esthetician

salon receptionist

program technician

technician

store director

SUGARED + BRONZED

The girls are phenomenal, and the clients can really make your day. However…. Sugared + Bronzed implements change without communicating with their employees, have absurd and unfair standards to meet their quarterly bonus, and will boast on their financial success while taking away necessary materials employees need to succeed at their job, because materials are “too expensive.” They will hold off on hiring new employees for a store until they are so short staffed, employees struggle to find coverage because everyone is exhausted or sick. Days off are almost impossible to get and the work hours are extreme. We are open most holidays and hours are extended until midnight for days leading up to holidays, most employees must open the store the next day (especially if that store is short staffed). Most stores do not have a receptionist so employees are in charge of servicing, deep cleaning, ringing up clients, answering the phone, taking complaints (and trying to resolve them with extremely limited options).

The company is experiencing significant financial success, yet they have not implemented an efficient online booking system. When the schedule is fully booked and a client arrives without an appointment, they may show a confirmation text or email that doesn’t appear on our end. This forces us to accommodate them in an already busy schedule.

Overall, I cannot recommend working at this business. There is no room for growth & despite being woman-owned and promoting a woman-friendly environment, it fails to provide a safe atmosphere for women, especially when they are required to stay late at night with only pepper spray for protection. There are simply too many unresolved issues.

A typical day at Sugared + Bronzed was stressful and disorganized. The training process was extremely rushed and inconsistent, yet employees were still expected to perform services confidently with minimal hands-on guidance. New hires are often thrown into situations where they feel unprepared, which creates unnecessary anxiety and pressure.

Management was one of the biggest issues. Communication was poor, expectations constantly changed, and concerns raised by staff were often dismissed rather than addressed. Instead of supporting employees, management tended to prioritize speed and sales over proper training and employee confidence.

The workplace culture felt competitive and uncomfortable rather than collaborative. There was a strong focus on performance metrics without much support to help employees actually succeed. This creates a high-stress environment where employees feel easily replaceable.

The hardest part of the job was being expected to work quickly and perfectly while not being given adequate training or support. The most enjoyable part was interacting with some of the clients and coworkers who tried to make the best of a difficult work environment.

Overall, it felt like a company that values profit and rapid turnover over employee development, 

What is the best part of working at the company?
Working at Sugared + Bronzed is a fast-paced, customer-focused job with a strong team environment. Coworkers are supportive, and the training is helpful, making it easier to build confidence and develop new skills.

What is the most stressful part about working at the company?
The work can be busy, but that keeps shifts going by quickly and makes the job feel rewarding—especially when clients leave happy. There are also opportunities to improve your customer service skills and gain experience in the beauty and wellness industry.

What is the work environment and culture like at the company?
While the schedule can include evenings and weekends, overall it’s a positive workplace for someone who enjoys working with people and being part of an upbeat, team-oriented environment.

What is a typical day like for you at the company?
A typical day at Sugared + Bronzed involves preparing your station, greeting clients, and performing back-to-back services like sugaring or tanning. You’ll clean and reset between appointments while keeping a strong focus on customer service. The shift moves quickly, and you finish by cleaning your area and restocking.

This company is not what it portrays to be. They over work you and expect you to take clients on break time when they run late. There is no benefits that they provide to help employees with such strenuous job. They definitely have favoritism, their trainers are horrible and have the worst attitudes( that alone should say a lot) for a company to claim they empower women they really don’t. They don’t take care of their employees. They don’t provide employees with any incentive. They’ hourly rate is horrible there is no such thing as a raise, they cut people’s hours or days when it’s slow yet they continue to hire. They make false promises as to opportunities when trying to advance within the company.  All the higher ups are all friends with no experience in their field they really don’t know what they are doing. Do not recommend. 

I have worked at S+B for 3 years now and I have not only grown professionally, but personally as well! To start Sugared and Bronzed has an amazing training program so you can begin your job with confidence and not feel like your are being thrown into the unknowns. I was so nervous when learning to sugar, but the training department had patience, and gave me time to really hone in on the craft!  S+B has  also taught me about day to day operations and management. I have built amazing relationships with other women across the states! I love that it's a healthy work culture environment, that ensures women feel safe in their place of work.  I am grateful for my time with S+B!

e manager compares you to herself or others and focuses on areas you may lack more than recognizing your positive attributes n achievements. Several employees have complained to upper management and HR but everything is always overlooked. Many ppl said the manager was the reason they left from the location she worked prior to SM, and once she came to SM most of the best people quit saying the same thing. Me included. All the other locations in LA have good managers especially W3. If you’re interested in growth it’s close to impossible. They will act like you can but just make empty promises and string you alonnngnnn. nTanning clients are more high maintenance than sugaring clients but most of them are still really nice. 

Starts out good. They will trick you into thinking they care about you, and your needs. That all goes into the toilet quick. Get use to working all holidays, nights until midnight, and getting screamed at by your management team. You don’t get compensated properly. You do all the hard work for your bosses to get a huge bonus. They pay you much less that you deserve. You never get out on time. You can’t be sick ever. The management is mean, without any reason to be mean because they give themselves the best schedule! Gossip is huge in this place it’s a big mean girls club, this is the definition of a toxic workplace. Money is nice but your mental health isn’t worth it.

The job itself isn’t half bad. As in any customer facing job, some days are better than others. The pay structure is trash, with no support or understanding from management. You make minimum wage, plus tips (if you are in a position to be tipped). Management will make sales a part of your job, and though the company appears to bee doing well- they do not appreciate employees. Additionally, depending on your role, getting a day off, even with a month’s advance notice, can be difficult. Many of the problems at this company could be solved if they paid all employees a living wage, based on data from the city they work in. 

It is a pretty fast paced environment in the peak season and on the not so peak days there is always something to do so you're never bored! 
If you want to grow it's as simple as talking to your manger and they are happy to talk to higher-ups as well as give you the insight and tools on what is needed from you to help with that growth. 
It can be difficult to stay on top of everything during peak season and feel a little overwhelming but your co workers and mangers are there to support you 

very stressful to learn to do a full brazilian in 20min with clients of all different body types, especially if you don’t have a lot of upper body strength. other employees are nice and try to help encourage, but they’re also super understaffed and the average unorganized, not clicky person will get pretty frustrated. you have to be there for 6 months just to get full time hours or insurance benefits, and the only way you’re going to move up in the company is if you’re a trainer for new hires

Top Job Titles	Average Salary
Esthetician 417 salaries reported	$33.39 per hour
Salon receptionist 77 salaries reported	$18.16 per hour
Program technician 86 salaries reported	$30.39 per hour
Technician 100 salaries reported	$30.78 per hour
Store director 73 salaries reported	$70,342 per year

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