delivery driver

owner operator driver

truck driver

driver

trailer mechanic

SE Independent Delivery Services

What is the best part of working at the company?
This is a contract position and the pay is pretty decent.  You are paid weekly.

What is the most stressful part about working at the company?
The infrastructure of this company is horrible. Management is never available when you need assistance. However, if there is any type of error made on the driver's behalf, that's when you will have 3 to 4 members of management calling you regarding the error. Their culture is very counterproductive and reactive versus being proactive with proper training. They do not follow proper regulations concerning driver reset times. You will start your day around 5:00 am and, if you're lucky, you will end the day around 6:30-7pm. Management will harass on your off days concerning upcoming routes, so you're never truly "off the clock." Drivers are treated like property not human beings. If you only desire to make money, then this may be the job for you. If you desire a true career  with longevity and a sense of purpose with a company that cares about their people, I strongly urge you to look elsewhere. Get your driving experience and move on as quickly as you possibly can.

What is the work environment and culture like at the company?
Their is zero accountability on management's behalf. They will leave you hanging on every turn. Dispatchers are helpful up to a certain time of day. After about 4pm, sadly you are on your own. As far as the culture, the only concern is the load never the drivers.

What is a typical day like for you at the company?
The typical day starts at 5am. You will load your truck and the first stop is generally around 7am.  They have extremely low retention on drivers, which means more than likely your route will be heavily stacked with large furniture deliveries. Depending on the type of pieces delivered at each stop, assembly may take anywhere from 35mins to an hour. If dispatch feels you are taking too long on a stop, be prepared for a phone call and an explanation as to why. The day may end around 6:30 pm or could possibly run into the late evening.

Let me very, very clear. Nobody makes $130,000 a year at this company. You’re lucky if you make $60k. You have to pay your helper which is between $30-$35k a year. Fuel will cost you at least $25-$30k a year because they send you all over the world to make deliveries and run you 6 days a week. The lease units it that they provide always break down which the contractor is responsible and then you have to pay for a rental while your truck is getting fixed in the shop which is $600 a week. The lease unit is $1k a month which is $12k a year. I forgot to mention the insurance as well is another $10k. They charge you for damage claims when a customer says you damage their floor etc without investigating. That can cost any amount.

The smartest thing you can do is stay away from this company. If contractors we really making $130,000 a year do you think the turn over rate would be the way it is and they manipulate you by saying they always need drivers because they’re busy. The managers talk to you any kind of way like you’re their kids.  They send you back to customers home when they’re not at home the first time no matter how far it is and you won’t get paid for your  fuel by returning because of course we have to please the PAYING customer. 

They sell you dreams and keep telling you things will get better because they have a high turn over rate and want to keep the new recruits. STAY AWAY! I cannot stress how important this is. 

$130,000 and you get to go home every night and they cannot keep drivers lol. As my grandfather used to say the proof is in the banana pudding. Apply if you want to make $60k max and be out 12-14 hours a day and killing your back.

I honestly don’t know where to begin.  Exchanges are returns from other customers that are wrapped in moving blankets. Managers never answer phone calls. When given a release # cause the customer isn’t home, they want you to return to that customer’s home for a 2nd attempt without pay up to 30 miles away. They charge $10 for EACH invoice. They deduct from your paycheck bogus charges w/out notice.  They charge you weekly for yard cleanup. You cannot refuse a route or they’ll penalize you by giving you 3 days off within the same week without communicating it to you (it’s retaliation for turning down the route). You’re also asked if you want side work and tell you you’ll be paid for it but you’re never really paid for it. Trailers are constantly late and you’re left waiting for it meaning; when your trailer shows up that’s when you start your route (up to 10am). 

Operate an 18-wheeler to transport furniture, averaging 20 stops daily and 4 monthly long hauls. Provide prompt and courteous service to our residential and commercial accounts. Verify the unloading of shipments to avoid employee theft and fraudulent claims of missing product. Review invoices with customers and obtain shipper and receiver authorizations /signatures. Maintain trip logs reflecting customer locations and distance traveled and fuel costs. Coordinate vehicle inspections and repairs and troubleshoot vehicle malfunctions on the road. Maintain safe vehicle and conditions in compliance with company and highway regulations. Assist with load and unloading of product at warehouse using a Pallet Jack and forklift.

This company has loads of potential, but like all big brother companies they don’t realize it and rather lose drivers. To be successful at this company you “own” your truck. Don’t think about leasing a truck through the company which will be a big mistake. A lease cost you about $800/week & insurance through them is $230/week. Your paid a decent amount per mile but that doesn’t matter when your surcharge is .37/per 6 miles. So yes your paying for own fuel at an unbelievable rate every week. 

They do not care for their employees. As long as you deliver they don’t care what you have to do. Also even when it’s delivered they find ways to take money from the contractor so they keep more money. Then they use you til your tired and fed up. Lie to you about certain things just so you do the work. No one answers for anything except drivers. Driver manager is responsible except to tell the driver you have to do this and that. No chain and no one to talk to about your issues with the job except two ppl and they don’t care. 

What is the best part of working at the company?
Been with company 5+ years. Flexibility, hometime, pay increases. They offer reasonable insurance and always get you work. 

What is the most stressful part about working at the company?
Some trailers are in the older side. They are being swapped for new ones so this won't be an issue soon. 

What is the work environment and culture like at the company?
You deal with very few people and they've always been easy to work with. 

What is a typical day like for you at the company?
Pickup your trailers from distribution center, take to stores and swap.

Average week, Tues-Sat, Some Monday work if needed. Need helper. Basically home delivery mostly in boxes. Have to take furniture out the boxes and set up. Unless the customer did not pay for set-up. Hardest part is putting something difficult together, taking heavy furniture up a flight of stairs, trying to cut corners with large furniture.

What is the best part of working at the company?
Office is terrible they don't care about their drivers they will send you to a hostile location and expect u to stay or go back customer will call n say anything and they go with it 

What is the most stressful part about working at the company?
Harassing phone calls every five min

What is the work environment and culture like at the company?
Discombobulated is the best word to describe the front office 

What is a typical day like for you at the company?
Always best when off and even when off things go wrong

Working for this company is a joke. When you quit they hold your check for 45 days. I was at work before my kids woke up and came home after they were sleep. They are not accredited by the BBB. There is no work life balance. You dont know if you are working the next day u til the day before. They dont care if the weather is extremely back, they just want furniture delivered. You are responsible for all cost. By the time all of your expenses come out and you pay your helper a salary there is hardly anything left. You do not make the money they promise you.

Top Job Titles	Average Salary
Delivery driver 244 salaries reported	$2,510 per week
Owner operator driver 268 salaries reported	$2,500 per week
Truck driver 24 salaries reported	$2,500 per week
Driver 238 salaries reported	$2,500 per week
Trailer mechanic 18 salaries reported	$20.46 per hour

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