registered nurse

physical therapist

personal trainer

nursing assistant

patient services representative

Saint Alphonsus Health System

What is the best part of working at the company?
One of the most extraordinary qualities of beautiful people is their genuine care and concern for those around them, especially their employees. These individuals understand that fostering a supportive and nurturing work environment is key to the success and well-being of their team. They go above and beyond to ensure that employees feel valued and appreciated, creating a culture of respect and inclusivity. By actively listening to their employees' needs and aspirations, they provide opportunities for growth and development, empowering their team to achieve both personal and professional goals. This level of care not only enhances morale and productivity but also builds lasting relationships and loyalty. Truly caring employers inspire and uplift those they lead, creating a positive ripple effect that extends far beyond the workplace."

What is the most stressful part about working at the company?
"One aspect of job-related stress that often goes unspoken is the challenge of not quite fitting in when working within a different culture. Each workplace has its own unique set of cultural norms, values, and communication styles, which can sometimes feel daunting to navigate, especially for those new to the environment. Feeling like an outsider or struggling to adapt to these cultural nuances can add an extra layer of pressure to already demanding job responsibilities. It's important for organizations to recognize this potential stressor and promote inclusivity by fostering an environment where diverse perspectives are valued and embraced. Encouraging open dialogue, offering cultural competency training, and providing support systems can help bridge cultural gaps and create a more cohesive and understanding workplace for everyone."

What is the work environment and culture like at the company?
"Building an environment that is gentle and kind is not just about physical spaces but also about the ambiance created through our interactions and attitudes. In a gentle environment, there’s an emphasis on empathy, understanding, and mutual respect. People feel safe to express themselves and know they will be heard and valued. Kindness becomes the foundation upon which relationships are built, encouraging collaboration and trust. This nurturing atmosphere can lead to increased creativity, reduced stress, and improved overall well-being. It’s important for both individuals and organizations to actively contribute to maintaining such an environment, where compassion and mindfulness guide our actions and decisions, leaving a positive impact on everyone involved."

What is a typical day like for you at the company?
"A peaceful day in the company is marked by a harmonious balance of productivity and calm. From the moment you step through the doors, there’s a sense of serenity in the air. Colleagues greet each other warmly, and the atmosphere is filled with a quiet focus as everyone collaborates seamlessly. Meetings are conducted with respect and clarity, allowing for open dialogue and the sharing of ideas without stress or tension. Breaks are taken with intention, providing moments for relaxation and recharging. The workspace is organized, with a touch of personal comfort, making everyone feel at home. At the end of the day, there’s a shared sense of accomplishment and contentment, leaving all with a renewed energy and peace of mind. Days like these not only contribute to our professional success but also to our personal happiness and well-being."

I am a former employee who recently resigned and I am so grateful to have washed my hands of St Alphonsus Medical Center in Boise, ID. Overworked, understaffed, unappreciated and morbidly under- paid. From HR straight on up the ladder, there is utter disregard for the well being of employees and quite frankly patients as well. In all fairness there are some isolated pockets of good things too from select individuals but, I feel its grossly disproportionate in the wrong direction overall. This company will work you to death then come up with any reason to drop you into a toilet when annual raises and reviews come around. The starting salary is horrible...Even by Idaho's low-pay standards. The raises are even more horrible, or laughable depending on your sense of humor.

This is actually the first time I have ever felt inclined to reach out and post a review of a current or former employer. I felt obligated to speak out. Personally, you can see the lack of moral on the vast majority of faces who work for Al's. Please don't take my word for it. Just pop in there randomly and walk the halls or ask a former employee/patient about their experience. I suspect many employees feel trapped or they would probably speak out more so. Ironically, one of the first things I was told when I started at Al's was to be very tight lipped and careful what you say and who you say it to (the walls have ears), or they will remove you very quickly and without notice. Franky, I think that advice was a bit over the top but who knows...I see many employees who appear to walk on eggshells at work out of utter fear. Those who did talk about some of these concerns/issues would always start off by telling you, "You didn't here it from me." Nonetheless, I decided to play it safe, for the most part and thought it best to save some of my thoughts/concerns until after I new I would be resigning from St Alphonsus... Then, I voiced these thoughts/concerns to the appropriate people in a constructive manner. However, non to my surprise , it all fell on deaf-ears. Your a cheap number at St Alphonsus and easily replaced. 

I have many many years of excellent patient care and experience in the health care field. However, while working for this company it actually made me want to leave the health care field for another career choice all together. However, I stayed in the health-care field and have found an employer who actually appreciates their employees. Good starting salary, decent raises, affordable health insurance for part and full-time employees, good staffing ratios etc... 

On the other hand, I could sit here and give hundreds of specific examples as to how lousy St Alphonsus Medical Center treats their staff but, I think I will stop here. In closing, I worked with some really fantastic people too. My criticisms for the most part are in regards to my experiences with hr, management, upper management, the terrible starting pay and raises, and being constantly understaffed/overworked by spreading the floors so thin its literally impossible to effectively and properly care for yourself and your patients in a safe healthy manner. I feel its purposeful and utterly disgraceful. .

A typical day at St. Al's started with all team members going over the day's schedule and deciding which person would take which patients, starting with the stress echoes. During this time I would stock the rooms in preparation for the day and upload the work list to the various US machines. After this it was off to perform cardiac sonography either on out patients or in-patients. Sometimes we started out the day in the OR performing a TEE with the assistance of the anesthesiologist. We all ate lunch together most days and discussed the day and how it was going thus far. 
     I learned about how the flow in a health care office feels and how important it is to laugh with your co-workers and how to keep the lines of communication open and to be sure to include each person equally in all activities so as to not create jealousy or strife among co-workers. All should be treated as equals and none of us know everything, but instead we are all a work in progress with constantly changing bodies and minds. When we work together to conquer the day each day will be considered a success regardless of how difficult it may be. 
     Management is an important aspect of a team. People look to a leader to make command decisions and to keep everything running smooth (ie. ordering supplies before they run out, holding meetings to inform of changes and to also give each team member a chance to voice concerns or thoughts). A team is only as strong as it's manager. The manager must stay focused and on task constantly communicating and thinking ahead of the members needs and planning schedules in order to properly execute operations and avoid any scheduling errors. Also, communication with the cardiologists is very important. When the cardiologists and echo techs get along and communicate their expectation the whole establishment runs like it should.
     The hardest part of the job is performing echocardiograms on a patient with a diffucult body habitus. People in pain, obese, with open wounds, immovable or combative or out of their minds for some reason pose a challenge. Don't get me wrong, I love a challenge, however I pride myself in getting the best images and don't appreciate interference with that! I am getting better at navigating obstacles as I gain experience and knowledge and think the challenges will keep this job interesting.
     The most enjoyable part of this job is being apart of a person's health plan and possibly helping them to go home, or to discover the root of their ills. I absolutely love people and enjoy meeting them and comforting them when I am able. I also love solving problems and being a part of a solution. Engaging in discussions with cardiologists and fellow echo techs is always tantalizing and I look forward to hearing their thoughts, ideas and equally their struggles. I enjoy learning from people and sharing my thoughts.

Overall St Alphonsus has been a decent company to work for but with Trinity health owning and squeezing the Hospital for every penny it can get it has become a very unpleasant work environment in the Laboratory. 

 Productivity measures implemented by Trinity health and executive management means very low staffing at crucial times, mainly the evening and graveyard shifts and results in employees being extremely stressed. 

In house patient testing has to compete with thousands of clinic specimens to be resulted.  

Turnover is extremly high due to high testing volumes and toxic work environment. Favoritism by Managers runs rampant.    

Currently the Laboratory does a lot of out of state hiring so beware what you are getting yourself into if you are looking from out of state.  This floods the Boise market with Technologists and as Boise has 2 main employers for Medical Technologists.  This can be quite a headache unless you want to move back out of state.  The Directors at these 2 Hospital labs are friends and they do not cross hire for the most part.  This leads to low to no raises and low pay for a Medical Technologist.  

Hardest part of the job includes dealing with Lead Hematology techs who launch into tirades at a moments notice and use foul language in a professional environment.

Overall rating for laboratory environment is poor.

On boarding takes months and months so don't expect to be hired on quickly. Patient care is usually at the bottom of the list, but this is of no fault of the staff and more a direct result of low staffing. Watch what you say around the staff, they're very sensitive. The company offers low pay, extra hours, minimum staffing all while cramming their corporate "slogans" of "We love you, this is the best place ever, be better be better be better". They just initiated a new program called "ICARE" which they have all told us is about making patient care better... I guess in a sense it is. The part they didn't mention is that they only want patient care to get better so they can get better ratings which in turn allows the company to earn more money. No room for advancement in some departments. Raises are about .10-.20 cents a year for us peasants on the bottom. Benefits are bad and expensive which is weird considering you have to use all of their facilities and it should cost them a lot less. It's amazing that more people don't die here from our care considering the ball is dropped almost daily because policies slip through the floor all the time, most people have no idea what to do "if" and when you ask what to do, you usually end up with 74 different people in a meeting making their opinions of the matter. It's a nut house! Stay away from here as an employee and as a patient if you can!

A typical day at work would depend on what shift I would be working because I was part of a IV team that consisted of 4 people and we would all switch shifts weekly to make things fair. Usually no matter what shift you were working you would always make sure all stat IV orders are filled, or make them if needed. Once all orders are completed I would beging working on my window fill which consisted of making all regular scheduled IVs for all inpatients with active orders. When that was completed I was responsible for batching medications frequently through out the hospital including the neonatal unit. I was also responsible for restocking the IV room and every other day you were required to take down all equiptment and completely clean down the IV room. I learned alot from this experience because when I was hired I was just a prn hospital technician but advanced quickly due to my willingness to learn new things. My co-workers were great we had a good bond and were willing to step in and help one another when needed. The hardest part of my job was depending on the amount of people admitted in the hospital your work load can be extremely heavy. The most enjoyable part of the job was being in the clean room and focusing on getting my work done with little to no interruptions.

The job itself and the work with patients was gratifying, the pay is average/acceptable and the benefits are pretty good. Unfortunately that wasn't enough to overcome the rigid management enforcing often nonsensical policies that left the staff at our clinic scratching their heads and frustrated. Managment creates a "we're the hammer and you're the nail" kind of environment leading to a punishment first demeanor and are not receptive to feedback. Plus, rules are not instituted evenly, the colleagues who have good relationships with the management do more or less what they want with impunity and they definitely play favorites.  When the hospital recognizes people are frustrated they try to placate you with cheap, hospital labeled trinkets and just enough to keep you there raises.

Most co-workers were great as they genuinely cared about the work, but you have to get used to meeting new people because the turnover is really high, I believe due to the reasons listed above. If you're a rule following robot, this may be the place for you. If you have the ability to think critically and desire logical policies in response to challenges in the work environment, it may not be.

A typical day at work may be spent being frustrated as we are all undertrained or not trained at all. Miscommunication is an everyday experience. I have worked for many years as a scheduler and with multiple providers but when given no training and when not able to meet and know what these professionals do, very hard to schedule or do the job functions. If you are a float they will schedule you for 12 hour shifts and not give a lunch break. The most enjoyable part of this job is going home. They offer benefits that are only usable at Saint Alphonsus and they don’t give bonuses. They also don’t offer holiday parties and if you want one, you must fundraise the parties from YOUR own pocket book. Steer clear if you want a good workplace, or research the office you are working in. Apparently that matters a lot because management is different in every office. Also no sick days are given and PTO is used for holidays (no extra is given you must work for holiday PTO). They have a point system too, so don’t let yourself or your children fall ill too often.

As a non profit facility, Saint Alphonsus offers the employees a huge array of devices within their department to help make working there much more convenient. Which would be fantastic, if they were in working order most of the time.

They have a large enough budget to spend excessively, yet underpay their staff and continue to add on additional expectations as senior leadership pressured the department into performing beyond their means.

As a former enployee with 6+ years of certified experience, I was shocked to learn that new hires were making as much as myself. I was threatened with my job when I brought this up to my manager.

Working with other departments was a struggle at best. Their detachment from the work day is amazing. Pulling strings to a facility they have never actually used. The experience leaves a lot to be desired.

Being understaffed means you have a job for as long as you can stand being overworked, or answer to a clueless management team.

The great employees I have worked with have since found other things to do with their time, all driven out by the same problems.

Typical big business.

Horrible place to work, on boarding process is a joke. Send you an email with links that most of the time don’t open and modules that won’t play on your computer. It’s all remote good luck speaking with someone, u have to figure everything out on your own. I had to scramble to get paid after a week of working there finding how to set up my direct deposit management doesn’t care. On first day of work was expected to start with no explanation of protocols, training, training on equipment, any idea of the layout of the hospital.  They definitely have patient care in mind. I was giving an N95 mask on the first day and told to hold on to it like it was gold. Your expected to keep reusing the same N95 mask while taking care of positive COVID patients until i guess the rubber bands break. Put on weekend call after 2 weeks, after 3 weeks I let them know this place was completely unprofessional and I wasn’t going to continue working there. They of course refused to pay 12k relocation assistance, not their problem u relocated across the country and spent thousands on moving and a year lease on a ridiculously over priced one bedroom apt. Wish someone would have warned me before I wasted my time and money coming here. Beware this is a S@#t Show 

Top Job Titles	Average Salary
Registered nurse 3 salaries reported	$37.33 per hour
Physical therapist 1 salary reported	$45.00 per hour
Personal trainer 36 salaries reported	$30.54 per hour
Nursing assistant 3 salaries reported	$19.40 per hour
Patient services representative 1 salary reported	$45,790 per year

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