quality assurance inspector

buyer

assembler

warehouse worker

sales manager

Rotork

A typical week as a Field Engineer would be running from place to place meeting with customers that had no idea you are going to be arriving. As the regional service managers are so disenfranchised and worn out form having meetings about their meetings, that they have lost touch with their field personnel and the operation of their product line.

What I learned was that coorporate greed is alive and well in Bath, England & Rochester, NY.

Management often speak of the "family environment" and "team building" .....Team building? It's nothing more than a reason to consume massive amounts of alcohol and eat half raw dead cow meat. I you choose not to participate in this team building exercise...WELL - you're not a team player! ......And you'll need a good talking to. The family environment consists of Abe Lincoln, Ben Franklin, Thomas Jefferson and all of the other dead and obscure presidents at their table and in their pockets.

Compensation for Field Service is about 40 K a year....but don't dare tell anyone that's what you're making after 20 + years in the field, as it will spur a jealousy war by all of your back stabbing peers that have four years in the field.....not including the few years that they worked as mechanics, plumbers.......or fixed grannies washing machine. To this day they still advertise ...as an incentive .....that you will get a pension and participate in profit sharing. DON'T COUNT ON IT!
At the strategic moment the "brass" will roll in....cry you a river, then let you know of the cutbacks in order to pad their own pockets and keep the stock at an all time high.

The hardest part of the job: Putting up with the underhanded, dirty dealing salesmen that will make "no bones" about "taking direct" (stealing) accounts from those that were once their peers and allies.

Additionally, the upper management that cheers them on. What got me the most was the way they would get together and pat each other on the back and praise such rude and vulgar behavior.

IN THE END THEY LEFT ME WITH NOTHING BUT BEING SICK, BROKE, BURNED OUT AND ALONE.

The most enjoyable part of the job: Was scraping them off of my work boots like so much dog dung on my way out of the door.

This is only one persons opinion based on ten months in Rotorks Direct Employ.

Rotork Board hired a new CEO and with that change came many changes in senior management. This new management has brought new ideas from various industries outside of actuation. This infusion of new talent has been good, but the learning curve is extensive for some of them.  In some cases decisions seem to be made blindly as they are not familiar with Rotork's systems, talent and customers.  But the new management is learning and they seem to be listening as well.  
Rotork is eliminating the factory store legal entities and is focusing on a national approach to provide quotes, service and sales.  This realignment will eventually better service Rotork's customers.  Yes, there are bumps in the road, but the outlook is looking positive and setting Rotork up for success in the next market up-turn.
One of the biggest assets of Rotork is its people. I have worked for Rotork for a while and I have found that several of Rotork's employees are very passionate about their responsibilities and want to provide the best customer service possible.  Hopefully management will eventually replace Rotork's antiquated systems to aid with reporting, quoting and ordering.  They recently replaced the Rotork CRM with CE which is a huge improvement.  


If you enjoy a high paced day with barely any "down-time" and working on a variety of high profile projects for customers ranging from municipalities to Shell Oil to Coors Brewing, this is the place for you. There is certainly no clock watching here as you will constantly hear, "Where did the time go!?" exclaimed at least once a day.

You will certainly be challenged to prioritize your time and manage a constant input of customer inquiries, critical deliveries, and hot new projects and leads. You will also find out exactly how much goes into making sure the water you drink and the oil we need for our cars keeps flowing!

Every single employee from those on the shop floor to the CEO are extremely friendly, down to earth, and willing to help you. The people you work with are the greatest part about this job. From day one I was comfortable talking to my coworkers, whether I was providing my input for how to manage a sale or talking about last night's baseball game. At least half the people I work with have been with the company for 20+ years! If you enjoy hard work and quality coworkers, and are looking for the "last job you'll ever have" I would definitely recommend looking at Rotork.

Handle incoming customer requests for quotations (RFQ’s)
• Work with Engineering and other departments to fulfill customer’s needs
◦ Correctly size and select appropriate Rotork product
◦ Elaborate technical and economical proposals
• Work with sub suppliers to elaborate value added proposal for customized actuation solutions, to
build Rotork Valve Automation centre in Brazil
• Development and maintenance of long and successful relationships with customers
• Consulting with and supporting customers with technical and commercial matters regarding Rotork
business
• Receive purchase orders and provide a clean handover to contracts department for processing
• Liaise with Rotork factory in Rochester, NY as well as with other Rotork support staff around the
world to coordinate project and bid activities, including providing input for commission allocation
to Brazilian representatives
• Provide necessary support to the factory by interpreting and/or translating documents from the
Portuguese language into English and vice versa

I've worked in this company for a number of years and honestly will likely continue to work here for many more however the poor management of people and just overall efficiencies is weighing on the employees that actually care about their jobs. There is way too many managers getting involved parts of the processes that they shouldn't have any part of and making things hard for employees to actually do their jobs effectively. At the end of the day a lot of micro-managing. 

This company used promote from within, now its always someone outside the company and you're lucky if your management doesn't change every 2-3 years and you have to re explain how the factory works and then have to change your daily functions every time someone new comes in because the next person thinks they can make the factory run better. 

The only real positive note is the people that you work with are generally extremely nice and willing to help when needed. 

This is a company which was  small and has grown into a medium to large company.  It is trying to do triple the work with the same amount of people.  The newer managment does not have a complete grasp of what the employees actually do or what strenths they have. Nor do they have a handle on how to effectively serve the customer.  All the departments are working beyond capacity and are expected to do so without doing overtime.  They overlook many qualified people. 
 
The best thing about the job was the customers.

The hardest part of the job was motivating myself to go in in the morning.

The most enjoyable part was and is that there are many good people working there who are all in the same boat and are doing the same thing, which is looking for a new job.  I would say at least half of the people there are looking for a new job.

There have been 3 shop managers in the last 2 years. They all quit because they can see upper management has no clue what they’re doing. You have to do your job and help in other areas while other people play on their phones. If you are hard worker you will be taken advantage of. The more you learn the more you will have to do with no compensation in pay. The smartest thing you can do at Rotork is play dumb and learn as little as possible that way you won’t be taken advantage of. This is a terrible place to work with low pay and no room for advancement. The raises are typically less than 3 percent. It’s also a revolving door of employees, the intelligent ones leave and the bad get fired. Avoid this place if you can you will do better at fast food chain in 5 years!

Management (there are a LOT of new and 
current )do not know what is going on nor do they try to learn their job.  Also, there are no processes in place and if there are, they are not followed.  Training is lacking for such a technical product, customers have no idea what they need and that starts with the sales team (lacking support there too).  Overall, don't waste your time, you will not be happy here UNLESS you are friends with someone currently employed and they show favoritism.  There was a lot of that, favorites get away with everything.  Employees are not valued or used to their fullest potential and no opportunities to succeed.  

A typical day at work is anything but typical due to part shortages, employee shortages. We could be extremely busy with tons of overtime available or it could be dead for weeks. 
The management team they have in place are hand tied by the parent company in england. The hardest part of the job is when everything is going full bore trying to keep up with assembly. 
The most enjoyable part is the people who work there. 

Great company to work for, workplace structured based on British culture.  CEO has excellent performance record, company expanding at a +30% annually for the last ten years.  Opportunity for management advancement in the US is limited.  Salaries are below market average, however the company offers above average bonus scheme, retirement, stock options and 401k package.

Top Job Titles	Average Salary
Quality assurance inspector 2 salaries reported	$25.00 per hour
Buyer 7 salaries reported	$33.07 per hour
Assembler 5 salaries reported	$21.44 per hour
Warehouse worker 1 salary reported	$19.19 per hour
Sales manager 5 salaries reported	$121,000 per year

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