student intern

customer service representative

senior analyst

senior engineer

lineperson

I worked for several different bosses in my 16 years with this company. I was thrilled to get hired by a company considered one of the best in all of Arizona. After working at a company with almost no benefits and no appreciation, it was a wonderful surprise to have my work highly praised and reviewed and to be handed a benefits "manual" in a three-ring binder was awesome. The hundreds of employees were always kind and supportive and never critical. It was a complete joy to work here. I did word processing, took shorthand from dictation and at meetings, created file systems and paperwork tracking in order to meet deadlines; ordered supplies and did monthly reports at a power plant; acted as a receptionist at the power plant as well. Would have loved to work here until I was 65 but a bad back forced me to leave at 42. There was no "hardest" part working for this utility company. The employees were top notch and the management was suburb. Employees were respected and treated well. Compensation was outstanding and the benefits were unbelievable. The most enjoyable part for me was the constant praise for my work and employee reviews that gave me so much confidence which I had totally lost at my previous job.

I worked at SRP for over 13 years. They promote from within and paid for my college degree which was an awesome perk. Overall the pay was great and benefits were good although they continued to drop off every year with the climate of healthcare in the US. For most of my time I enjoyed working there but as I grew as a professional it was clear SRP wanted predictable "safe" employees that will follow the status quo without hesitation. Productivity and work ethic were not valued in my department. Employees are treated like children and questioning authority or outdated ineffective policies were not tolerated. It turned into a punch in and punch out atmosphere that no longer challenged or fostered me to be effective. I believe this was a failure in management from top to bottom and I could no longer motivate myself. I had about a dozen supervisors and managers in my time there, very few had the skills or ability to bring out the best in their employees while being effective leaders. I think this was the largest hurdle I faced and ultimately led me to resigning to look for another challenge.

SRP underpays the majority of it's tech employees. However, most deadlines are soft deadlines. This means you can usually take your time on tasks, which is a nice thing. SRP also knows they underpay, so the work/life balance is great.

A lot of what you develop isn't terribly exciting, but that is most business software.

Some teams use more recent technologies for new projects, which is great to keep your skills fresh.

Overall, the business is very stable since it has a monopoly on power and water considering it is a utility.

It is very hard to climb though as getting a raise and more money is difficult. Promotions are based on time at the company and not your performance. It also stinks that for IT you only have associate, normal, and then senior. A lot of other companies have 4 levels of front-line tech workers.

If you can get your foot in the door you should be able to learn enough in about 2 years to leave for more money if you want to be paid more.

Great place to work overall.  pockets of bad like any other company but in general people care about doing good work to enable the mission to provide reliable, safe, and sustainable water and power to the valley.  great health benefits, training opportunities, and paid time off.  Most enjoyable part of the positions have been the ability to try new processes without fear of failure and the flexibility with work life balance.  Hardest part would be dealing with pockets of inept/lazy directors who are only there for themselves.  Seems like these folks do not get shown the door when they should be which blocks upward movement paths.

A typical day would involve taking a finished job in the field and mapping it to a graphics information system using the as built print and field notes. They made sure I was given proper training and offered college level classes to bring everyone up to speed. My co-workers were very kind and a joy to work with. The hardest part of the job was keeping up with the changes being made with the system as we progessed from manual ink on mylar to mapping on a working model in the data base that worked as it dose in the field making possible spacial annalysis in minutes that would have taken weeks manually. My tenure there spanned the transition from the manual to the automation of the mapping and design procedure. I especially enjoyed drawing the land base on microstation. They have since transitioned to Small World.

I worked in the customer service department, the job itself was great and once you were comfortable it was like second nature. The problem was you got yelled at all day long by angry customers and no matter what you said or did they were never happy. I'm very good at conflict resolution and trying to explain to someone why they have a high electric bill when they already know why, they just don't want to pay it, is stressful. I couldn't keep doing it. The management was great, they helped in every way they could and coached very well. It was very fast paced, you would hang up a call and immediately get another. No down time all day, not a bad thing, unless you're listening to people scream at you all day. I got to the point where I would sit in the parking lot before my shift would start and I would have to drag myself in because I HATED coming to work, just because the customers.

Managment is unorganized and clueless about various IT security flaws. I should have left the moment I realized I've been there for a week and had no correct working tools or access.

- For a major company with unlimited resources, they are very outdated, especially in regards to enterprise systems and Business Analytics.

- If you'd like to be taken seriously, I wouldn't take an IT job here, management has delusions of grandeur in regards to how quickly a system can/should be set up in regards to both security and support.

- If you are there as a contractor, take your own notes and cover your own back; management will "scapegoat" you to cover their own lack of understanding of their systems and currently existing issues,  making you look like a fool.

- Keep to yourself, people always find a way to "use you" if you're a nice guy/girl.

positive: stable, good health insurance, interesting work for the most part
negative: very hierarchical org; "yes-people" culture; "failure" intolerant; biased; not diverse; managers are tech experts but not extremely skilled with people, leadership, communication; work-life balance suffers in certain groups; limited opportunity for growth; salary structure very limited; not conducive for innovation or innovative thinkers

A typical day at work for an intern is checking in with your manager and other members of your team to get a scope of the jobs that need being done that day. You may be assigned specific team members to work with on projects like content management, but these roles are fluid and as an intern you can expect a relatively high rate of project turnover. SRP is extremely flexible with their interns. Basically, you are able to immerse yourself where you feel the most interested and driven to be productive. The workplace culture is phenomenal. Most everyone is upbeat, and there is a pervading sense that most people know everyone else, which is extremely welcoming for new folks.

I enjoyed my time at SRP. Management and team members truly care about the products and services they offer to both external customers and their internal customers (fellow employees).  They offer excellent pay and benefits which make it hard to leave for another job. They don’t support long term remote working, especially out of state. That’s good and bad. Requiring employees to work near an office promotes opportunities for team building and supports the local economy but not allowing out of state remote workers causes you to lose incredible employees and limits the available job applicants with the skills needed for the job. I hope they reconsider and allow out of state remote workers because I would love to work there again!

Top Job Titles	Average Salary
Student intern 4 salaries reported	$19.66 per hour
Customer service representative 3 salaries reported	$53,333 per year
Senior analyst 3 salaries reported	$116,000 per year
Senior engineer 4 salaries reported	$98,298 per year
Lineperson 2 salaries reported	$51.00 per hour

Working at SRP: Company Overview and Reviews

SRP

SRP Ratings

Popular jobs at SRP

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected