case manager

social worker

unit secretary

human resources specialist

psychologist

SAN ANDREAS REGIONAL CENTER

What is the best part of working at the company?
Serving those with developmental disabilities and their families 

What is the most stressful part about working at the company?
Case loads may be high and case load may be unstable   

What is the work environment and culture like at the company?
Like any other job, I’d recommend you stick to your work while still balancing connections with peers as it will become helpful during workload stressful times. Most people are kind and willing to help. Communicate your needs to your manager and ask for help when you need it. Reach out to associate directors if you feel your manager isn’t helping. 

The HR team especially the director, involves herself in others personal lives. She’s a nice person but she makes out-of-pocket comments to workers, she definitely has favorites, and she’s very particular of who she keeps and eye out on. I truthfully would not trust her, just be cordial. The executive team is ok. 

Advocate for yourself as a service coordinator and fight for what you know is right. 

Probation is 6 months. Be your best self. 

Just do your work, you’ll learn so much and  it opens many doors for your future. 

What is a typical day like for you at the company?
You manage your own schedule within your scheduled work day. You’ll have face to face meetings in the field or in the office,  typing reports & notes phone calls, emails, follow ups, referrals… You will work 7.5 paid hours per day with option of pre approved OT if needed unless meetings go over time. 

You’ll need a reliable car 

After probation you will have 2 telecommute days.

I’ve been at SARC for a while and worked under a handful of different managers. Since 2021 there have been a lot of managerial changes and the culture has gotten progressively worse. Our turn over rate is so high, at one point my unit lost 10 out of 12 people in one year, some who had been here for 5-10 years. And even though it seemed incredibly obvious that it was due to an incompetent manager, instead management said the service coordinators were bad apples. Managers seem to have zero accountability for their workload, which makes the SC’s job harder when you are constantly having to remind your boss to complete things on their end multiple times and are constantly receiving phone calls from people wanting to know why it’s taking so long for their authorizations to be approved. It feels like working two jobs, you’re having to do your own workload plus your manager’s. The positives are that there is a lot of flexibility with your schedule as long as you work the full day. Our days are a little shorter, we work 37.5 hrs/week instead of 40 and after probation (6 months) you can work from home 2 days/week. However, management is currently threatening to cut it down to one day a week. And the CalPERS is nice and good insurance plans at no employee cost (but over $1000/month if you have a dependent). 

San Andreas Regional Center is an excellent place to work with great benefits and retirement, however what's expected of employees is simply too much.  Case workers have case loads that are well over the cap (which is 60, yet case workers have 100 plus clients) and the stress level is very high.  The training is also not adequate, especially for the amount of work that is required of you.  If the training was structured it would be a huge help to new staff instead of relying on other staff to train them when they have time after finishing their own quotas.  Some management is understanding with the amount of time it takes to, "catch on," to the job, stating that it often takes 1-2 years to get the learning process down, however when new employees do not understand the process right away in some circumstances then they are not understanding and take repercussions.

There are definite pros and cons, I worked as a service coordinator. I worked for the organization for 6 years. The benefits and flexibility are both strong points. The amount of manager support definitely lacks. There is a lot of favoritism, unfair pay grades that do not reflect the value of someones work but reflect how much you are liked my HR and management. Sadly, the level of trust within HR, and even the union are both low. To be honest, it really depends on the manager you have and most of the managers do not value service coordinators. For some folks this position will work, only if you need flexibility and good benefits. Once I left, I was grateful for this position, because through all of the struggle and disheartened experiences there,  it taught me what I truly need in a workplace and what I deserve. 

I was hired on the day I was interviewed. It was a panel interview with all the District Managers who are all in need of an SC. I got hired and started a few weeks later, only to learn that the manager I had was getting prompted. Essentially, for 6 months there was NO manager in my unit.. They hired an inexperienced District manager who had zero managerial skills, micromanaged, and we did not match in personalities. Well fast forward March when my probation was set to end they terminate me. The favortism, inner politics, extremely low pay (for the work load) among other issues is not the place is not the best environment.

The executive director told us we were going to be over worked during his speech at the new hire training🚩 The work is hard and overwhelming. I hadn’t even finished training and already had 77 cases waiting for me; that also hadn’t been touched by whoever was supposed to be working them. It may seem like the pay is well but they take a lot out of your check and it honestly isn’t enough money for the amount of work it is. I also was put into a unit that was completely disorganized. No real supervisor and upper management is not supportive. High turn over rate. Not a healthy work environment, lots of drama. 

New hire orientation is handle poorly and isn't always offered/completed upon hire. Onboarding is not strong and needs to be improved greatly to provide new employees with full detail and support. If you don't fit a certain box/description of what they want you to look like you will be treated differently until you are no longer there. 

I have developed professional relationships with the nurses I communicate with at San Andreas Regional Center.  I have a great deal of autonomy in this position.  I am well supported by the staff and I am always appreciated for the work I do for them.

The work load is alot, diffrent personalities. Clients have alot of specieal needs and you need alot of patients. No gossipin about other co workers. Do your job requirements and be friendly and respectful to all. I enjoyed all of my coworkers, alot of diversity going on from all diffrent walks of life.

I was in an administrative role, and assisted with recruitment of companies to provide service to our clientele, people with developmental disabilities.  I was also involved in union activity and was a union steward.  Overall, it was a pleasant place to work with many interesting co-workers.  I was a leader in developing programs for customers that were community-based.

Top Job Titles	Average Salary
Case manager 29 salaries reported	$6,858 per month
Social worker 6 salaries reported	$6,564 per month
Unit secretary 1 salary reported	$55,986 per year
Human resources specialist 1 salary reported	$81,138 per year
Psychologist 4 salaries reported	$13,021 per month

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