technician trainee

repair technician

inspector

technician

apprentice automotive technician

Rooftop-Chimney-Sweeps-LLC

The technicians are nice, the managers are pretty awesome too. The owners stick their nose into the wrong things. They look at numbers and don't care to find out why or what is happening. If the project manager fails to make sales they fire the inspector for it. Was told if there was a problem, they would pull you and retrain you to fix whatever issue is going on.  That was a lie, blindsided by a lay off.  The turnover rate is unreal. The longest tenured technician/inspector there didn't even have 3 years under their belt.  If you don't brownnose then they don't care for you. All they care about is how hard you glorify them and how good you are  at scare tactics towards customers. Customers have no clue and that's why they call the professionals. They shouldn't be pushed into a corner to make a purchase and it usually causes the clients to search elsewhere. The technician is not responsible for sales but if an estimate from that technicians job doesn't get sold, they don't look at the person selling the job but rather the guy who made the recommendations. Makes absolutely no sense there but it helps to understand the high turnover rate. You can get equal quality work at half the cost of what they charge. Look elsewhere unless you have big money to spend in today's economy.

I enjoyed working under the communications team at Rooftop for one reason, It's remote and it would have been great but it is ran horribly by one specific manager who is unprofessional, strict, and has no compassion for your mental health, nor your personal life. I have seen multiple co workers come and go in such a short amount of time which in turn creates so many issues and problems that YOU have to deal with, a lot of the time you will feel like a whipped workhorse and will receive no help when it is needed and sometimes even ignored. They have such high expectations that you have to meet or else you get punished/train every week until you are to perform for unreal expectations,  Also you can't trust the higher ups nor is HR barely existent when they are in need. I always wondered why the company is ran so poorly and the technicians are treated unfairly as well in some occasions, which in turn creates a high turnover rate for that position as well which falls back on the communications team which means more issues for you to deal with. They have even fired/let go some of their best employees, how are you supposed to feel safe and secure in that environment? 

Pros: Alright pay and work life balance.

Cons: Toxic work environment and you will get easily replaced. Would not recommend this position under current management.

Rooftop is an amazing place to work if you’re someone who likes to earn your wins. It’s definitely a performance-driven company, so attitude and effort matter BUT that’s also what makes it so rewarding. People who work hard and stay positive move up quickly and get real opportunities to grow. The culture is supportive, and the company invests heavily in training and development.

The owners are genuinely good, compassionate people who do a lot for their employees behind the scenes. Not everyone sees it, but if you’ve ever been on the receiving end, you know how generous they truly are. They consistently reinvest growth back into the company--and directly into pay, benefits, and overall employee experience. In the last six years alone, as the company has grown, they’ve added PTO, 401(k) matching, more company holidays, and other benefits.

If you want a job where you can grow and where the more you put in, the more you get out, this is absolutely the place.

Rooftop Chimney Sweeps is a great place to work. It is a family-run full-service chimney company. 

I love working here because it is a place where you do a honest day of work, for honest pay. 

If you are willing to work hard, they make sure you are given opportunities to grow professionally. I have been working for the company for over 7 years and I have enjoyed all of the different roles I have worked in. 

Rooftop is a fast-paced company, so you wear a number of different hats in any position that you are in. You have to be prepared to take on a lot of personal responsibility for your actions because each member of the team holds each other personally accountable. 

The only drawback for working at this company is that you spend a significant amount of time at heights when you are in the field. If you are afraid of heights, this job may not be right for you.

Extremely high turnover rate, fires/loses greater than 5 employees a year. This forces them to hirer just about anyone. Politically correct to the point it becomes ridiculous. Very little potential for advancement or growth and the pay scale over time shows that the owners don't want to invest in their employees. Company culture is toxic and people who are problems are generally ignored, creating more issues. Owners come off as oblivious and non-caring towards their employees. Endless bickering and gossip in this company. Avoid...

This company has some of the best employees you could work with. And if you’re in the  Alexandria location you’ve got it made! Management at that branch is great and the owners are more active and around so everything is smooth and worker friendly. But if you’re looking at the Richmond branch, you still work with some amazing people, but management is a different culture altogether. If you don’t get on your hiring managers good side right away, they will make your life miserable the whole time you’re there. Be ready for blatant favoritism of the guy that’s his buddy outside of work. And the other manager there is really cool some days and treats you awful other days. You will receive no feedback of your performance until they are either firing you, or putting you on an action plan and cutting your pay. 

If you are looking for job security this is not the place. Started towards the end of January and was blindsided when they let me go in April after being told I was going to have all this supposed training,  which training is very lacking and all they will tell you is that you are not a good fit for the company and that you aren't meeting expectations fast enough, but they fail to elaborate on where improvement is needed especially at the Richmond  location. All that can be said is to watch your back around management if they put the same effort in training as they do their image and looking at numbers maybe things would be better 

Work on the sales team. It's a small team of mostly more experienced people. Everyone works hard to hit goals and are encouraging and help each other out. 

A typical day is reviewing jobs that need to be bid with technicians and calling clients to help learn about their needs and get them proposals. 

Can be stressful at times as its definitely a performance environment but team support makes it a really positive place and everybody looks out for each other. 

My manager has been great - expects results but really cares about the team members and spends a lot of time on coaching and training - everyone gets 2-3 hours per week in 1 on 1s or team coaching sessions.

If you take hard work seriously, are willing to hustle, and focus on self-improvement every opportunity you get, there is plenty of opportunity for growth and compensation at Rooftop. The team here is great, and as long as you are intentional with giving your best efforts, you will be recognized and can move up however high you want to go. While the culture could be better, the camaraderie found here is unlike many other places and you will work with some of the best people. 

I very much enjoyed my time working here and only left, because I was moving. I started without any knowledge of the mechanics behind chimney systems, but I was taught everything I needed to know, at the pace I was willing to learn it. This allowed me to progress into higher paying positions in a very short amount of time. If you put in the work, you get compensated appropriately.

Top Job Titles	Average Salary
Technician trainee 1 salary reported	$18.00 per hour
Repair technician 5 salaries reported	$20.60 per hour
Inspector 3 salaries reported	$88,333 per year
Technician 1 salary reported	$80,000 per year
Apprentice automotive technician 5 salaries reported	$43,000 per year

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