customer service associate / cashier

customer service representative

stocker

distribution associate

retail assistant manager

Roses Discount Stores

Upon entering the position, I brought with me five years of customer service expertise and cashiering skills. However, despite my qualifications, I was offered a compensation package of $7.25 per hour, which was significantly below my expectations and previous earnings. The interview process felt cursory, and it was evident that the need to fill positions quickly took precedence over thorough candidate evaluation.

During my initial days on the job, I encountered numerous issues that contributed to a lack of organization and cleanliness within the store. Despite expressing a willingness to adhere to company standards and procedures, I found a general disregard for dress code and presentation among my colleagues, which reflected poorly on the store's image.

Furthermore, the training provided was insufficient, with minimal guidance on operational procedures and a lack of clarity regarding store layout. This resulted in challenges when stocking shelves, exacerbated by inaccuracies in product labeling and pricing.

The process of unloading shipments was similarly chaotic, with insufficient staffing and a failure to adhere to established protocols. Despite my expressed scheduling constraints, I was expected to work beyond my agreed-upon hours, compromising my ability to fulfill personal obligations.

Additionally, the absence of a formalized scheduling system further contributed to the disorganization, requiring frequent inquiries regarding shift times and durations.

Overall, the conditions and compensation offered do not align with the level of effort and professionalism I aim to bring to my work. Addressing these systemic issues would require a significant overhaul of operational procedures and workplace culture, which, in my assessment, is not feasible at the current wage rate.

What is the best part of working at the company?
The best part of working at Roses Discount Store is that the people who work there are generally friendly to any and all people who come and go to that store even other employees. They don't pressure you to do things you are really uncomfortable with.

What is the most stressful part about working at the company?
The most stressful part about working at Roses Discount Store is that you can be overwhelmed with work or there is no real work there at all and everyone is just walking around since that person either finishes completing all the tasks they have or there was a shipment that came late and everyone is waiting for it but doesn't come until a few days later.

What is the work environment and culture like at the company?
I would say a comfortable work environment and flexible work environment. I say this because everyone is generally friendly to everyone they meet so I would say happy to work with the people that worked there. 

What is a typical day like for you at the company?
A typical day like for me at Roses would be I get there and eat my breakfast in the breakroom. After that I clock in on time and start my shift I go to the storage room and grab my cart or stack of boxes that I either have left or from the load being brought in after they are in the appointed area they were assigned to at the time. I then push out the loaded cart or uboat that I have my boxes on to restock the area I was assigned as I do everyday out of the way of customers. If a customer were to ask me a question then I would stop and answer questions, I do that until it is time for me to get off.

What is the best part of working at the company?
What is the best part of working at roses? It is the customers my teammates and just be able to have a job to come to and do I got to do to accomplish my goals far as my customer service skills it's just a great job to work at my opinion very well organized and the cleanliness

What is the most stressful part about working at the company?
What is the most stressful part about working at roses? Dealing with the different personalities but it ain't nothing that I can't handle and just making sure I keep this job to support my kids other than that it can become overwhelming but I know I got it in the bag

What is a typical day like for you at the company?
What is a typical daylight for me working at roses? When I come in the morning or the evening getting ready to start work other than counting my jewel Just greeting the customers as they come in welcome them to roses signing them up for our rosary reward program which is 10% off and every dollar they spend they earn points once they reach 75 points they earn another 10% coupon which makes them happy cuz they say money Just working day to day other than my days off Just have a good day overall and nothing out have to complain about and just leave and go home to be with my family

Normally, the job would be straight forward enough: unload delivery trucks, roll out the pallets of stock, and put the stock up on shelves. However, the conditions of the warehouse in the back of the store were deplorable and filthy. The workers are kept at a minimum number and worked twice as hard as one might normally expect, to keep maximum profits flowing into the store. On numerous occasions the store was shoplifted, and Management refused to hire security (not sure if it's a policy thing, or if the Managers are forbidden from hiring security). Whatever their reasoning was, they refused to enlighten me on, making it seem like reporting the situation would make the store look bad (meaning they'd rather lie than admit they need help with thieves). The hours were incredulously unpredictable, as the hours were only really given out based on truck schedules, and if a truck was late, your hours got shifted - and depending on how often that happened, you could actually end up with even less hours than anticipated - and on average they would give you 22 hours every two weeks, which is laughable at minimum wage. Just an overall nightmare, in my experience (and this was my first paid job).

The job had its perks, especially the friendly colleagues and supportive assistant managers. They really understood the needs of the employees, creating a sense of community and camaraderie. However, the overall management wasn't always sensitive to employee needs, which could be frustrating at times.

Working in a department store, the workload was pretty heavy, especially considering the pay. There were a lot of tasks that required significant effort, often leaving little room for breaks. Plus, dealing with shoplifters was a negative aspect of the job, adding stress to the daily routine.

Despite these challenges, this job could be a great starting point for high school students. It offers a valuable opportunity to gain work experience, develop professional skills, and build a resume. High school students can benefit from the supportive environment and learn the ropes of the working world. Even with the heavy workload, modest pay, and occasional issues with shoplifters, the job provides a stepping stone towards future career opportunities. It's a place where young individuals can learn responsibility and the value of hard work while being surrounded by kind and helpful colleagues.


The assistant managers were very nice.  The place often resembles high school with the gossiping and back stabbing.  The customers can be very nasty especially on Wednesdays which is discount day.  Nastiness includes verbal and trashing the store. No respect for the employees who work hard to keep the store decent looking which can be a challenge considering how old the store is.  The store is not handicap friendly at all and has had rodent issues.  There are some good employees but some of the personnel has no business having a job there.  The store manager does not do interviews instead relies on the Personnel Director who at times hires any one off the street but yet more qualified people are not even interviewed.  The store needs to be torn down, it is just substandard.  The opportunities are there to be moved up to Returns but be wary before accepting that position. People are very rude when returning merchandise.  Even by retail standards, this company leaves something to be desired.  At least the shirts look decent enough and the company does offer Direct Deposit.  The pay is minimum wage and any increase to move up to Returns is nominal at best.  Not a good experience.

What is the best part of working at the company?
A great atmosphere, teamwork is phenomenal and learning something everyday. Working alongside the managers is the absolute best from my view

What is the most stressful part about working at the company?
What stress, I don’t have any stress there. I work to the best of my ability and give my all and be the best ambassador I can be and customer service representatives and being there for the customers if they need help

What is the work environment and culture like at the company?
It’s a calm job although it feels hectic at times. I work at the pace I want which is medium to steady. It’s a diversified company. I love working at Roses

What is a typical day like for you at the company?
For me it’s smooth sailing and very rewarding at the same time. When I’m left along to do what is expected of me. I come out on top because I’m swift to listen to their directions, slow to speak but ask questions if I’m not sure about a certain task and then slow to anger as well. I don’t have a bad attitude like some like to talk back and stir up strife with others.

What is the best part of working at the company?
The first thing that I like is that they try to keep the store neat clean and safe. All the managers and the assistant managers are bosses first , but still make you feel like a family they get on the floors and work with you they are part of the team too they don't just stay in the office they work with you and your departments I love working at the Seaford. Store.

What is the most stressful part about working at the company?
This is not a stressful job. I'm 58 I unload trucks . Stock and backup Cashier and it's not stressful at all

What is the work environment and culture like at the company?
Book environment is nice and pleasant and the culture is mixed and pleasant I was a customer first and wanted to become a team player because of the environment I felt as a shopper

What is a typical day like for you at the company?
Stocking and helping customers with beautiful things in the domestic department

What is the best part of working at the company?
The best part of working at the company is the people who you are going to work with. We all try our very best to help each other out. 

What is the most stressful part about working at the company?
The most stressful part is being on the Cash register by yourself and it's busy. Not getting the security tags off on a timely manner and not getting paid enough for all the stuff that you do. I get paid 8.50 an hour and do more then my share. 

What is the work environment and culture like at the company?
The work environment is good you get a chance to talk to the customers who are majority of the time patience and understanding of you especially if you are new. I had dealt with one rude customer in my two months working there. 

What is a typical day like for you at the company?
I usually stay at the front as a Cashier and clean up by sweeping the floor trying to keep myself busy. Or recovering items that are out of place.

Do not work at this store, its horrible, the manager is a sociopath that plays favoritism with her head of stock and all he does is walk around the store not doing his jobbed he also loves to leave people alone in the back when theres a truck for up to 20 minutes at a time, she doesn't bother to help new people, when she does help she screams at them, calls them names, tells derogatory 'jokes' calls them gay and or hints at them being gay, and over all abuses her power, and even yells at the customers.

this was my first time working at this store and I will never go back, and I hope that people that read this review go some place else, this store is utter garbage in every sense of the word the store stays a mess, im not the first person that has quit because of this manager, and sadly im afraid I won't be the last. I just hope people take my warning to heart about this store and what goes on in the back...

Top Job Titles	Average Salary
Customer service associate / cashier 5 salaries reported	$13.20 per hour
Customer service representative 1 salary reported	$12.00 per hour
Stocker 10 salaries reported	$27.50 per hour
Distribution associate 9 salaries reported	$15.08 per hour
Retail assistant manager 1 salary reported	$13.50 per hour

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