customer service representative

loan officer

loan assistant

mortgage underwriter

bsa analyst

Royal-Business-Bank

Although I was an intern, I felt the company was more like a home. My colleagues were very helpful and concerned with my progress. They assigned me a rather diverse array of tasks that reanged from data entry of 10Q and 10K financial statements into their company database, they taught me how to underwrite loans, valuation techniques not only loans but also in property valuation. My manager and even colleagues even treated the entire branch to bubble tea or meals almost every Friday. Would recommend working here.

What is the best part of working at the company?
None. Terrible management, super cheap company can’t even effort a janitor!!!! We need to rotate to clean the kitchen!!! No coffee, and you need to pay for parking!

What is the most stressful part about working at the company?
Everyone is on their own, management doesn’t care about you at all! If anything they will throw you under the bus 

What is the work environment and culture like at the company?
No culture, they are cheap and pushy 

What is a typical day like for you at the company?
Being yelled at IN FRONT OF everyone!

I was a part timer as I was attending school. Royal Business Bank was a small company and didn't have much branches. It was always slow working there. When I had finished all my tasks and there was hardly any customer, it was pretty boring sitting around with nothing to do. The workplace was very slow-paced and management was good and understanding as I was able to do some of my schoolwork when work was very slow. I thought I couldn't grow in this job as there wasn't enough customers for me to work on my skills.

The Human Resources Director is a micromanaging, unappreciative, incompetent manager. Most of the time she doesn't even know how to do the work she is delegating. You are overworked and expected to work extra hours if you are exempt. If you need to leave early, you are expected to make up the hours regardless  if you work extra hours voluntarily. The HR director will scream at you and treat you with no respect. The atmosphere at the company is toxic. 

Poor facility upkeep (restrooms, elevator), no parking limited benefits (vacation, half% 401k match), and concerns about unsupportive, unrecognizing management.

Fast Growing company in banking. People in the company are very nice, friendly, and more importantly, they are all willing to teach others. They will share their knowledge about work with you as much as possible to help you to catch up the work sooner.

Job is okay, pay is decent, co workers are all generally nice people, overall pretty mid place to work. Upper management doesn't seem to care much about new employees though, and training for this job is pretty limited, not given much direction. 

Good friendly people, Great maanager, salary is ok, Relaxed job not too stressful but could be tense at times. Great management and team of good skill people who are willing to teach you

The pay is low and workload is about 3-4 people and the management shows no respect for the people 
Very small space for each employees and no coffee and tea
Bad company culture and very, very unhealthy place to work 

An employee can learn things if they think the employee will stay. The bank has lots of politics and its own culture. The procedures are wrong sometimes and they are not willing to change. The good news is, the boss likes marketing officer.

Top Job Titles	Average Salary
Customer service representative 15 salaries reported	$18.40 per hour
Loan officer 13 salaries reported	$55,462 per year
Loan assistant 5 salaries reported	$48,280 per year
Mortgage underwriter 3 salaries reported	$94,167 per year
Bsa analyst 3 salaries reported	$64,717 per year

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