floor technician

floor care technician

field manager

technician

operations manager

SOLID Surface Care, Inc.

Work-life balance
Work-life balance at SOLID Surface Care, Inc. is work, work, and if you have extra time work some more. They do not respect your time home. You are always needed to be ready to work. They take pride on having people that will put work before everything else in their life

Pay & benefits
My pay and benefits at SOLID Surface Care, Inc. are good for pay. Benefits are good for yourself as well. However, if you plan on having dependents on your insurance plan you will be giving up half of your pay check

Job security and advancement
In terms of job security at SOLID Surface Care, Inc., I think if you are willing to put everything aside for solid you will have good job security. However, if you like your time off and are not willing to give that up when they want you to you will be on a chopping block

Management
In general, managers at SOLID Surface Care, Inc. don’t do anything. They just push their work on someone else

Culture
Collaboration with my colleagues at SOLID Surface Care, Inc. is depending on your position

Overall
My experience working at SOLID Surface Care, Inc. is negative. Over a 50% turnover rate is all you really need to know. They can’t retain employees and they keep growing. This is a recipe for people to be overworked. The head of operations once demanded that all employees work 7 days a week and 12 hour shifts for 2 months straight. Sure that is great overtime but for anyone who has a family it is disrespectful to their lives

I worked at Solid Care for 6 months before I resigned. Management stinks, no job security, HR will not take care of you in case your injured unless its on site. Administration is always giving you a hard time on a daily basis. Not to mention tons of travel time on the roads commuting from job site to site daily. Be prepared for 4+ hours of driving per shift. I ruptured my achilles outside of work. Received zero support from the company as I was denied temp disability and their reason was I did not complete probation period with company which is 90 days. Forced to come back to work because lack of financial stability and raising two children, had to return back to work less than 10 weeks post injury. Again, RUPTURED ACHILLES. Returned to work in a walking boot and was treated horribly upon my return. No empathy as the company continued to pile jobs of at least 4-5 sites per shift forcing me to log more than 10+ hours on a consecutive basis numerous times. And by forcefully I mean my only other options was quitting. I felt that stepping back from this company was the right decision for myself to say the least.

This company has some of the worst management I’ve ever experienced. Problems that are reported — whether work-related or driving-related — are constantly ignored or handled poorly. Instead of resolving issues professionally, management seems more focused on appearances than actually fixing what’s wrong.

The supervisor takes credit for work that the team does while lacking real experience in the position. Every decision is forced “by the book,” even when it clearly hurts productivity and creates more problems on the floor. Rather than improving the workplace, it has caused confusion, frustration, and unnecessary mistakes.

There is absolutely no sense of teamwork in this shop. The workplace feels divided, and most employees put in the bare minimum effort because there’s no leadership, accountability, or motivation. Hard workers are overlooked while lazy behavior is tolerated daily.

The lead has little to no leadership experience and it shows. Work is handled in a sloppy, unprofessional manner, and standards are inconsistent depending on who’s involved. Communication is poor, organization is worse, and overall morale is extremely low.

This company seriously needs experienced leadership, better accountability, and management that actually listens to employees before the entire workplace culture gets even worse.

In my time here, I experienced a deeply unprofessional and disorganized work environment. Schedules were often changed last minute without communication, and hours were cut unexpectedly. When I asked for clarification or voiced concerns respectfully, I was either ignored or met with passive-aggressive responses.

Despite putting in extra effort and taking on more responsibility, I was taken off the schedule without any clear reason or explanation. It felt like doing your job well actually put a target on your back, while others who consistently disregarded rules were favored.

The leadership lacked basic people management skills and failed to communicate expectations clearly. There was also a noticeable amount of favoritism, which created a toxic and demoralizing atmosphere. It was clear that accountability only applied selectively.

If you value consistency, fairness, and respect in a workplace, I’d strongly suggest looking elsewhere. This job caused more stress than it was worth.

Some not all of the down side of working for “Solid” is lack of pay for the amount of work that is giving also time also gas also money will be wasted also no type of team work from management also management have favorites also the vans stay dirty also warehouse not organized also lack of equipment,broken equipment and a lot of miscommunication .Nothing to enjoy about this job.I put hard work and dedication into Solid  and got nothing in return but betrayal from my management.The work place no type of culture or structure. Its like tech v.s office management.They never let you know when you make a mistake at a job site. They would wait until you have a lot of call back and then let you know which is crazy . They will make you waste your time and gas to come all the way to work just to get turnt around at the job site due to no lockbox left out or security say we were not on the list so that’s money, time and gas we lose   as being
a Soild “worker”. I could go on about how this is the worst company to work for but I will leave it up to you to experience…..

There are guys that have written reviews for this place as a great place to work. They must have been paid by someone to say something good about this company. This company is in the business of what is great for themselves. They'll start you off with long hours. And try to speed things up. If it took you 10 hours to do what it takes in 10 hours to work. They will try to adjust that down to 6 hours. I have you do the same amount of work it would take you to do in 10 hours. They provide horrible training information. They will throw you under the bus in a heartbeat .I can't say anything positive about the Company. It's just a job that's it. Not a career. Their contract States that you do not even have to give a notice if you want to leave this job and they can also do the same thing to you.

What is the best part of working at the company?
This company is not worth the time. Poor management skills. They only use you for your skills. No rewards but more work and deadlines that sometimes are impossible to meet. 

What is the most stressful part about working at the company?
Getting 40 hours a week. If you can't get into a job. And the work order for the job is 4 to 5 hours. You don't get them hours. Only the drive time which would probably be 30 to 45 minutes. So you lose hours. You can't pay your bills that way

What is the work environment and culture like at the company?
No leadership, very hostile environment.  Very stressful and very depressing 

What is a typical day like for you at the company?
Hoping I make 8 hours a day. Some accounts you may not get in too. What they don't tell you is, that they still bill the customer for services that's wasn't performed cause you couldn't get in. They get paid but you dont

I have been fortunate enough to land a role as an Account Manager at SOLID Surface Care. Honestly, it has been one of the most amazing opportunities I could have asked for in my career. The management is very supportive, SOLID offers an amazing service to our clients, and the opportunities are truly endless if you work hard. As with any company and outside  sales positions there are some days with long hours and hair-pulling moments, but if you are looking for a position to grow and excel in, it really is a SOLID team and company!

What is the best part of working at the company?
Extremely disloyal employer. Constantly 'expanding' and 'contracting' their workforce. what this means to real people is that they are constantly hiring and laying off employees. They say it's to meet contract needs but to the workers, it means a trip to the unemployment office! Seek employment elsewhere before you are forced to do so! 

What is the most stressful part about working at the company?
The uncertainty of job security is the most stressful part of this job. The hours are also terrible. 

What is the work environment and culture like at the company?
The people with whom you'll work are great. It's the executive running this company who make it a horrible place to work. Mike Crippen should be ashamed!

What is the best part of working at the company?
A good job if they get better management some times they send you out alone all times of the night occasionally over night driving for hours so the job can become very difficult and the equipment they give you to work with be damaged and they don’t care they just want you to get the job done so yeah they need better management 

What is the most stressful part about working at the company?
Driving alone all times of the night from place to place and lifting very heavy equipment that is also damaged and still having to use the equipment to get the job done which could be very dangerous at times

Top Job Titles	Average Salary
Floor technician 114 salaries reported	$19.87 per hour
Floor care technician 12 salaries reported	$18.59 per hour
Field manager 1 salary reported	$24.50 per hour
Technician 3 salaries reported	$22.17 per hour
Operations manager 1 salary reported	$70,000 per year

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