security officer

security guard

guest service agent

event staff

senior non-commissioned officer

S.A.F.E. Management

As a single mother working a full-time job offering great flexibility, I was excited to receive an offer to work for S.A.F.E. As a sports enthusiast with an outgoing personality, I was interested in the flexible work schedule offered by S.A.F.E. There was no commitment to working every weekend or evenings and I was given the opportunity to accept or defer employment opportunites based upon the football team's schedule. My first working encounter required me to be present at least one-hour prior to my assigned shift. To be on the safe side, I arrived at the designated gate 11/2 hours before, and it is a good thing I did. I stood in line for 50 minutes waiting to receive a credentialing certificate and even after meeting the credentialing requirements 2 times, there was no credentialing certification after waiting more than 50 minutes. I was directed to a different line where I was to receive a wristband allowing me to sign in. I stood in this line for 25 minutes. Upon signing in, I was directed to a gate to meet my team leader for further instructions. Designated team leader was supposed to meet our group at 4:00p.m. Our group waited at the designated site for 25 minutes only to be told that we needed to be present for a pregame briefing at 4:30. When our team leader did arrive, she told us to hurry up and use our $10 "welfare coupons" and get something to eat. Each member of our group walked to the ground floor only to be told that the food vendors were not open. The purpose of this review is to make prospective job candidates aware that even if you follow all instructions, attend all required meeting, show up and work an event, you may still have to fight to be paid. 


During my time with S.A.F.E. Management, a typical day at work just consisted of the usual, accepting tickets, helping people to their seats, providing customer service as needed and keeping the environment safe and professional.  I also gained a great deal of confidence in my people skills due to the fact that during every event i was talking to hundreds of people during my shift and sometimes more.  The management were strict but with the best intentions, no one ever felt intimidated, we were always told to go out there and have fun doing what we do, and we did just that but keeping professionalism the top priority, my co-workers always changed on an event basis, there would be days we would work with the same group and have time pass where you'd work with different people every event, but it was great because you got to see new faces and meet new people which was awesome.  There really wasn't a hard part to the job so to speak, you had your share of intoxicated fans and rude ones, and sometimes dealing with them was difficult but not impossible.  The most enjoyable part of the job was the atmosphere, being surrounded by 80,000 screaming fans for any event is just a rush and makes you feel like a fan as well and like you're cheering along with them.

Just focus on the come up and don't let others things get your mind off the goal Effective **Safe Management** requires a balanced synergy between structured protocol and human-centric leadership. At its core, it is not merely about adhering to checklists or regulatory compliance; it is about cultivating a culture of proactive awareness where safety is integrated into the daily operational rhythm rather than treated as an afterthought.
Successful implementation hinges on clear communication and consistent oversight. By identifying potential hazards early and empowering team members to voice concerns without fear, an organization transforms safety from a rigid constraint into a foundational value. This approach minimizes risks and boosts morale by demonstrating a genuine commitment to employee well-being.
Ultimately, strong management in this domain relies on adaptability—using data to refine processes while remaining responsive to the evolving needs of the workforce. When leaders prioritize safety as a dynamic, shared responsibility, they create a resilient environment that fosters both sustainable productivity and lasting trust.
How would you like to apply these principles to your current projects in the Human Services program?


This job has so awesome people to work with that you will connect with outside of work none of them supervisors or Management. There is only about 3 Supervisors that actually do a good job (all 3 on gate 1). You get notified last minute about working,they will feed the supervisors pizza,BBQ,and everything else but won't feed the actual security anything and barely have coffee each shift. Your not allowed to voice your opinion too much or you'll get less shifts or removed from permanent shifts. The policy changes literally every week concerning allowed items. Favorites get promoted and they are always short staffed for games cause they hire anybody and they don't show. 4 people shouldn't be trying to guard an entire Stadium alone overnight .Pregnant and sick or just sick at work prepare to be minus some shifts or get none after any incident...They aren't prepared to supply you with cold weather coats or rain gear and will rather you freeze than wear some of your own gear... I wouldn't send my worst enemy here.

At a typical day at work I interact with annoyed and or frustrated event goers that seem as if they don't to be there. Sometimes they're drunk. I inform guests of contraband that they can't take into the arena such as guns, chewing tobacco, e-cigarettes, knives, and bags that do not meet standard bag policy for the Stadium. People get extremely angry when they have to throw away they're chewing tobacco. Honestly the pay is not enough for the amount of customer service that we are required to deliver to our guests. Scheduling is a nightmare because if we want to an early start, an employee is required to call the main office on the Tuesday before an event at 10:00 a.m. and there are typically three to four people answering the phones for over 2000 thousand employees that are attempting to schedule more hours. Standing all day in the sun or interacting with flustered event goers is not ideal.

What is the best part of working at the company?
The event environment is magnetic. The problem is the company demonstrates heavy favoritism with incompetent staff. If you get type casted in a bad position it will never change. Limted upward mobility. Bad pay.

What is the most stressful part about working at the company?
You will be put in inclement weather with no relief. Standing for hours on end. Management plays heavy favorites. Rhw pay is below average. 

What is the work environment and culture like at the company?
Toxic at best. You will be worked for long hours with low pay. Zero insetive to perform.  They punish you on petty discrepancies.

What is a typical day like for you at the company?
Standing for no less than 8hrs. One complimentary meal. The meal is often not available on your meal period. You will be posted in an isolated area without relief. Rare breaks. Rhe management will berate you without consequences. If you ask for breaks and lunches theu treat you like a problem child.

I think a job like this is good for active people or people with a lot of energy. Especially for day time shifts.

Youre walking standing and directing. There are training opportunities and space for you to get involved and get into management if that's your goals, or something you want to explore. 

I'd advise you to be alert on the job, even on break. The social aspect can be mentally draining, but if youre going to get paid and learn something you'll blast through all of that BS, in my experience (I was going to get paid)  it deterred me from getting involved with the learning opportunities. If your deciated to a managing or overseeing career you'll find coomunicative way to bypass that.

The job is flexible so if have other priorities, you really wont have to worry about losing this job. 

Communicating to the team email is vital. They respond quickky and if not inquire in person, then they will. Any emergencies or sickness, email the team. A variety of personality types in leadership roles makes occasional co-worker BS more bareble. 

on any job you have some down sides. in anything.

Working for S.A.F.E managment is a great, and the team member position , is truly the most fun I have ever had while on the job. S.A.F.E is the security and general support staff for the arizona Cardinals. working at the stadium , in support of thousands of loyal cardinals fans , is less like work and more like a party! The managers and your peers  , and thousands of devout cardinals fans, contribute to energy and excitment of this massive specticle. Schedules are flexable, you choose your assignments  before the begining of every game. Security work on the field, usher in the stands , or checking tickets at the door. among many many more, means this job will never get stale. Your pay checks may leave something to be desired . (you only work hours every other weekand) . There are opprotunitys to work while the stadium hosts other events. But these positions are filled quickly. this is a great job. I would recomend it to anyone looking to make a few extra dollars!!!!

If you are a yes man, you will fail here. Myself and others did everything asked to be able to work specific positions whether it due to strength at that position or personal preference (as they say you can do)to make the most out of long shifts but yet management gravitates towards the underachieving and the slackers because they have personal relationships with management. The longer tenured people will have the same position for every event unquestioned but if you are under 8 years with the company, you aren't deserving enough. Supervisors are some of the worst, the biggest attitudes and entitled. I have been scolded for not rushing handicap guests through security check into the venue. If you are chosen for a promotion, you only get that pay when they need you to work that position. They have an employee recognition program where random staff goes around and observes staff working and you will see that it is not used properly. The worst attitudes to staff and guests will get recognized for a good job which makes no sense.

Each event worked is different.  Work all of the home Jaguar football games, Georgia-Florida game, Notre Dame-Navy game and the TaxSlayer Bowl. Work the Monster Jam, concerts, soccer games, basketball games, as well as other types of events.

Typical day is directing and assisting guests. Supervisor team members or Security Officers. Conflict resolutions.  

I have learned many things working with this company from working a team member, supervisor as well as working with administration.

Hardest part of the job is standing long lengths of time, working sometimes as long as 12 hours.  Conflict resolutions with guest as well as conflict among employees.

Most enjoyable part of the job is working different venues.  Each time that you work, the day is different and the event is different. Meeting and greeting guests, as well as assisting them.

Top Job Titles	Average Salary
Security officer 16 salaries reported	$17.59 per hour
Security guard 7 salaries reported	$18.38 per hour
Guest service agent 6 salaries reported	$16.54 per hour
Event staff 5 salaries reported	$19.08 per hour
Senior non-commissioned officer 2 salaries reported	$19.00 per hour

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