I asked if they were letting me go based on my performance and they said no, that they were very happy with my performance. This led me to believe there were budget issues. During my time with the company, I noticed that there were a lot of meetings that took me away from my day to day work. I was required to go into the office and process mail for all of the associates. This took up most of my day, I was not compensated for doing the extra work or having to drive to the office (my position was supposed to be 100% remote), and was still expected to get all my work done. This forced me to have to work overtime often just to keep up. 

Rockwater is a terrible place to work. 

The company is owned and operated by individuals who do not have a background in accounting or tax which considering the nature of the business is a problem. The executives lack any understanding (or maybe concern) for the day to day work required to resolve complex tax accounts. 

There is a change of direction on what is important weekly. 

The billable hour targets are in-line with most higher level law firms with the sole goal to maximize fees regardless of existing client work or actual scope of work sold. 

Your employment offer is going to present multiple bonus opportunities tied to individual and company performance. I cannot emphasize enough, these have never been paid. Not once. They don't pay them. When you align there sub-par base salaries with the billable hour, you're just doing minimum wage. 

They will run net promoter score surveys and then do nothing but use it to provide you poor performance scores. 

Resignations and terminations happen almost weekly. They probably turn over close to 100% of the company each year. 

Go anywhere else. 

The company's requirements for billable hours are very difficult to manage if you are paid hourly and if you take paid time off from work.  Your work hours are broken down between time that is billed to the clients and time that is not billed to the client.  The time not billed to clients includes meetings, admin work, and time that you worked on a client, but cannot bill because we are over budget set amount quoted to the client and your paid time off.  They require a billable time percentage that is higher than most law firms and CPA firms that I have worked at in the past.  I believe they required 80% at my time of employment.   This meant that if you had an hour meeting you only had an hour that day to take restroom breaks and admin work.  The overall morale of the company not good because you are constantly being beat down to produce more billable hours during multiple meetings during the week that are taking away from time that you can bill.  I watched about 30% of the staff be let go in a 90 day time period.

RWA is unlike any company I've worked for in the past, in all the best ways possible.

I feel like I am surrounded by very supportive, hardworking, like minded coworkers that know how to walk the walk, and not just talk the talk. 

Being a remote company, some people might think work life balance is an issue but (besides the people I work with / opportunities for growth) the work life balance is probably one of my favorite aspects of RWA. We are a group of self-defined high performers - we know how to roll up our sleeves and work hard while we're at work BUT also know that to perform at our very best, we need to recharge and have proper balance in/out of work as well. There is not pressure to be "online" after work hours. The leadership team is supportive and fair. I can't speak for other teams/divisions, but within the external professional services team I'm on, there is huge opportunity for growth and no two days every look exactly the same...  overall, I enjoy my work and feel challenged by it (in a good way).

RWA is a great place with loads of great people!

In my time with Rockwater, I've found that the senior leadership team is very eager to build a world class professional services company and take great pride in the team they have built.  The CEO and President are hands-on and get involved in all aspects of the business to ensure its success and the success of the people in it.  In all of my prior companies, I've never found a leadership team that cares so deeply about the culture of the organization and ensuring that everyone feels valued and has what they need to be successful.  As a growing company, there are loads of opportunities if you're willing to work hard and be a team player.  This is definitely a company that values high performers and lives the "work hard play hard" mentality.  For those that are dedicated to their work and want to make a difference in a company that has a lot of potential, Rockwater is an amazing place to be!  

Top Job Titles	Average Salary
Program counselor 1 salary reported	$22.50 per hour
Painter 4 salaries reported	$19.00 per hour
In home caregiver 1 salary reported	$22.50 per hour
Tax preparer 2 salaries reported	$71,250 per year
Tax accountant 2 salaries reported	$73,422 per year

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