maintenance technician

property manager

maintenance supervisor

leasing consultant

assistant manager

SPM LLC

Let me start this novel off by saying that the beginning of my career with SPM was truly wonderful! I loved the company and planned to be there indefinitely. Previously, there were many opportunities for promotions within the company; awesome co-workers that cared & supported you; decent bonus structures; freedom to implement property-specific processes & procedures; and a laid-back environment overall. All that eventually went south when new upper management came on board.

Upper management has changed everything about the company except offering more support for their staff. All the regionals are great (except for one in particular, a recently promoted regional that is the VPs favorite so she’s allowed to get away with murder) so this isn't really about the regionals but rather the management above - the regionals are drowning & miserable as well. Upper management sets very unrealistic expectations and loads so much work onto their employees that a healthy work-life balance is impossible. Now, after working for a larger company, I realize even more how antiquated some of SPM's processes were including (but not limited to): processing invoices; collections; creating leases; responding to leads; reporting; lack of proper staffing; etc. Larger companies have these processes perfected removing much of these mundane tasks from the on-site staff’s plate allowing their employee’s more time to actually manage the asset, whereas, SPM hasn't quite figured this out yet and each task ends up being a full-time job in itself just to be able to complete in a timely manner. They'll have you doing the job of 5 people working 60+ hours a week with no remorse and say they have plans to improve, but those plans never come to fruition, so they’ll string you along as long as possible to save on payroll hoping you’ll just bow & obey instead of hiring support. Their idea of "helping" is unnecessary micromanaging. 

Corporate is also a toxic environment of politics, emotional abuse, favoritism, & back-stabbing but there’s sooo much going on at the highest level behind closed doors that it’s impossible to get into it all here. Let’s just say that the people “running the show” believe that everyone else is involved in sketchy antics when it’s actually them acting highly unethical. Gaslighting much? For them to get away with this, they need “yes men” and if you aren’t a “yes man” going along with their inside schemes, you’re immediately disposable. It’s ironic that normally high-level corporate employees are above the drama, but here, they’re the ones creating it. You can cut the tension at corporate with a knife. Also, since you'll end up doing the job of 5 people, the salaries offered obviously aren't where they should be given all the responsibilities that will be on your plate. If better processes were in place, the salaries would be considered fair for the titles.

SPM had a great reputation in the area because of the way it *used to* be. It's obvious upper management wants to bring the company into the 21st century, which is great, but the things they've implemented so far are fruitless if your employees are still struggling. Snazzy logos & fancy corporate offices means nothing if the majority of your employees aren't happy and seeking employment elsewhere, if they haven’t left already. Just ask a few employees how long they’ve been there and you’ll notice the turnover, whereas, back in the day, it was rare to find a SPM employee that hadn’t been with the company for atleast 5 years. If that doesn’t speak volumes then i don’t know what does. The CEO of SPM is a wonderful, hardworking man that truly cares, so how he isn’t noticing these newcomers run his company into the ground and ruin the reputation he worked so hard to build is beyond me. Godspeed. 

After working here for one year, we have never been introduced to, met, or seen any other higher ranking SPM company members, other than the property manager, and *regional manager, who for some reason does not want the property staff to communicate with SPM’s HR Department after the initial online hiring process*. When there is an emergency, personal, or work related issues, the regional manager will keep it swept under the rug, within his/her personal control. 

Things that make this place a difficult work environment: 
1). Unsupported Dispute Resolution. 
2). Managers show no respect when talking to staff and tenant/residents. 
3). The maintenance staff is treated very poorly. 
4). No matter how good you are, or how hard you work, you will not be recognized, or stand out.
5). Very poor support to help property staff.
6). No safety and security for staff and tenants.
7). No performance review for management.
8). High turnover rate.
9). No company functions.

Maintenance is rode like a horse. Must punch out for the 1hour lunch break. Managers will call you with work related questions while you’re at lunch, and not getting paid. Staff can’t keep up with property grounds trash and broken glass produced by some tenants ALL DAY LONG. On a typical work day you will shoveling and cleaning busted bags of trash that has been thrown and piled up around all property dumpsters. No solution from management, other than warning letters.

This company is a joke. They don’t want to put in the money for preventative maintenance, and expect residents to deal with 30 year old AC units, or appliances. Constant water damage in units, and SPM only fixed the problem when the residents threatened to sue the company. They knowingly let the conditions get so bad that black mold was growing in the apartment until they decided to contract the work out and finally fix it. Because of how they handle their preventative maintenance, and refusal to let the managers or supervisors order things as needed, the residents get angry and hostile with the office staff and the office staff were expected to sit there and take verbal abuse and threats from residents. This company does not care about its employees or the residents. They will spend money buying more properties but won’t spend the money to replace 30 year old AC units, 30 year old appliances, threadbare carpet, water damage, or other basic maintenance needs. I suggest staying far away from this place. It will suck your soul from your body and leave you feeling empty and hollow.

This is a horrible company to work for. They expect you to work like a dog all day with no breaks (except your legally mandated lunch break) and achieve a superhuman amount of productivity. There is no support from upper management, lower management is under so much pressure that they can’t effectively do their job, and they don’t respect a good work/home life balance. The on-call is ridiculous and you spend your whole on-call week going and attempting to fix stupid things, without being fairly compensated. They also do not compensate fairly based on licenses and certifications, and there is barely any chance of advancement or pay raise. They think of their maintenance techs and supervisors as expendable and hire virtually anyone, whether they’re willing to work or not. Overall, a terrible place to work that is not conducive to happiness or success. 

I was really critical of SPM while I was employed by them. The upper management and corporate members give merit based on what I would basically describe as a popularity contest. Actual on-site achievements, level of skill and knowledge, dedication, and overall value of an employee: these things, for the most part, seem to go unrecognized and without a doubt go unrewarded. SPM has a lot of very talented and intelligent individuals under its employ. Unfortunately, none of them are working at the corporate level. From a property management standpoint, this company is very good at what it does. Having worked now for property management companies that just aren't actually very good at property management, I will say, it's more important than I would have guessed. 

This is a good job if you’re fresh out of college and need some experience to jump start your career and decorate your resume or if you’re ready to retire. For a seasoned and experienced person in the field, this is not the job for you. It is VERYYY slow paced and isn’t enough work to keep you awake. Minimum to low stress but micromanaged. The benefits are horrible. Not only is the pay low but they don’t offer annual salaries, just a $250 Christmas bonus. Management and corporate are not always supportive. Higher ups will cheer for and advocate for who they want.

SPM genuinely cares for their employees and their well being. Little to no micro management as long as you are doing what is expected. Minimal reports due for the industry standards. Always someone to help with any issues or needs. Great team work within the company.  Wonderful culture of Family first. Standards are above par. Management clocks in and out for PTO accrual purposes which is phenomenal - they let you roll over unused time!!! Quarterly, 
monthly, and yearly bonuses!! Great benefits with matching 401K. Would have went the distance had family obligations not hindered me.

What is the best part of working at the company?
Showing great customer service,  being a team leader, working well with my team members,  enjoy meeting other team members and the learning and training of new layouts we have in conference twice a year.

What is the most stressful part about working at the company?
Is when everyone are not on the same page of knowing the procedure 

What is the work environment and culture like at the company?
We assist in many different aspects  of people that we help, it's a great opportunity to be in

What is a typical day like for you at the company?
Always busy, alot of paper work use when dealing with HUD

I've been with SPM since 2022, and recently transitioned into the Creative Services Department as a Marketing Services Coordinator. It’s been an amazing journey! The company provides a dynamic, collaborative environment where creativity thrives. Leadership is supportive, approachable, and genuinely invested in employee development. The transition into my new role has been smooth and rewarding, with new challenges that keep things exciting. SPM also offers great work-life balance, benefits, and growth opportunities. I highly recommend SPM for anyone looking for a fulfilling and engaging career!

No! I was only happy with working with this Company up to the point when
My original Boss Mrs. ? worked with me.  When she left  "Faush Manor"
The next Supervisor I had terminated me on False information.  I believe
till this day she wanted to hire someone for lesser pay than I received.

So sad this questionnaire only ask about your initial interview.  It should also ask 1) How long did you work their.2) Who was your supervisor if you had more than one Supervisor. 3) How did you like working with Senior's. 4) What do you like most about your job with this Management Co.

Top Job Titles	Average Salary
Maintenance technician 121 salaries reported	$21.29 per hour
Property manager 71 salaries reported	$59,486 per year
Maintenance supervisor 51 salaries reported	$26.20 per hour
Leasing consultant 35 salaries reported	$18.34 per hour
Assistant manager 31 salaries reported	$20.26 per hour

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