financial analyst

technician

controls engineer

Rollins

1st off my 2 service mgr.’s (termite side)were great;Branch mgr. didn’t know jack about being in his position,my service mgr.’s should have ben in that spot b/c they started at the bottom & know what techs go thru. Loved the techs I worked with. Now the bad-unreasonable expations for the area I worked in(busy).Too many jobs & not enough tech. Pulled me from my jos to do insulation jobs(in the summer in Louisiana-HOTT) and no training on insulation);also injured on a crawl job(scar above eye-no response from br. Mgr..wanted more production  & “customer service “ (which I always got  a 10 or 9 rating on the Focus 360(a customer survey) but not enough recourses or tech and definitely not enough money for what I did for them. I’m small so I always got stuck w/10-12 very low crawls a day(during that hot weather,I dropped to119 lbs. normal  weight 135-145.)  I loved my job-was good at it (my customers always requested me for the service; I normally encountered raccoons ,venomous snakes,couple of gators,wild boars,A lot of new&wasp & Yellow Jackets stings & and a spider bite on my ear in a crawlspace..... not good benefits,couldn’t take a real vacation & couldn’t take time off during certain times of the year, could not take all your vacation at one time;they expected a few days not 2 weeks at a time.Like I said,some good some bad(upper management), but I would go back b/c of my service mgr.’s and a little better pay....Its just some food &bad depending on who is in upper management...Take your chance if you don’t mind what I described....I had no exon pest control and I did learn Alot((on customers & learning a new trade.I may go apply to a different company (pest control).

I have read many reviews. Here is my take. Pay is what you make it. We are not salary. We get paid by the work we do, plus our base pay. I was told a new tech starts out making around 55k. I crushed that with 75k. You are given a route preset when you get hired. After the first couple of months you have the ability to move stops to make them more convenient your and your customers. multiple way to increase your pay, production, product sale or new account. New accounts make your riute bigger also. Bottom line.....you get what you put I to it. Managers are over weld and unrestrained. They use the tallest pigmy method instead of the person that has the skills. Then the dead lines placed on the managers are unrealistic. Having management experience in my background, this is the largest area Rollins has to work on. Bottom line, if you want a job that pays well and you are a hard worker. This is it. If you are lazy and want to coast by.....This is not for you. Your training as a new hire is long. It is worth it.  About 2-3 months. So you will be tight for that training period. Adter that, you will make money. The training is live. So you are interacting with other student and trainers on a broadcast. Pay attention and learn everything. This is what will make you a great tech or average tech.....Or an unemployed tech. Hope this helps you in The future.

Join Rollins' IT organization and prepare for an amazing journey back in time, where computers are just there to save money on paper and management secludes themselves behind closed doors.

There was a time when the organization was trying to turn the page and become an IT leader in the pest control industry. That all changed last year during a re-organization and there is no coherent strategy to unify all aspects of the departments. As a result, there is constant backstabbing amongst management and employees are frequently used as pawns.

If you don't desire career growth and are okay with just clocking in and clocking out, then you can make a living there. Otherwise, you'll just be, at best, frustrated with your job, or, at worst, perceived as a threat to management and run off.

The majority of your peers are great to work with; they're in the same boat as you, after all. The Company, in and of itself, is pretty decent. The problems with the organization stem from IT being perceived as not providing value and is simply a cost center viewed as a necessary evil. This attitude and lack of support from the executive management and staff, have led to a Machiavellian house of horrors within IT that you might only expect to see on a season of Game of Thrones.

My time at Rollins was short, but full of so many lessons. A typical day at work for me included trouble shooting issues for branches, closing tickets, answering calls and a little testing. On the soft skills side of things I learned about professionalism, phone etiquette, and organization just to name a few. As far as hard skills I learned about regression testing, mobile devices, remote software and help desk issue tracking software. The management was great, very organized and hands on. My co-workers were more like family, they made my time there one for the history books because of their helpfulness and positive feedback. The hardest part of the job for me would have to be the fast pace because my internship was held at a project site, there was so much going on at once you just had to hit the ground running. We made so much progress and I was just happy to be a part of all of the hard work. The most enjoyable part of the job to me was the people because of how inviting they were and how willing they were to lend a hand. I would have to say the people really made my internship great.

I have learned many lessons while working over the years. Providing premium service, customer care, client relations, acute problem solving, crisis resolution, brand protection methods, providing value added services, up selling, and most importantly communication skills and many other skills relating to business protocol. 
The hardest part of being a technician is the grueling pace with which you have to work day and day out. You are providing a premium service for the customer which means you have to be available to help them when they need you the most. This requires you to be on call from am to pm and sometimes even later. Your day can fluctuate drastically in regards to the area in which you work and the hours in which you are out on the road. You have to be ready for any and all situations that may arise and provide a premium service while doing your duty. All in all I would say that working as a technician is a pretty decent job. My one drawback is the opportunity for advancement within the company is somewhat limited. In a particular branch there may only be one or two positions to elevate to outside of a technician role.

Don't bother with this company. Limited supervision and guidance from managers. 
Long hours. To make serious money (~40k+) you have to 60+ hours a week. I worked at the end of a 100 mile stretch of coastline. A typical day began and ended with 2 hrs of driving. Gained some useful experience in business to customer sales (turns out i hated it), experience with minor house and roof repairs, animal trapping, dead animal removal (gross). A great salesman for this company is one that can trick old people into paying for stuff they don't need (such as agreement for a monthly $65, 15-minute visit, to "check on things"). Co workers were cool but everybody had too much work on their plate, and too little commission for the important work and sales that they generated.
You have to work commercial jobs such as attempting to shoot a starling or sparrow with an air rifle INSIDE a Publix grocery store.. like wtf? 
It was enjoyable to have the freedom to make your own schedule and set your own prices for your animal control work. But low commissions for work which spread workers too thin was not worth the time or experience.

A typical day at work would consist of answering calls from customers throughout the united states and either directing them to other divisions of Rollins ( i.e scheduling, sales ,billing etc) or scheduling termite or bedbug inspections.  Though I certainly enjoy the  team atmosphere of my fellow co workers and management, the opportunity for advancement is rather slim due to most of the positions that are offered are out of the range of where I would prefer to work and counting up the cost of living as well as the expense of travel, maybe too much to handle 

That most challenging task would be the routine of the calls all day. Different people basically asking the same questions that you can pretty much sum up in a few minutes. It can become draining and tiresome from time to time, yet I understand that each person ( though they may have the same situation as the previous caller) deserves my undivided attention and care for detail so that we can help provide relief

reconciled bank statement. compiled account receivable journals and made entries. Prepared account analysis. Recommended updates to compliance procedures and policies. Calculated and transmitted bank charges and made bank deposits daily. I learned that your job performance represents your work ethic. and management notices serious and focused employees. The management style is fresh, young and looking for new and more efficient ways of doing a job. The environment was fast paced and always evolved. I had the best co-workers that all worked hard and pulled together as a team. the hardest part was month end and trying to get all the transactions done before the five o'clock cut off. the most enjoyable part of the job was functions the company held to bring everyone together as a family. We had picnics on the lawn with a radio station to visit and a catering service with the Varsity and drawings where people won raffle tickets for thanksgiving dinner or grocery gift cards.

Worked for Orkin several years, was over looked by management, and don't ask for time off, or have a death in family or get sick. They think everybody is liars like they are. The management talks about everybody behind their back in front of other coworkers .And if they want you to do something else, they well imply you can move up to management and go through that.B S. One I worked for was on scale 1-10 first few years was 1, second boss I had with em was a 10,and the final boss was a -05minus, lied and would screw you over in a heartbeat....
Company also doesn't care about customers , as long as they sign em up, too get em on books, to look good for their bosses, and then the blame the techs for everything the customer hates about the service... so if they cared more about listening to the workers, what problems they see in the field, that might solve unhappy customers and cancel service, O wait they care about the all mighty BUCK...

Seriously a cruddy company. They do not care about you or your personal life. It's really all about how much revenue you can bring in and how many accounts you can service on a particular day. 

They give you vacation time, but of you want to take it, it is up to you to restructure your accounts in order to take the time off. So imagine if you want to take a week off. You end up working your tail off the other 3 weeks and putting in extra days to get the work done. There is NO ONE to help you and you end up regretting taking the time off. Because the normal schedule is next to impossible to complete, so imagine the stress in adding work on your other days in order to take some time off. 


Management has a tendency to micro manage everything that you do, and they never seem to have any thing good say they always try to knock you down

And you're not just a technician you have to be a bill collector and a Salesman all rolled up in one and they look down on you if a customer happens to cancel

Top Job Titles	Average Salary
Financial analyst 3 salaries reported	$57,667 per year
Technician 1 salary reported	$35,000 per year
Controls engineer 1 salary reported	$20.00 per hour

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