order filler

warehouse worker

stocker

order picker

clerk

S.P. Richards

My career with SPR spanned nearly 25 years. I started as an entry level order picker and moved around throughout every department in the distribution center. I was promoted six times and eventually became the DC Manager, leading the operation. The company believes in promoting from within, and I always felt like it was a great team environment. I'm not saying that because I was a manager. I felt that to be true at every point in my career there. The business model is that you work until every order for the day is processed and shipped, so your schedule will vary based on business. It is a fast-paced environment with production quotas and can require long hours during peak times in January and July/August at back to school time. They do tend to run very lean on staffing, so a team member calling out will cause longer work hours for everyone else. Physically, I've done much harder work for less pay at other places I've worked. The pay is competitive, and you will receive raises every 90 days during your first year. After that, you normally receive an annual raise, but it's based on company performance, so it isn't guaranteed. The benefits package is very good. The PTO policy allows you to begin earning PTO as soon as you begin working, and you get a generous amount. However, PTO is scheduled due to business needs, and you may not be able to be off with another employee. It is scheduled in most DCs using a combination of first come and seniority. The culture at the top was very cost driven, but they also care about the people in the organization, and there was a sense of comradery. I would still be there if not for my location being closed as a cost-saving measure due to being in a smaller sales market. I recommend SPR whether you are considering a position that is either entry level or supervisory/management.

The woman whose job I replaced (cycle counter) worked FT but yet I’m expected to do what she did PT. I was also told that I would be cross trained for another position (shipping clerk) so that I could cover her 6 weeks of vacation all while I get no vacation (well no PAID vacation). You can take time off but it won’t be paid. FT starts off with 14 days of PTO from day one and 19 days at your one year anniversary. PT you get 5 days AFTER you have been there a year. 

Maybe at one time this was a good company to work for based on the number of people there who have been there 20, 25, 30 and 35 years but it’s not anymore. The company wants cheap labor and to cut costs and guess where they do that. With the folks at the bottom who have the toughest jobs. They have a bunch of PT positions because they don’t want to have to pay benefits or vacation time. This should tell you everything you need to know about this company. 

This PT job would have been more tolerable had they allowed me to start at 5 am to avoid rush hour traffic like they allowed the other woman who I had replaced and if they had given the nice PTO package as well. 

They are going to have a hard time finding good quality people to work for them which will negatively impact their customers and in the long run the business as a whole. 

I saw the reviews of this place before I took the job. I figured maybe the people reviewing were lazy, or just complaining. 

This place seriously is a joke! I worked there 7 months and saw at least 30 people get hired, and walk off the job. I am not exaggerating! I know how to work hard and all, and I bust my butt. 

The management here are clowns. They have a quota system here you have to pull a certain amount/ hr. Depending on the job it can be hard or easy to make quota. The problem is when they lose everybody your job is safe, because they need you. As soon as they get enough people hired back, and temps. Then they start coming around bugging you about not making quota, and any other mistake you make. So it is like they don't really want employees.

The pay is good, and they have regular raises at certain time intervals. Benefits are good, they match what you put in to 401K. It is just if you can make it that long.

Worst part is not knowing if you will have a job, ALWAYS! They need to get rid of the quota system, and just monitor their employees. If their employees aren't working. Let them know! 

Also, if you work night shift. (and the reason the quota exists) is because when people get close to be done for the night they slow down. To make all that overtime money. So when they are short handed expect to be there 10-14 hours until our done.

Like I said, "This place is a joke!"

S.P. Richards was once a good place to work back when I first started (20+ Years ago) but as of the last couple of years, the place has steadily gone downhill and fast. Some reasons for this are at the corporate level which cannot be controlled. Benefits have been cut like our 401k being put on pause and budget cuts that have made our facility and equipment unsafe and outdated. The management is another area that has become a joke. Promotions are now based on who can kiss up to current management the most. There is a long history of the worst behavior at the management level yet corporate’s investigations into the matter are a joke and never lead to any real change or correction. The moral is so down at the point, I believe a large percentage of the current employees are actively looking to leave the company. This has led to us having a big number of temporary workers and it’s become a big revolving door when it comes to employees leaving for other companies and temps being shuttled in replace those quality workers. I don’t know what else to say, I could go on and on, ultimately I just feel sad to see a company I was once proud to work for, hit such hard times.

If you need the experience or a job just until you get something better than this is your place. Management is never on the same page. They do have there picks of favorites as all jobs do but here it will get to you. You could work your butt off and they will make it look like your doing nothing. Your line count is based upon on what they want to give you. If you asked them to show you have they got the numbers you will never get an answer. Don't be surprised when you run out of supplies and yes that will count against you line count as well. I wasn't here that long which might be a blessing in disguised but honestly it was really bad there. Been that way for 8 years from what I was told and I was only there for 8 months doubt anything has changed. Only thing I liked about working there was I was able to pay bills since I was facing eviction. I failed out of school because of the hours and now I have nothing, losing everything again. My story is sad and doesn't get happier. So if you need it and can handle it then go for it.

A dismal and dreary place, no time for anything exciting or fun. Constant problems and setbacks. Some really good workers there though. Moneys good but the anxiety, frustration, workload, takes such a toll on you. Trust me I know, worked there for 25 years,  and there isn't an inch of that place that hasn't seen my blood sweat and tears. I finally reached my breaking point one day. I have some regrets, but since I left I feel so much better physically and emotionally. Now would I recommend this place to folks...... if your young and ambitious, willing to make sacrifices, yes absolutely, if however your older and don't need the frustration, don't do it. Things seem cool there but the headaches are severe. Lots of problems with communication within management. Very high line counts combined with bottlenecks created by extreme amounts of inventory in a warehouse that is falling apart at the seems, creates an imposing and impossible feeling of success and accomplishment.

Day start at 5 am and end at 3:30 pm. The last few years has been stressful. New management took over and the moral quickly went down. They do not know half of the things that goes on in the warehouse. Our job is to stock but they want us to multi-task with other works. Sometimes up to three things at one time to save money by not hiring extra help. All co-workers would agree with me. Hardest part of the job is the weather. Hot and humid from May to September. Enjoyable part is mingling with co-workers and asking about their family.We clock in at 5 am but I would leave the house early and arrived at work 45 minutes early and wait for the supervisor to open up. I did this for 7 years and never late. I learned that no matter how loyal you are and all the hard work you put into the company it doesn't immune you from getting fired or layoff. All that's count for them is the bottom line.

This company lies and uses you only for vacation coverage sick leave,you will never be hired in.I had to go through a staffing agency just to get in the door,they will lie to you and say they are hiring,but if they are hiring why am I going through a temp agency,just hire me in.the management team is horrible!!,there are two supervisors JOHN and ODELL,these two have no patience with new employees and leave them to fend for themself  with minimal training.They have this agreement with the multiple temp agencies they use,what happens is the agency will lie to you and say its a temp to hire position,they will use you until you are no longer needed,and you will get a phone call from the agency with no explanation on why you are being released.The agencies that do this to you are SUPPLEMANTAL STAFFING,and nesco NESCO RESOURCE,do not fall prey to these tactics unless you are looking for short term.

This company should have its doors closed. It violates the health inspection code... The entire warehouse is covered in dust and trash causing its employees unable to perform their daily task. Management is very unprofessional and very inappropriate. Management allows employees to use profanity and also use profanity themselves. The warehouse is COLD during the weather months and HOT during the summer months. The turn over rate is ridiculous. The employees make the work environment very hasstle keeping up he say she say mess throwing away your lunch stepping on your toes trying to have you fired and gossiping throughout the warehouse. Very messy place to work.

I was recruited a while back from another company. My manager is kind, understanding, but stern when needs to be. She, yes female line of succession in IT! 
I would not loop in corporate IT with the Distribution Centers. As far as daily work life. But it can be crazy
I do work nights, early mornings, and weekends, usually when support or on call every third week or so. 
In the process of upgrading whole system, and it is difficult to replace a home grown order management system with out of box system. 
If hired, everything is negotiable, including pay, and PTO. Sick leave is unlimited, and schedule is very flexible, again the nature of corporate IT.

Top Job Titles	Average Salary
Order filler 386 salaries reported	$20.90 per hour
Warehouse worker 80 salaries reported	$20.73 per hour
Stocker 41 salaries reported	$20.55 per hour
Order picker 3 salaries reported	$21.21 per hour
Clerk 7 salaries reported	$20.01 per hour

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