software engineer

senior software engineer

director

principal product manager

senior financial analyst

Sabre

If you are as full time employee under the shadow of a manager and if you dont care of morality and meritocracy, then you may have a feeling my job is saved, but your carrer & growth will be in question. Most employees are not confident to move or join outside because of the laid-back managers & slow posion enviroment ( against self growth ). If you are full of aspirations looking for nurturing environment and nono-frustrated teams then never think of joining except just for few months as a stop-gap. 
Externally they will say and do lots of stuffs as a show off but daily work environment is like draining out your time & talents which you could have utilized in other place with better money & recognitions. 
Contractors are here 3rd class citizens and management extract thier talents to help full time poor skilled employees. 
They will copy your ideas, codes, files without giving you recognition and represent to higher management as not fit for the team before starting to make you feel you dont know anything or of any use to them. It helps the managers to cite the reasons against you. 
On top, they might internally block you to apply independently after letting you go. 
Other few employees understand these culture but works to save thier job somehow. 
One good point is lot ofdiversity inside but that brings along many racial issues. If you are in right team with less managers, then you might enjoy. 
Lot to write, but it will be then 90% negative with only 10% good. Rest you find yourself. Good Luck.

Cons at glance:
Frustrating team members, Extrenely less transparency, Pre-made meetings with secret agendas by managers with close members, Confusing comments & Fights with silly points,  After initial few months soon you will loose confidence on yourself to move out, Slow Posion environment, Too many managers than actual required workers

I worked in the evening,  We were an inbound call center for hotel reservations.  Typically most days started with doing the daily reports, tracking agent stats and then handling customer service issues from the overnight and daytime crews.  I was very customer service oriented so the harder ones would be saved for me.  I had a knack for deescalating irate customers.  I would also have to take inbound calls depending on how busy it was.  I spent time almost every day coaching and talking to agents.  I interfaced with our hotel customers as their main contact besides the account manager and trainer in our call center.  I was well liked and respected by them.  We had several groups in our call center.  We had very little turn over in my group and the longest tenured agents.  We also had, by far, the best attendance, as a group, in the call center.  There were 12 perfect attendance agents in the entire call center last year and 10 of them were in my group of 14 agents.  I wouldn't even miss work for ice storms and neither would most of my agents.  My group and I took immense pride in our attendance.  We had a really fun group.  Agents wanted to come to work.  We had a really good trainer in our group.  She was a lot of fun too.  We would take agents on that the other groups were ready to fire and make them into some of the most productive agents in the company.  Agents really wanted to transfer into our group.  I liked coming to work.  It was good to see everyone.  I think that was the best part.  We had a good management staff that made all of this possible.  It wasn't all fun.  There was a lot of work to do and getting it all in by the end of the day was pretty tough.  The hardest part, I think, were the month end reports.  The hardest part of that were the agent reports.  Getting it all done in a timely manner made me pull my hair out sometimes.  I'm sure I wasn't alone.  I think just about everyone is squeezed for time at the end of each month  Overall, a great place to work.

I was hired on to Sabre Holdings through a contractor. I never made it out of the training period before they let me go. Here's a summary of my day to day experience at Sabre. 

First we start off, I get to Sabre and we sign some paper work and start training. They handed us a book of information and a folder of quiz's. I was the youngest being hired, the youngest above me was 35.
Let me first start off by saying, I learn a different way than others. I'm more of a, Do it myself/Hands on learner. Within 2 days I had completed every quiz and I had the software completely memorized. When told to do something in the software, I was the first to get it done. I even finished so fast that they had me do it another 10 times before the class caught up. 
After this week of training, which the last 3 days went by incredibly slow due to the fact that I was so far ahead. We took a test to see if we had been paying attention and if we had learned the software. I finished the test in 10 minutes, compared to the 2 hours it took everyone else. I passed with a 93, the highest grade in the class. 
The next week, I was on my own separate team. The training class went with a team that was more basic and I was sent to a team that was top of the line. This team had the highest scores in the call center and once again, I was so far younger than all of them. 
For the next 3 days, they had me doing what is called "Buddy Jacking" which is when you simply listen and observe someone else who is taking calls. 
For a total of 24 hours, all I did was sit and listen. I had memorized the properties, I had everything down to a tee. I was looking to progress and there's not much progression whenever you're sitting in a chair practically doing nothing, using only the senses of hearing and seeing. I dozed off a few times, it was honestly extremely boring. I asked the manager several times if I could take a call myself, get more of a hands on experience. Each day the answer was "No." and by Thursday morning, I received a call telling me that I was let go. 
The reason I was let go was not because I wasn't able to do the job. Not because I didn't know the information. They told me the reason I lost the job was due to maturity.

For Sabre Holdings, I managed an international team of designers responsible for brand marketing and advertising over 17 different brands including Travelocity Business, GetThere, Sabre Airline Solutions, Sabre Travel Network and Sabre Hospitality Solutions. This team and I created print collateral, tradeshow graphics, videos, presentations, Web designs, and advertising. I was also responsible for the overall visual direction for these brands and others and was an intergral part of the tone and voice including copy writing.
My peers were a team of brand managers and an online manager. We all reported to the VP of Brand Marketing. My peers were savvy, energetic people who were fun to work with and fun to know. My team of direct reports, indirect reports, freelancers and contractors were spread throughout the U.S., South America and Europe. I also worked with the teams in Asia and Australia to support their branding and advertising initiatives.
I learned a great deal regarding marketing, strategy, branding and international relations during my 12+ years at Sabre. I also expanding my design and strategy reach to the online, interactive and video world, bringing strategic thinking to each of these areas. I insisted on having access to market research conducted by our research team. This information gave me greater insight into the industries we served and the people that worked within those industries. I learned how to best help them do their jobs, and in turn create a better experience for their end customer.
I strive to carry these lessons through every project. My goal is simply to help my client be successful by learning about their client, understanding their pain points and finding solutions to them.

This is a learn as you go type job. They just had a lot of lay offs so work has doubled but the pay has not. Used to be that each person was focused on a dedicated amount of hotels so it was a bit easier to learn, but since the layoffs, not as many employees or supervisors anymore and the ones that are left, have pick up all the slack. Will have access to make reservations for hotels all over the world so may get a call for a hotel you've never booked for or heard of and have to basically learn the hotel while also giving knowledge to customers of the hotel like you know, while making the reservations. Work from home majority of the time but can be stressful when there is no Supervisor online to help in situations where you have a question or a higher up is the only person who can help. So you basically have to figure it out or ask other co workers for help or send an email to the hotels telling them to helps. Also, if a supervisor is gone on vacation and that supervisor is the onlyvone that works a certain shift, we could be left without a supervisor for hours. Sometimes my full shift if no other supervisor comes on. Instead of rearranging the other supervisors schedules so that at least one is available at all times, they leave us with none. But will say they have the chat room active on their phones so will be paying attention. However, will barely get a response back. Different policies and rules from so many different hotel brands that you have to learn. Co-workers are cool, and we get along in the chat room we use to communicate but that's just a little perk in comparison to everything else. Have to work holidays and at least one weekend day. Can get out early if it's slow, about 200 hours of PTO and good benefits.  

What is the best part of working at the company?
Choosing my own schedule, and working from home.

What is the most stressful part about working at the company?
For a number of scenarios, the information needed is not available, and the customers lose confidence that they will get the answers they are looking for. 
There are also too many system failures.

What is the work environment and culture like at the company?
I work from home, however I can communicate with other workers while I am logged into the system.  The company provides an email address to each employee and there is an instant chat box as well.  The company also provides  all of the equipment needed to work as well.  There are also some other perks that come with the job.

What is a typical day like for you at the company?
There is a multi step login process 1st thing, followed by opening up the apps that will be used during your interactions with the customers. I usually check my email early in the shift before I get too busy.  Then I am ready to take calls.  If it is not very busy I take the time to review information in the SOP's, look at some of the hotel destinations, read about all the amenities they offer, look at pictures of their rooms and all of their facilities.  Occasionally, when required, I will complete employee trainings as they come up. While on a call I try to follow the script  to keep my metrics up. I answer questions that the customers may have about the properties and complete the reservations process, including sending them a comfirmation of their upcoming stay.  I continue the process until my shift ends.

As Field Engineer, I supported voice and data equipment and networks for inbound calls for the American Airlines Reservation Center  located in San Antonio (SATRO) .  Upon arriving for work, I would clock in and initially check my daily employee communications requirements - email, tasks, quotas, etc.  Our office in the Comm Center provided administrative offices, a computer maintenance area and a TV/ break room.  We would respond to Reservation Agent complaints of telephone and/or terminal malfunctions.  If unable to complete an on the spot repair after troubleshooting, I would replace the defective components and returning the bad equipment to the workshop, continue troubleshooting, either completing the repair or identifying required replacement parts.  On quiet nights (no customer complaints-unusual but it DOES happen), I would work on other spare telephone systems/terminals to ensure an availability of spare units to swap out in response to agent complaints.   I performed periodic data backups of agent phone calls used to evaluate agent customer service performance and assist agent team leaders in resolving agent/customer conflicts.

If you're in the right group, you'll find co-workers very willing to help each other to get the task at-hand completed. All team members are individual contributors and work their assigned tasks to a state as complete as possible, but when one runs into obstacles, he or she can count on fellow team mates to help.
Great benefits, great work-life balance.
The only con is no sick days offered. You have to use paid time off if you get sick, which is quite an impetus to take care of yourself!!!
And there is a fantastic "Wellness" program. One can participate in well-being and 'health' programs for free, as long as the programs are indeed completed. There is also a pretty well- equipped gym to use.
Another con is advancement, but that is basically everywhere these days.
The people are fantastic and will not hesitate in helping and "pulling together" to get things done.
And as far as management goes, it's improved a lot. New motivational initiatives are now in-place and management has a clearer focus on ultimate goals regarding the path and future of the company. Personal, yearly goals are set by each employee and yearly reviews occur between an employee and his or her Director.

Work-life balance
They are flexible with working from home and life balance.

Job security and advancement
Company is constantly eliminating positions, and laying off, even before COVID. Benefits team is inflexible and treats everything in black and white. Example: terminated an associate while they were on their honeymoon, because no vacation time was available.

Management
High  turnover leaving you to have a different supervisor at least several times in one year. Expectations are not clearly defined. And eliminating a position seems like the go-to, rather than setting up their associates  for a success.

Culture
It's a culture of fear, not knowing if you'll be going into work, and getting job eliminated or laid off.

Overall
Remote work is welcome and encouraged, however, it can lead to your supervisor not talking to you for weeks. rather than invest in people's success, and lay out clearly defined goals and expectations, their problem resolution tactic is simply to eliminate your position. The benefits and employee relations team have an antiquated notion of how to treat human beings, always reverting to the policy rather than being conscientious of the fact that a person is a person and life happens. The pay at this company is good, but you don't feel good working for them.

At least twice each year, employees of Sabre Holdings are catapulted into panic mode by the threat of massive layoffs. Most duck, hide, and make sure they are firmly attached to a billable project. The unfortunate ones get 30 days notice and the hatchet.
Sabre Holdings owns a handful of travel websites, most notably Travelocity. They are also in the business of software development, with the aviation industry as their primary customer base.
During the time I was employed by this company, their development process was so shoddy that new software releases/updates included a list of known issues that was longer than the list of upgraded features.
Executive and senior level management are disconnected from the workforce and, as mentioned above, loyalty is only afforded to the drones who drank the Kool-Aid and, as a result, go about their daily lives spewing rancid fairy tales in an effort to convince frustrated customers that the next release will fix everything!
Sorry folks...if it looks like junk, walks like junk, and talks like junk...it's junk.

Top Job Titles	Average Salary
Software engineer 3 salaries reported	$117,333 per year
Senior software engineer 10 salaries reported	$123,650 per year
Director 3 salaries reported	$190,000 per year
Principal product manager 5 salaries reported	$130,000 per year
Senior financial analyst 4 salaries reported	$92,500 per year

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