web developer

customer service representative

fabricator/welder

content manager

videographer

SD Wheel

I was told in my hiring process that I would be paid 14.50 an hour. Last minute, in the offer letter, they put in small print that the pay is $13 an hour. Since I had already turned down a different job I was interested in , I was forced to take the job anyway. For being the backbone as well as the face of the company, and the amount of work and chaos that is thrown in our lap, customer service reps here are far underpaid. The systems are all over the place, the training was chaotic and the workload is simply overwhelming. They expect you to have complex technical knowledge about ALL of their companies. Which include Fitment Industries and Custom offsets. They have separate email and phone teams. However expect to take emails as well as being on phones. As well as requesting reviews and tracking every move you make.  Expect to reach out to vendors, delivery agencies and customers and track cases for days sometimes weeks on end as well as all the other work needed in a single day.  Oh and they will mandate everyone to work overtime whenever they feel like it. They forced everyone to work 8:30 Am to 7:30 pm 4 days a week and 8 am to 7:30 pm 1 day a week. Rotational weekends ON TOP OF THAT. The pay is simply FAR TOO LOW for this type of chaos and lack of work- life balance. They will spout in your face that the employees are too expensive and to expect layoffs as well. However, they say that you will never be laid off without warning. But guess what they will pull a lie out from nowhere and fire you on the spot anyway. STAY AWAY FROM THIS COMPANY.

This used to be a great company to work for with a close knit family feel. But, due to poor business decisions by the owners of the company, this place is far from the "dream job" that they refer to it as. This place went from a bright outlook with lots of room for advancement to having all of the makings of a dead end job. They do not promote from within for the higher positions and consistently bring in people from the outside with no experience in the industry. I say consistently because this place has a high turnover rate. Because these people have no experience, every decision is questionable to anyone with knowledge and experience greater than the person giving the decision. Like deciding to build a warehouse in the middle of nowhere because you think the business and sales created by money given out by the government during a pandemic is going to maintain. Some real genius decision making there. Also, don't think working hard here is going to help you at all. Working hard and being the best here only leads to "performance punishment". You'll get a bunch of responsibilities dumped on you because your peers are too dumb to handle them. The owners do not care about their employees anymore and everyone is expendable. I get that most decisions are made to preserve the company, but they're decisions that wouldn't need to be made if the leaders knew what they were doing. Your employees lower on the hierarchy should not have to answer questions and show their leaders how to do their jobs correctly. This company will close or be sold eventually. Proceed with caution. 

The culture of this company is the most welcoming and positive culture that I have ever experienced in a company. I don't feel upset when I wake up to go to work, because I feel positive and supported by those that I work with.
It doesn't matter if you are there for 1 month or 4 years, everyone treats you with immense respect and higher management doesn't feel "too good" to talk to you like many jobs are.
They have health programs that offer monetary bonuses if you are being healthy, offer free food for work anniversaries, and a free "Taco Thursday" every week where an employee presents what they are doing and how they are hitting their life goals.
The company shares with everyone when an employee finally buys their dream car, and if you are having a bad day, you can count on people being understanding and supporting you in ways you would never expect from a company.
I cannot say enough good things about working here. I know that if I need help, I will have it, and I look forward to staying here until I retire and hopefully get my dream car as well.

So far, this is the most enjoyable job I have ever had, and I've learned more here than I have anywhere else. The environment is very casual and you are encouraged to take periodic breaks to clear your head, play ping pong, etc. All of the people I've met have been extremely helpful and willing to help you succeed.

The starting hourly wage is a little low for an entry level web developer, but is offset by monthly bonuses, free lunches, unlimited overtime, and other perks. If you work 50 hours a week and make these other bonuses, you can easily make as much or more than the average developer in your position.

Opportunities for improvement heavily rely on your adaptability and drive to succeed. If you put in the effort to improve your skills and prove that you are doing your best, you will move up quickly. Your lead is always willing to give you the support you need to make it to that next level, whether you are shooting for the next developer tier, a lead spot, or even past that. There will always be someone to help support you.

I really enjoy how friendly the people here are. It has made me truly enjoy coming to work every day

This could be your dream job if you're a car or truck enthusiast, it has pretty much everything you need to grow with the company while having fun and people think you're cool.
Unlike other companies, SD Wheel and its brands lean more toward a frat-looking culture than your typical 9 to 5 boring corpo office job. Having fun while being productive is actually allowed and encouraged especially end of day/week. This may not seem ideal for women but if you are assertive enough you'll enjoy working here than anywhere else.
Now for the downsides of working here is that SD Wheel seem like a large corpo from the inside and outside but in reality it is still a small business trying to get by with a huge potential for growth, however, this growth tends to fluctuate based on global events like supply shortages and wars and what not, so keep that in mind because the next pandemic or whatever is going to happen there's always the risk of getting laid off.
I hope that helps to give you a general idea of what to expect.

A typical work day consisted of monitoring and organizing the customer service staff. Customer interaction included fielding phone calls from customers that were extremely agitated with their experience. My daily goal was to diffuse any situation and help satisfy them, making them happy.

I have learned that making the customer happy can pay off ten fold. That is how this company has expanded and grown so aggressively over the last decade. 

The management is younger, and relaxed.  They keep this attitude as long as your job duties are met,  The management monitors and assesses everyone in the company daily, this insures productivity and efficiency. 

My co workers are friendly and supportive. They are willing to help when they are asked. 

The hardest part of the job can be taking care of the very agitated customers. However, to me this can also be the most rewarding and enjoyable part of the job, by helping to resolve their issue and make them a satisfied customer again.

 It has the potential to be great, however they lack greatly with the management. so the the team leads can be rather rude and short with you. There's a lot of anger and resentment with the employees. its very difficult to move around and the point system is honestly stupid. they also make it extremely difficult to earn those points back. also if a family member dies who happens to not be immediate family, you'll lose a point for that. it became stressful to work there after awhile. sure they have, kickball (sometimes) basketball, ping pong, etc however you can only play those on breaks( unless you work in materials). also there's a lot of drama between first and second shift. there's always drama and stress which makes it very difficult to stay motivated and come into work. they will also yell at you over stupid and trivial reasons(everyone is stressed out).  also the ceramic position i worked in never had enough people. they always tried to make us work as hard as we could to offset the demand for second shift.

Building started production in the first week of Feb. 2021 - Started right off the bat being thrown into the Fire. It was sink or swim for the first several months. Everything is constantly improving or being worked on. Sometimes it didn't feel like that though. Fast promotions were happening. Everyone was learning a new system - led to errors. Not enough management/not the best management at first. Fun people to work with. It did get a bit toxic. Has gotten better. Decent pay. Quarterly raises. Free food once a week. Get play time occasionally depending on workflow. Especially in the Dock. Promotions are not as available in the beginning, but there will always be advancement opportunities in the future.

If you're willing to work, pay attention, and have fun, you will have a good job. Can't always love the job, but it's not that bad.

When starting i had a lot of fun it's a very good environment for sure but when dealing with management and conflicting subjects, it's not handled immediately whether it be an emergency or not. They are not very personable either. A lot of people did take pay cuts for the environment but later realized it wasn't worth it due too the wages and physical labor for all positions. Due to higher up employees, all the warehouse employees were given unemployment layoff opportunities for up to a month reasoning being the company was not financially capable of paying every employee to work full time. Constantly sending employees home at least one day every week and now unstable management. 

By far the greatest job I've ever had. In the past, I've always struggled being happy at work due to bosses or other employees not being motivated to grow or not trying new things. This job is the complete opposite of that. Everyone here is happy to be here, driven to succeed, and focuses on their personal growth as well as how their growth affects the company. This company grows at a million miles per hour and encourages the employees to grow with them.
There has not been a single day where I wasn't excited to go to work. You're allowed unlimited overtime, allowed to try new things, get free lunch, tons of bonuses, and the growth potential never stops.

If you truly want to be the best version of yourself and go to places you never thought you could, this company and everyone in it will help you get there.

Top Job Titles	Average Salary
Web developer 3 salaries reported	$18.33 per hour
Customer service representative 5 salaries reported	$13.20 per hour
Fabricator/welder 1 salary reported	$23.50 per hour
Content manager 3 salaries reported	$21.00 per hour
Videographer 2 salaries reported	$16.00 per hour

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