maintenance technician

property manager

leasing agent

maintenance supervisor

porter

Rushmore Management

Working at Rushmore Management has been an incredibly rewarding experience. As a property management company, Rushmore stands out not only for its exceptional work in the industry but also for how much they care about their employees. From the very beginning, I’ve felt valued and supported by both my colleagues and the management team.

My typical day at work involves a variety of tasks, which keeps things exciting and engaging. Whether it’s assisting with property management projects, addressing client needs, or coordinating team efforts, no two days are the same. I always feel challenged in a positive way, which pushes me to continue growing professionally.

What I’ve learned during my time here has been extensive. Rushmore Management offers an environment where you can learn not only about property management but also about teamwork, client relations, and effective communication. I’ve gained a deeper understanding of the ins and outs of property management and have developed valuable skills that I know will benefit me throughout my career.

One of the most impressive aspects of Rushmore Management is their leadership and management style. The management team is incredibly understanding and supportive, always open to feedback and willing to help you succeed. They encourage personal growth and provide the resources needed for professional development, creating an environment where you feel empowered to take on new challenges and grow within the company.

The workplace culture at Rushmore Management is truly second to none. It’s a company that genuinely cares about its employees and fosters an inclusive, supportive atmosphere. They offer excellent benefits and a clear path for growth, ensuring that employees not only feel appreciated but also have room to advance and reach their potential. The management team is always understanding of personal needs, which contributes to a healthy work-life balance, something that is increasingly important in today’s fast-paced world.

Overall, Rushmore Management is a fantastic place to work. The combination of a supportive and understanding environment, great benefits, and ample opportunities for growth makes it a top-tier employer. I feel incredibly fortunate to be a part of such a wonderful company that truly invests in its employees and creates a positive, empowering workplace.

A Typical Day at Work
My day typically starts with reviewing emails and maintenance requests to ensure our residents' needs are met, coordinating with vendors, handling calls, and addressing any property issues that arise. Each day brings new challenges, but I approach them with organization, empathy, and efficiency.

What I’ve Learned
Working at Rushmore has taught me how to communicate clearly and professionally in both English and Spanish, manage sensitive situations with tact, and stay organized while juggling multiple responsibilities. I’ve also developed creative skills in designing flyers and promotional materials that resonate with our community.

Management
Rushmore’s leadership has been outstanding. From the beginning, I’ve felt appreciated and supported. Management regularly organizes meetings that help us grow professionally and offers guidance to improve our work. Their support makes a meaningful difference in how we perform and feel as employees.

Company Culture
Rushmore fosters a culture of respect, growth, and teamwork. It’s an environment where inclusion is encouraged, achievements are recognized, and continuous development is a priority. I feel part of a community that genuinely cares about its employees and residents.

The Most Challenging Part of the Job
The most challenging aspect is balancing empathy with firmness when enforcing policies, especially regarding late rent, unregistered pets, or misuse of emergency calls. These situations require patience, clarity, and a respectful approach.

What I Love Most About the Job
What I enjoy most is the opportunity to make a positive impact on residents’ lives. Resolving their concerns and creating a welcoming environment is deeply rewarding. I also appreciate the creative side of the role, especially creating campaigns that genuinely connect with the community.


What is the best part of working at the company?
I joined Rushmore Management in 2021 when the company was much smaller, primarily operating in Philadelphia, New Jersey, and Maryland. Since then, I’ve had the opportunity to grow alongside the company as it has expanded into new markets, while still maintaining a culture that values trust, flexibility, and employee support.

Overall, it’s a supportive and growing company where you can build meaningful experience, contribute at a high level, and feel valued in your role.

What is the most stressful part about working at the company?
The most stressful part of the job is balancing the day-to-day operational demands with unexpected situations that come up in property management. Priorities can shift quickly, whether it’s handling resident concerns, maintenance issues, or time-sensitive deadlines, all while keeping occupancy, collections, and overall property performance on track.

That said, the autonomy and support from management help make those challenges manageable, and you develop strong problem-solving and time-management skills over time.

What is the work environment and culture like at the company?
The work environment at Rushmore Management is supportive, flexible, and not overly corporate.

One of the biggest positives is the level of autonomy given to team members. You’re trusted to manage your responsibilities, make decisions, and take ownership of your work without constant oversight. During my time here, I’ve worked across six Philadelphia properties, which has allowed me to build strong operational experience and take on increasing responsibility over time.

The culture is also very people-focused. Leadership understands that employees have real-life responsibilities and works to find solutions that benefit both the individual and the company, which creates a more balanced and respectful work environment.

Compensation is competitive for the market, and benefits are offered, which adds to the overall positive experience.

I've had the privilege of working as a property manager at Rushmore Management for nearly 2 years now and this journey has been nothing short of incredible. From day one, I've felt consistently supported, valued, and empowered to excel in my role. 

My initial reaction with Rushmore Management during the interview process was truly exceptional. Meeting directly with my supervisor and touring the property with the service manager immediately made me feel at home. The company's well structured departmentalization is impressive, and  I am fortunate to have the backing of a diverse team of colleagues from the back office who assist with various day to day tasks. There is always a team member available to provide assistance and guidance.

 Rushmore prioritizes professionalism, quality, and innovation, and displays true care for their residents and employees. I've had the opportunity to work on diverse projects, tackle complex maintenance challenges, and implement creative solutions that have contributed to the company's growth and success, as well as my own. The trust my supervisors have placed in me to manage all aspects of my property has been a tremendous motivator. I am proud to say that within my first year, I was offered a promotion and entrusted with a second property, so I feel confident about the room for growth.

One of the aspects that I value most about working at Rushmore is the level of autonomy I've been granted in my role, which I also extend to my team members. It's incredibly empowering to work in an environment where my ideas and input are not just welcomed, but actively sought after. 

I take pride in being a part of the Rushmore team, and I recommend this company as an exceptional place to work. I look forward to many more successful and fulfilling years ahead.

Working at Rushmore Management has been nothing short of a fulfilling journey. From the moment I joined the team, I've been captivated by the company's commitment to excellence and employee growth. The collaborative atmosphere fosters creativity and innovation, making every day exciting and rewarding.

One of the most remarkable aspects of Rushmore Management is its unwavering dedication to employee development. Whether it's through training programs, mentorship opportunities, or professional development resources, the company goes above and beyond to ensure that each team member has the tools and support needed to succeed.

Moreover, the leadership at Rushmore Management is truly exceptional. They not only lead by example but also empower employees to take ownership of their work and contribute to the company's success. Their open-door policy fosters transparent communication and creates a sense of camaraderie among colleagues.

Another highlight of working at Rushmore Management is the company culture. It's not just about getting the job done; it's about fostering a positive and inclusive environment where everyone feels valued and respected. Team outings, celebrations, and recognition programs further reinforce the sense of belonging and appreciation.

Furthermore, the opportunities for growth and advancement at Rushmore Management are abundant. Whether it's taking on new projects, exploring different roles within the company, or expanding one's skill set, there's always room to grow and progress in one's career.

In summary, working at Rushmore Management has been an enriching experience filled with growth, support, and camaraderie. I feel privileged to be part of such a dynamic and forward-thinking organization, and I look forward to continuing to contribute to its success in the future. 

Working at Rushmore Management for the last 5 years has been a truly positive experience. I have been so lucky to grow with Rushmore and experience all of the improvements made in that time.

The company fosters a collaborative and supportive work environment where professional development is encouraged. Everyone in the corporate office is approachable, transparent, and genuinely invested in the success of their team members. There’s a strong focus on employee well-being, and the company regularly offers training and resources to help enhance skills and grow within the industry.

The company’s approach to property management emphasizes both tenant and property owner satisfaction, which makes for a well-balanced, customer-focused environment. They’ve implemented clear processes and systems that ensure everything runs smoothly, whether it’s handling maintenance requests or managing leasing procedures.

In terms of work-life balance, Rushmore is flexible and understands the need for personal time. The team culture is friendly, and there’s a true sense of camaraderie. The leadership encourages open communication and feedback, which makes it easy to voice ideas and concerns.

Overall, it’s a great place to work if you’re looking for a stable career with opportunities to learn and grow in the property management industry.

Property Manager role with heavy emphasis on leasing. The properties are short staffed and 1 person is expected to do the job of 2-3 people. Pay is kind of low, and the benefits are not that great. There is a nice work/life balance. There is no overtime pay so everyone is encouraged not to come in early or stay late because you will not get paid for that. You aren’t micromanaged and you do have the opportunity to work at your own pace, as long as you are meeting your goals. You will have little to no dealing with managing the properties financials or completing financial reports. There is no budget for resident events or resident retention which makes it difficult to create a sense of community. Your top responsibilities are renting apartments, collections, renewals and managing the maintenance staff (because there are no maintenance supervisors, only techs). Most of the properties are very old but have been recently renovated. The renovations are done in the fastest and cheapest way possible and the work is done sloppily. The staff onsite tries their best to provide the best customer service that they can but are sometimes overruled by upper management who can have the attitude of not being interested in doing right by the resident- just collect their rent and convince them to renew their leases! 

I want to take this opportunity to express my heartfelt gratitude to Rushmore team. When Rushmore took over the building almost 8 years ago, their words of encouragement and trust in me meant the world. They saw potential in me as a super and emphasized the importance of loyalty, a value they've demonstrated consistently by supporting me and my family throughout my time at Rushmore.

Their leadership has created a positive work environment where every team member feels valued and committed. Personally, I'm thrilled for the opportunity they gave me to grow professionally, transitioning to a service manager role. But my experience isn't unique; it's shared by all Rushmore employees who recognize that Rushmore has exceptional leaders. Their leadership style fosters open communication, collaboration, and continuous learning, setting the tone for success.

Their ability to delegate tasks effectively and provide constructive feedback has enabled us to consistently meet and exceed our objectives. Even during challenging times, Rushmore remains a source of support and stability for its employees.

Being part of the Rushmore family is a privilege we're all grateful for. Thank you to the entire Rushmore team, for your unwavering leadership and support.

I’m truly so grateful to be a part of Rushmore Management. Since joining the company, management has been nothing but supportive and encouraging. Any challenges I’ve faced were always met with guidance, patience, and people willing to help me grow and succeed.
I was promoted from Leasing Agent to Assistant Property Manager within my first 6 months, which really showed me that hard work does not go unnoticed here. The company does an amazing job showing appreciation to employees through incentives, rewards, and even events like our holiday party that make everyone feel valued.
Rushmore Management has truly shaped me as an individual both professionally and personally. They’ve given me the platform to continue my passion for property management while allowing me to be myself. I always feel seen, heard, appreciated, and supported, and management is genuinely open to feedback and growth.
I look forward to continuing to grow within this company and watching Rushmore continue to grow as well. I can genuinely say I feel like I’ve found my home here.

What is the best part of working at the company?
This company truly stands out for its exceptional support and operational efficiency. From day one, it’s clear that helping both customers and employees succeed is a top priority. The support team is responsive, knowledgeable, and consistently goes above and beyond to resolve issues quickly and effectively.
What really sets this organization apart, though, is its leadership. Management is not only highly competent but also approachable and genuinely invested in the growth and well-being of the team. Their clear vision and strong communication create a positive, focused work environment where everyone knows their role and feels valued.
Overall, the combination of outstanding support, streamlined processes, and inspiring leadership makes this company a great place to work with and for.

What is the most stressful part about working at the company?
The role can be challenging when handling multiple tasks at once, but it’s a positive kind of pressure that encourages growth. The company provides the tools and support needed to stay on track.”

Top Job Titles	Average Salary
Maintenance technician 136 salaries reported	$22.54 per hour
Property manager 58 salaries reported	$68,491 per year
Leasing agent 3 salaries reported	$22.00 per hour
Maintenance supervisor 25 salaries reported	$29.34 per hour
Porter 28 salaries reported	$17.23 per hour

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