team member

line cook

cashier

general manager

assistant manager

Rusty Taco

As of yet are you management team is there to rebuild and a lead by example they have to clean house to make the house what it means to be people need to understand we're all human we have our good days and bad days more good than bad I believe your work not for ourselves but to get the customer to come in without them we have no job if you have time to lean you have time to clean there's a lot of people that don't seem to understand that a clean house is also what brings people in if your house is dirty you should be embarrassed to wear you say your work or where you live training needs to improve in some areas and how they improve is they need to know their job and where they wanted to wrecked it to learn how to talk to people as you want to be talked to you all grown adults even if you're still in high school we consider you an adult if you're out there working we got a good team and it's only going to get better how to go to owner I believe really cares about his establishment from what I know of him

As a utilities person at Rusty Taco my typical shift consists of maintaining facility standards of cleanliness as well as assisting customers and employees. What I have learned working at Rusty Taco is an appreciation for service level work. The management at Rusty Taco is exceptional.  Everyone who works there has a personal commitment to make it a place where people will want to be and this is because the managers set this as a standard. I enjoy working at Rusty Taco because of my co-workers they're the best part of my job. The hardest part of my job ironically is the best learning I got while on the job. Going back to service; its not easy cleaning up other peoples messes. But in doing so I learned that by  humbly serving others; I gain their respect both in and out of the workplace.

Most of the workers here either are brand new or so old they don’t know anything other than this. Management has this, do as I say because I told you too, mentality. Other than that most of the management team is so cliqued up they might as well be in highschool. The most full of themselves people I have ever met. Making tacos from food that has been left out from anywhere from 30 minutes to 2 hours. They preach teamwork and communication yet in reality do the exact opposite. This place over works and under pays their employees then wonder why they all leave. All of management has this “people rather get money from the government than work” mentality, I ask you who wouldn’t??? People don’t want to work here because they have horrible general managers and horrible attitudes. 

If you are interested in restaurant management I would not recommend working for this organization.  (The branch specifically under Lone Star Restaurants in East Texas.)  They will promise you bonuses based on performance, and whether you meet your end of the agreement or not, you will never see a single bonus.  They work their employees to death without any additional compensation.  As a manger I put in so many hours with such a little salary that at times my work week rounded out to less than $4 per hour.  It would be one thing if it were that way every few months - but no.  This is a typical workweek, 80+ hours on a $30,000 a year salary.

This location seems to go trough an high turn over in employees and management. With an handful of the staff being there an year +. Meaning training new employees in the proper way is not efficient or effective at this location. There don't seem to be an clear structure of communication outside the store employees, or even training guides prep guides, or date and time guidelines for the crew. I do say the staff I work with works hard and to the best of their ability and training, once again training is lacking. Customer service could improve. Team work could improve overall I love my job and love the crew, unfortunately overstaffed hours been cut drastically and I need to look for work elsewhere. 

Working at the Idaho Falls then Rexburg location was okay in the beginning. I enjoyed the working with most of the people there and had some managers that were great and accommodating. It was then downhill from there. The district manager was quite rude and had poor interpersonal skills. After the Rexburg store opened, people started having their hours cut significantly (from 35 to 4 a week), chronically understaffed (staying until 1 or 2 in the morning cleaning and closing the whole store), and being expected to stay over time. The pay is good compared to other places and you get a gas discount at the gas station. However, I would not recommend working here, especially as a student. 

I enjoyed working at Rusty Taco for the time I was there. My team members were really nice to me and helped out if I was having trouble finding or doing something. It was really fast paced in the evenings from lunch to dinner, especially when Happy Hour hit on Friday. Mornings were fairly evenly paced with decent customer flow, but it was mostly to prep for the evening shift. They made it easy to get your schedule and were reasonable about requesting time off if it was needed. If you are good at hardwork and keeping your cool in the really busy and loud environments, you would do well at Rusty Taco.

The management at rusty taco is a complete joke. The GM barely knows what they are doing without have the owner and district manager help. I could do the job with my eyes closed but for the pay and no benefits, I can understand why no one wants to work here. If you work with the morning crew, then the night crew is against you. If you work for the night crew then the morning crew is against you. There are zero relationships built unless you work a certain ship with thus certain people. All in all rusty taco needs a whole new leaf to roll over too. All they have done for their employees is the reason no one wants to work there. Especially for the pay.

Poor management, no room for growth, false hope of promotions. Unfair pay, toxic work environment. They outsourced to find new management and the current shift leads/management at the time were verbally abusive and picked favorites. Little to zero benefits. Almost always had to pay for a meal. Management ran this store as if it was a kindergarten classroom crossed with a reality tv show. So much drama made coming to work very hard. Saw so many faces in and out of there I couldn't count. Management constantly spoke poorly of other employees and yelled in people's faces.

Stressful  and I like to work but when the day ends I’m relieved sadly but  the customers satisfaction makes it all worth it in the end. I love my job don’t get me wrong but I feel it’s going down hill. The menu change sucks because customers who are regular don’t like the change. They like the tacos but want the old menu back. It’s dumb they changed it we’re losing a lot of regulars. The food is good but it’s hard to find good help. No one wants to work they are rude and that sucks because people like to be treated right and have a good experience when they dine in. 

Top Job Titles	Average Salary
Team member 1 salary reported	$17.50 per hour
Line cook 4 salaries reported	$15.75 per hour
Cashier 4 salaries reported	$14.00 per hour
General manager 1 salary reported	$57,500 per year
Assistant manager 2 salaries reported	$16.50 per hour

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