program coordinator

mentor

case manager

home visitor

facilitator

SGA Youth & Family

A typical day consisted of providing social services support by meeting with clients in order to ascertain needs and requirements. This included observing a client's environment, general behavior and interaction with others. 

I learned a great deal of knowledge about working partnerships, team work and collaboration. Multitasking is another time-saving skill I learned to master

As a mentor, I took the role of a counselor, listening to staff complaints and concerns, and client stories of trauma and life experiences and provided appropriate feedback. 

My team and co workers~ I would map out with my team what we had to do for the week, month, and year. then we would have what I like to call "Touch base/brainstorm session" where we create to-do lists and those were helpful. I keep the lists on the wall in my office.

The most enjoyable part of my job was supervision with my staff and face to face interaction with students, school principals, faculty, community partners, and other administration. Relationships and networking was the key to success in this field.

The hardest part of my job was not having enough time in a day to get so much done, but I  remained diligent about managing my time and prioritizing tasks and taking it step by step really helped.

SGA Youth & Family Services is a professional organization that genuinely acknowledges employee feedback and caters not only to the best interest of the families they work with but also to their employee's as well!! Management is amazing and professional at all times. SGA is a large agency that hires the necessary staff to run quality programming. This staff includes: 4 Regional Directors; Director of Mental Health Support; Director of Marketing Communications; Director of Grants and Operations; Director of Finance; Director of Policy; Director of Human Resources; Director of Evaluation and Quality Assurance. SGA is an ethically sound organization that implements quality assurance measures in all programs to ensure outcomes are of quality and performance based which highlights all of the great work this organization is capable of!! The hardest part of this job is finding something negative to say. I truly enjoy and am proud of the agency I work for.

In my time with SGA I find the organization to be efficient, well organized and really about their mission. They take care of their employees in that they really work hard on keeping workers that desire to really work and put forth effort. The draw back is that due to contract negotiations you may likely be switched from program to program at some point and in some cases your rate of pay may remain the same for a while. However, administration will look to help you move ahead in your career if you so desire but it may take some time. So be prepared to be patient. If it is a non profit organization that is well organized and get you started in your career within the nonprofit sector SGA is a great place to begin!

Promotion opportunities for African-Americans and Caucasians in Leadership is minimum to none. The work day was never the same, but it was nothing to complain about either. The management overlooked the consistent insubordinations and disruptions by staff who were the gossipers and friends of the higher-up's in the organization. The HR Director and Executive Director was synchronized to plot and plan getting rid of quality staff members for many years, who were not robotic. The Board should look more closely at why the turnover is extremely high when there are committed personnel who are qualified.

I was doing home visits and day care visits for a pilot program in collaboration with UIC  and CHA. The program focused on working with teen moms. Fridays we conducted socialization groups for the teen moms and their children.

The team I worked was absolutely wonderful and were very supportive. The hardest part of the job was work life balance because I had to use my own phone to contact the youth. I was also doing home visits in different parts of the city without a car.

The most enjoyable part of the job was socialization days because I love working with children.

Please do not apply for a job here. The culture is toxic and managers/leadership are instrumental in the horrible culture. Everyday is a struggle to get the job done but it is hard due to terrible communication and nonexistent policies and procedures. Managers need training on how to treat each other and it should come from the top.
I have learned nothing and the hardest part of the job is showing up and trying to do my best working under such abhorrent circumstances. There is nothing enjoyable because everyday I want to quit.

This company services many communities in the chicagoland area which would be good if funding was used appropriately to really help the people in which it was meant to serve. Its really unfortunate that many in leadership lack compassion for the people we actually service. Agendas of the company are to keep salaries high for those in position of power, and lay off those who are actually keeping the companies mission running throughout the years.

Working at SGA Youth and Family has been an incredibly rewarding experience. The organization truly cares about the well-being of the youth and families we serve, and it reflects in the supportive and positive work environment. The team is passionate, dedicated, and always ready to lend a helping hand. SGA Youth and Family provides excellent training and professional development opportunities, allowing me to grow both personally and in my career. I feel proud to be a part of an organization that makes a meaningful difference in the lives of others.

I have come to realize that numbers matter most; as they should matter but not more than the families enrolled in the program and the staff members that keep the program running. It is coming close to my end with this company; as I do not feel appreciated or truly supported. There are people who put on an act and I just cannot trust too many of them.

What is the best part of working at the company?
All my coworkers and the families 

What is the most stressful part about working at the company?
Not very organized. I would have liked better procedures and equal training. 

What is the work environment and culture like at the company?
Everyone was very nice as well as my supervisor. She focused on making sure we had time to be together as a team and she created special events for us to create unity.

Top Job Titles	Average Salary
Program coordinator 1 salary reported	$26.00 per hour
Mentor 3 salaries reported	$44,500 per year
Case manager 4 salaries reported	$47,250 per year
Home visitor 3 salaries reported	$44,500 per year
Facilitator 5 salaries reported	$46,242 per year

Working at SGA Youth & Family: Company Overview and Reviews

SGA Youth & Family

SGA Youth & Family Ratings

Popular jobs at SGA Youth & Family

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected