customer service representative

district manager

technical manager

production coordinator

food safety manager

Royal Canin

As mentioned in earlier posts, Management is the worst I've worked with.  I say this because the managers are not hired according to achievements but tenure.  The person that lasts the longest wins.  Regardless of how many achievements you have within the company or in prior jobs, this doesn't matter.  The current 3 Area Sales Directors have been here for 14+ years and this is the only management job they have had.  With this inexperience in how to run a business and lack of reward to the top producers and leaders, they hold tight to a position they would not normally have in other companies.  With this lack of experience comes what they refer to as ambiguity.  Other companies call this dysfunction.  Your ability to put up with this dysfunction will serve you well.  You must put of with no sales reports, unknown commission payouts until the day you get paid.  This lack of no reporting is not a priority and hasn't been since my few years with Royal Canin.  It has always been bad and wrong.  With any other sales organization this would be a number one priority to get accurate, but is not with them.  The Sales Reps are always in the dark of where they stand with their accounts.  They don't know if they are up for the year or down which effects their quarterly commissions.  Very nice people with dysfunctional ideas that don't listen to the sales team for advice or coaching.

Ok abnormal day at work is running to all three jobs now. One is getting all pretty to sell make up. Then off to the next one which of course to need to be minor glamor so time to dress down to sell sports active wear. Then time to get all business wear and drive all over los angles county do help people with there pets by suggesting a great formula for dog or cat food. With all my job I can say everyone of my co workers act like a family and that what help a business. I would say the hardest thing about these jobs is I just want one to make it so I can only work one. But I cant say I hate my jobs cause they all have there good thing animal job I work with animal how fun, make up job its fun make other people feel better about them selves, and clothes job is cool because you learn about all the new sports gear. I learn hard work can bring you anywhere but its up to you if you even really want it.

They train you really thorough on the scientific value of their specific products of cat and dog foods. Except for the daily activities. Telling you they want photos, then not explaining what they want included. Not telling you about specific requirements, just expecting you to know them. Yet the management was good in many respects. Always available by phone. 

This was during the first quarter of the year just before we were allowed in stores. Hardest part of job was timing between stores for drive time and trying to get done what was expected during the time allotted.

Job's pretty easy, answering phone calls, placing orders/processing credits, but having to constantly translate and often do finance's job for them and having no ability to defend yourself when QA inaccurately marks you down for not including certain things in a call and then being let go when you called them out on it.
The company's so relentlessly smiley and positive but it's because they cant handle the complication of someone not agreeing with them or thinking as highly as they do of themselves. The smiliness turns to smarm when that's the case.
Overall, easy enough job and pretty nice to work at but wish they were better about handling the hard stuff.

A typical day with Royal Canin for me consisted of sourcing resumes for District Sales Managers nationwide.  I was responsible for posting and updating requisitions on CareerBuilder, Monster, LinkedIn, and Indeed through Equest and Taleo.I also scheduled candidates for phone screening and interviews. I learned a great of knowledge from the view point of talent recruiting in HR. My co-workers were great! They were always so helpful and willing to pass along any informative information. The absolute hardest part about working for Royal Canin was leaving on the last day of my temporary assignment. I enjoyed every aspect of my position with Royal Canin. It was an incredible learning experience.

Direct management is pretty cool to deal with, for the most part they will listen and try to work with you (LM,SPL). Outside of that watch your back, they will smile to your face then stab you in the back when you turn around. Unethical practices. There is about 10 chiefs to every one Indian. I know people that worked there for a decade and can't advance even though it is well earned and deserved. Culture is in the tank and moral has never been lower. Upper management gets rewards and bonuses for letting people go. If you are super human and never make a mistake you will be fine, but the moment you do, they will look for a reason to fire you, especially if they don't like you. 

I love working for Royal Canin.  Most of the people that work there truly care about you and your well being.  There are opportunities for advancement but it's very hard to be selected for advancement unfortunately.  Some of the immediate line managers really shouldn't be there and treat their subordinates poorly.  The pay is AMAZING as compared to private practice or even the corporate practices (Banfield, VCA, etc...) Overall, it's an amazing place to work and it would take a lot to get me to leave.

What is the best part of working at the company?
Interacting with the dogs and talking with associates 

What is the most stressful part about working at the company?
Mostly depends on how many people there is there because there is a lot of cleaning to do and socialization nd can feel overwhelming to some 

What is the work environment and culture like at the company?
Usually lively  sometimes events are held

What is a typical day like for you at the company?
Socializing with dogs lots of cleaning and basic grooming, there may be meetings, puppy training, audits, study/testing

In my personal opinion the job would be wonderful if they weren't in some sort of transitional period with staff in general as well as changing their shifts from 8 to 12 hours. Their current staff had problems with that understandably. 
I was hired through a temp agency and upon arriving I was excited to work in such a unique field and was hoping I could advance into the science lab. 

Unfortunately when I started it seemed as if no one was on the same page. Rules were different from almost every staff member. There was a huge over under with hiring and firing. I chose another path. 

Royal Canin was my best job to date. The managers were all nice, The people were all nice. It had a really good environment dedicated to safety. The hardest part of the job however was definatel the shifts. Monthly we would change from third shift to second shift, to first shift, to third shift. It was a pain, but i heard talk of going to set shifts soon before i had left. Besides that, Royal Canin offered great benefits including free pet food, and just about every kind of insurance. The benefits were seriously amazing.

Top Job Titles	Average Salary
Customer service representative 6 salaries reported	$16.12 per hour
District manager 3 salaries reported	$64,000 per year
Technical manager 1 salary reported	$135,500 per year
Production coordinator 1 salary reported	$60,578 per year
Food safety manager 1 salary reported	$96,683 per year

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