community manager

maintenance technician

maintenance superintendent

maintenance supervisor

leasing consultant

Royal American Management, Inc.

Workplace culture is privilege and entitlement  behavior that will never change.

Managers does not appear to have management  experience. 

Hardest part of the day is not addressing issues in the workplace due to workplace retaliation. They tell you no that wont happen but it does. 

I have more cons than pros I think everyone aware of the issue but don't want to do anything to fix it as its been going on for years and most employees have been employed for years and scared people with leave due to wanting a warm seat and don’t care of the quality of employee. and thats the problem. If you are a problem and  cry loud enough you will get your way like a child with no manners. its gossip city and every one will know your business. Best to keep your personal life personal. 

You can search for Royal American everywhere on the net and you will see bad reviews and its sad to say they are true. They cant keep employees, so if you are looking for a job to gain experience apply get what you need and play the long game and use your experience at a different job. 





What is the best part of working at the company?
None,  I do not have any positive feedback to share regarding my experience with this company, My experience with this company did not meet expectations.  
I have nothing positive to say about working with this company

What is the most stressful part about working at the company?
The most stressful part was managing high workloads with limited support, which often made it challenging to maintain efficiency.
Frequent changes in priorities and lack of clear communication created a stressful work environment.
Handling multiple responsibilities without clear direction and was one of the more challenging aspects.

What is the work environment and culture like at the company?
The work environment lacked consistency in fairness and professionalism. There were concerns related to harassment, discrimination, and preferential treatment, which negatively affected employee morale and overall workplace culture.

What is a typical day like for you at the company?
Day-to-day work is fast-pace and demanding, often requiring to handle multiple responsibilities without sufficient support. This sometimes made the workload feel overwhelming.

I was hired because the office manager and assistant manager where stealing the rent money and were fired.  I was placed in the office alone with no training for 4 months. When they finally sent someone to train me the accounts had to be worked and the person who came only had a week to train me and do everything every thing else, her focus was on getting the account cleaned up, in the process she found more problems than the management originally had thought there were.  Then the computers went down and nothing could be done at all until they were repaired or new ones purchased, which evidently new ones had been purchased and had gone missing with the previous manager/assistant manager.  Getting approval for new ones was a long process.  The properties had many repairs and maintenance issues that needed attention and there was quite a bit of turn over with the maintenance staff making it difficult to get the work done. When a manager was finally hired she was untrained as well.  I decided to relocate Vero Beach due to a personal situation. I think I would have enjoyed working in the position had the overall conditions been better.

Overall it's an okay company to work for. The work-life balance is the top reason I would recommend this company They are very flexible. The higher you are in management roles, the  less you will probably be able to take advantage of this benefit because these roles are more demanding. The President of the company is very friendly and engages with everyone, so down to earth. The downside is some departments offer absolutely no career advancement. Some of the managers refuse to delegate and train their employees on new assignments for their own selfish reasons, hindering employees from growth and learning new skills. If you're just looking for a job, this is it, but if you are looking for a place to advance your career, this isnt it. You would need to start out in the role you would otherwise advance to. And there are some departments that don't even offer you to attend outside training classes unless you are a manager. Another thing is you are always referred to the Dispatch if you have questions on just about  anything but the site has entirely too much information to filter through causing more confusion and making people more reluctant to use it.

A typical day at work is fast-paced and engaging, with plenty of opportunities to tackle new challenges and contribute to meaningful projects. I've learned so much here, from honing my professional skills to growing personally, thanks to the supportive leadership team. Management is encouraging and motivating, always providing clear direction while fostering innovation and growth.

The workplace culture is collaborative and positive, making it easy to connect with colleagues and feel part of a team striving toward shared goals. The hybrid schedule provides excellent work-life balance, and the pay is competitive, reflecting the value the company places on its employees.

The hardest part of the job can be keeping up with the rapid pace of growth, but it's also what makes the company so exciting—there’s always something new happening. The most enjoyable part of the job is knowing my contributions make a real impact and being surrounded by inspiring leaders and team members.

If you’re looking for a company with a bright future and plenty of room to grow, this is the place to be!

Royal American Management has one of the most toxic company cultures I’ve experienced in my career. The culture is rooted in favoritism and extreme micromanagement. If you are not part of the inner circle, you are constantly scrutinized and set up to fail.

Leadership claims to be supportive, but in reality employees are given unrealistic workloads and deadlines and are subtly expected to work off the clock to meet them. There is constant pressure, threats of write-ups, and a focus only on mistakes never on accomplishments or progress. Morale is EXTREMELY low, fear is used more than leadership and turnover is high for a reason.

Communication is poor, expectations constantly shift, and instead of real guidance or coaching, management resorts to intimidation and documentation. Hard work, loyalty, and results are overlooked if you’re not favored or family.

If you value healthy leadership, transparency, work-life balance, or being treated like a human being, I would strongly reconsider working here. The pay is not worth the level of stress, pressure, and emotional toll this company puts on its employees. This company talks about growth and support, but the reality is the opposite. 

If you’re not afraid of working then you will succeed at Royal American. A lot of opportunities for advancement. The compensation is not optimum for the amount of work the properties entail. Also, the health insurance is expensive; not sure if that is a Royal American problem or the times in which we live. If you’re a person who thrives on receiving a pat on the back for your achievements then look elsewhere. Not very much morale building opportunities for anyone below a regional manager’s position. Corporate personnel have retreats and such but not the lower level staff. The work life balance is superbe as kong as you do what is required of you and don’t get behind in your duties. I loved that I was not micromanaged and had the ability and encouragement to run my property.

Nothing is in order the company did not provide our in office materials when we first started work we would buy our items from our own personal money such as toilet paper, tissue, soap etc. This company was far behind in alot of things which also caused residents to become an issue in office. With us being new staff all we could do is let the residents know we were training some of them understood but others did not care. The company is not in order in any shape or form at all. It’s really sad what the residents are going through a mold issue, people have a lot of AC problems often everything that is requested from residents are mainly put on hold because of lack of items that Royal American are in need of. There were so many heartbreaking problems from this company itself I don’t really know how to end this but there’s definitely more to the story. 

What is the best part of working at the company?
Helping seniors from 3333 housing authority to move in our community, people with the vaucher looking for home and for me was a pleasure to provide support and coordination  

What is the most stressful part about working at the company?
When the corporate rejected the proposal  for emergency issue to save money of the Budget and that affected me because I love help people specially senior community 

What is the work environment and culture like at the company?
Was very nice environment because was a big Cuban community with the 10% american peoples and everyone was living like family

What is a typical day like for you at the company?
Resolving any problems to all residents in same love and respect

A typical day is over-loaded with work.  Your to do list never ends.
Regional managers do not answer your calls or emails and you are left to figure it out on your own.  It's never a good time to take your PTO time.  There is no training on how the company expects you to perform but there is a lot of Grace Hill training so that the company doesn't get sued.  If there is a tenant complaint regional managers always take their side so as not to make waves.  You are on call for emergencies and basically a work slave.  Not enough compensation for what is expected of their employees.  Everyone is exploited while the company pretends to care about the employees!  Very stressful
place to work at.  Be prepared for lots of headaches and tension.

Top Job Titles	Average Salary
Community manager 116 salaries reported	$53,517 per year
Maintenance technician 84 salaries reported	$18.75 per hour
Maintenance superintendent 102 salaries reported	$20.24 per hour
Maintenance supervisor 58 salaries reported	$23.28 per hour
Leasing consultant 72 salaries reported	$17.05 per hour

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