registered nurse

medical administrative assistant

SaVida Health

What is the best part of working at the company?
I currently work in the Biddeford office, which is small, but gives the staff a chance to be able to work great together as a team to help provide for our patients! I find the work I am doing is rewarding, and absolutely love working with the patients to help guide them through there recovery process. I also am very impressed at how there is always room to grow with the company. 

What is the most stressful part about working at the company?
There is a lot of documenting and trackers to follow for patients and guidelines that need to be met in a timely manor.

What is the work environment and culture like at the company?
I personally feel that we work great together as a team and are always willing to help one another. In my short time of being with SaVida I have felt like they have welcomed me with open arms and always willing to offer a helping hand when needed. They are very accommodating to my life outside of work as well, and I have been able to maintain a great balance of work and home. I would highly recommend joining the team! They are passionate about helping there patients succeed and follow through with there responsibilities and holding them accountable. The job has been a rewarding process to see patient grow out of there addiction. 

What is a typical day like for you at the company?
The medical assistant/ patient navigator is responsible for collecting patient vitals prior to seeing providers, as well as collecting urine drug screens and sending them out at the end of the business day. They are in charge of making sure that patient are connected with a PCP and if not they support them in setting this up and making sure that patients are seen regularly by there PCP. They are in charge of all clinical questions that need to be directed to the provider and contacting pharmacy with med questions and prior authorizations for medications. That is the primary role of the medical assistant / patient navigator, but there are several other small details that you run into and deal with on a regular basis and projects to complete.

What is the best part of working at the company?
Working directly with patients in recovery and helping individuals with substance use disorders was the best part of the job.

What is the most stressful part about working at the company?
I worked as a provider in a Maine location and found the role to be operationally unsustainable.

There was no protected administrative time, yet providers were expected to manage full patient loads, admissions, and complex clinical care. Documentation and follow-up routinely extended beyond clinical hours.

Patient scheduling was inconsistent and, at times, unsafe. Some days were significantly underbooked (e.g., only a few patients scheduled), while other days involved excessive volume without additional support. This level of variability reflects a lack of effective operational oversight. The "oversight" that was on-site was reckless, inexperienced and immature.

The variability in scheduling and lack of support created conditions that did not consistently align with safe, high-quality patient care.

There is a VERY high provider turnover, contributing to ongoing instability and increased workload for remaining staff.

Communication pathways were deliberately tightly controlled in a way that limited direct collaboration between providers and support staff, introducing unnecessary friction into routine clinical care. At the same time, workflows were frequently changed without meaningful input from clinicians.

Concerns related to workload, safety, and operations were raised but not meaningfully addressed.

I ultimately left because the structure did not support safe or sustainable clinical practice.

What is the work environment and culture like at the company?
The overall environment was toxic and so-called "management" continue to perpetuate that environment. Their philosophy seemed to be profits over patients.

During my time at SaVida Health, I initially understood my position to involve case management responsibilities—primarily connecting clients with external support and resources. However, as time progressed, my role expanded significantly beyond that scope, with additional tasks that I had not been trained for, and for which little to no guidance was provided.

On a typical day, I found myself performing a wide range of duties, including case management, receptionist work, lab specimen collection, insurance reviews, and assisting walk-ins from the public. While the variety kept the job dynamic, it also became overwhelming due to the lack of clarity in job roles and expectations. It would greatly benefit the company to define job responsibilities more clearly and ensure roles align with titles and qualifications.

Regarding leadership, my supervisor was supportive in some respects and initially encouraged my professional development, including pursuing certifications and licensure. However, when it came time to apply those new qualifications within the organization, I was informed that advancement was no longer an option. This lack of follow-through ultimately led me to seek opportunities elsewhere.

Overall, SaVida offers a fast-paced work environment, but I would recommend clearer role definitions, consistent support for employee development, and more structured training for staff tasked with responsibilities outside their core job description.

The work that we do at SaVida is extremely fulfilling. We help people everyday gain a purposeful life. Not only is the type of work we do enjoyable but the company makes it an enjoyable place to work. The upper management truly cares about the employees and the patients. The day to day work is consistent making the job easy to learn. There is a lot of aspects but you have the support you need in order to learn the job and get it done. The workers in the office work as a team and we also feel the team work vide from the people above. The hardest part about the job is truly not getting to attached to the patients. We are seeing many of the patients on a weekly basis and we are sometimes their only support. We learn a lot about them and gain their trust and truly care about them, while keeping it professional. We sometimes lose the patients as the disease of addiction is hard, after getting to know the pt and care about them it is truly the most difficult part when we see them go. Although it is the most difficult part, because we truly care about the pts we are able to gain a repour with them. Making SaVida a place they enjoy coming to, thus being able to help the succeed. My boss cares about me growing and teaches me aspects of the job that may not necessary be my day to day responsibilities allowing me to have more knowledge about other departments and tasks. SaVida is an enjoyable place to work and everyday I know I am coming into work and going to enjoy my job and my day and leaving knowing the I made a difference. 

I was a clinician at SaVida for 3 years. In that time, there were countless changes in upper management. This directly impacted each of the offices, which are wildly understaffed. There is a very high turnover for many reasons. The job itself has a multitude of tasks, you will be responsible for many, many intense tasks, despite it being an outpatient program. There is no vacation time, and they only give the minimum amount of PTO, due to state requirements. Your job will be threatened if you ever need time off, sick days, family time, etc. They blame the offices being short staffed, but keep the staff low to save money. I’ve seen them hire and then fire a concerning amount of people, not based on performance (which was fine), but just to try to tighten their budget. The most recent management actually cut our cleaning budget, leaving the staff responsible for any cleaning, without extra compensation, on our own time. I have been in the mental health for 12 years, all different settings, including inpatient. SaVida is one of the most stressful environments I have experienced. God speed to anyone who works here, our colleagues and patients deserve the best, and it is a shame to see how far the quality of care has stooped in 3 years.

What is the best part of working at the company?
Addiction practice with little corporate oversight on the medical decision making. If you can take the schedule and are willing to grind, you can help people.

What is the most stressful part about working at the company?
Four patients an hour, no administrative time.  Meetings during lunch.  If you have gaps in your schedule, they will be filled in with patients you do not know from other clinics. Low holiday and sick time at a provider level.  No CME time and low CME reimbursement. Poor communication between corporate and medical. Christmas bonuses in the corporate gift store. Way too many urine samples taken compared to best evidence. High staff turnover.

What is the work environment and culture like at the company?
Depends on the clinic.  Corporate has a top down "do what we say" style. But clinics can provide good patient care depending on the staff and providers.

What is a typical day like for you at the company?
4 patients an hour. Initials in 45 minutes, randoms are fit into no show spaces.  Admin will fill any empty spaces from other clinics.  Good training and EMR integration keep the flow.  But no administrative time or breaks.  40 hours means 40 hours of patient face time. The more you connect with your patients, the fewer no-shows you have, the more difficult the pace becomes.

This office was extremely busy and always growing. In the year and a half i worked there we had over 2 thousand new applicants. I learned to be extremely detailed oriented and a fast worker. We average about 35 patients a day per provider. I checked patients in and out, processed insurance referrals and verifications, and took care of the prescriptions. I processed new patient applications and conducted admissions interviews. I performed venipunctures, urine drug screens and took patient vital signs. For most of the time I worked there I was the only medical assistant and the only Spanish speaking person. The hardest part of the day was the workload. I worked 6 days a week and on some occasions had to bring home work. The best part of my day was interacting with patients and feeling like i was making a difference. I was strict but was well respected by the patients. I went above and beyond including providing meals and clothing for some patients. Although, it was a high stress job the satisfaction of knowing you are helping these to live a happier, healthier, and drug free life makes coming to work a rewarding experience.

Well I worked there for two months, I was hired as a CNA in a MA position so I was doing the work of a medical assistant when I was only a cna. Everything was great at first they were willing to teach and help but after about a moon that I could tell they had nothing else to put in me because I was only a CNA. So I was collecting urine and sitting at a fest and really that is it. There was so much down time that they were putting “projects” on me to fill the tile but the information I was given wasn’t even right half the time so the projects were not getting done properly. The place is ran by a young man who has no e patience I. This position and really is just getting by bu the seam of his pants. They have a receptionist collecting samples from patients which is not with in her scope of practice and they have counselors there who don’t even know there stuff and giving patients wrong Information putting there patients at risk for relapse. So I was let go yesterday for a label not being out on a box. I had no verbal warning no written warning no room to even grow from a simple mistake. I would no recommend this company to anyone for a job. 

Interviewed with the CA and it went well. It was a positive experience for the most part. The CA did talk about themselves for most of the interview. Was offered the job on the spot but had to wait to get the big boss' OK before a formal offer was presented. Day one was a mess. The company trainer was there to train, but they went so fast that I could not keep up. They were with me for half a day, that's all. On the fourth day I was plopped in front of the computer and told that I will be learning this today. So much to learn and everyone does it differently. It became confusing. Anyway, to simplify it, there is no training and then they tell you to jump right in with both feet. Then they get upset when you make mistakes. There was no clear direction from the management on anything, just focusing on the problems. The CA said many times they were going to sit down with me to teach me things. Never happened. The best part is when you start asking for help from people above the CA, they get mad at you and shun you and ignore you. It's a bad company culture there. Oh I almost forgot; they give you 40 hours of sick time and 80 hours of vacation time in the door. Then a few months later they take it back. Stay away!

A typical day at work: back to back seeing patients, not time allotted for charting or admin work 
What I believed I learned: people want to make money off services provided 
Management: They like their titles. They also look for puppets that are easily manipulated. Jobs are created for people and not based on actual skills needed for positions
Workplace Culture: Depends on the individual office for the day to day aspect, but overall the culture was that counselors were to "do what they are told"
The hardest part of the job: being told how to do your job by someone not qualified to do so, constant changes with no communication, no clinical guidance from leadership, horrible communication 
Most Enjoyable part of the job: seeing the patients succeed 

Top Job Titles	Average Salary
Registered nurse 1 salary reported	$45.00 per hour
Medical administrative assistant 1 salary reported	$20.50 per hour

Working at SaVida Health: Company Overview and Reviews

SaVida Health

SaVida Health Ratings

Popular jobs at SaVida Health

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected