registered nurse

nurse technician

receiving clerk

nursing assistant

temperature screener

Saint Francis Health System

I lived and breathed SFH and was a real yes woman/rah rah type employee who was always there, always being a great cheerleader for the hospital, volunteer, very loyal, and happy it helped raise my family. I THOUGHT I would retire from there. I "retired" alright...they forced me out is what they did. I was told that I was being placed in a certain position to cool down two other employees that didn't get alone, even though they had worked together over 20 years. The second day in the position, the Lead person took me aside and told me that I was put in this position because they were getting rid of me and that is how they did it...was to give their unwanted employees to this particular Lead because she would make any employee want to quit. I was insulted in a very big way...I was shocked. I confronted my supervisor and was called a liar...she didnt try to encourage me that it was all wrong and that was not going to happen...no, she just told me that I was lying. I worked there longer than anyone else in that department and I really feel they were intimidated for some reason.

How does a loyal, solid employee with 25 years of golden reviews all the sudden be turned out and called a liar. How does that type of employee all the sudden become a loser employee in the matter of a few months? I will never understand how this hospital system let this happen. I reported this but to no avail...

I value my time spent there...some of the best working years but it is no longer the same place that it was. A lot has changed for the bad in the last 2 years there. I hope that the hospital outlives this "management" team that is dragging the hospital down and driving away what were once loyal, happy, and great employees.

Saint Francis' main hospital was a wonderful place to work. It was a very well oiled machine. Just about everyone I came in contact with was respectful to one another as far as staff. The patient companion position wasn't a stressful job physically because most of the time you literally sat with your assigned patient in support of the nurse techs, nurses, and doctors. It was also, for the most part, a comfort for the patient's loved ones that someone was in the room 24 hours a day, if needed. The literal sitting was sometimes was not good personally.  You could get up when someone was able to let you get up for a restroom break or if an 8 hour shift was worked and then you'd get a half hour lunch/break. A "floating", fellow patient companion would provide breaks or, in a pinch, a nurse tech, if our department was short staffed.
Initially, starting in spring of 2018, working ECB (as needed) all that was required was to schedule 32 hours in a 4 week period- 16 of those hours were required on the weekend. It worked out very well to fit around life and a full time job that I already had. At the beginning of 2021 that all changed. Even ECB staff had to pick a set schedule and totally adhere to it, which is fine, plus one of the best time frames was taken off the table for it to be a permanent schedule. Plus, it was required to put in a months notice if you need to be off on your regular scheduled shift where as before two weeks was the norm. It got to where I wasn't able to move things (other obligations) around as freely as before, so I resigned in late summer of 2021, otherwise I'd still be there.

Where do I begin?  Well, this used to be a great place to work and then the culture changed about 5 years ago and it no longer was a family like atmosphere and became a pretty bad place to be in IT at.  

The executive leadership team could care less about IT and any of its needs (and yes, I know it's a hospital and patient care comes first) and they are/were very reluctant for change and to bring the IT world up to the 20th century let alone the 21st.  They cared more about planting trees and painting walls over how bad the morale was at the place. 

Senior Leadership in IT was horrible as well.  There was little to no communication if you were out side the world of Epic which is what drove that department. Previous VPs and directors held department meetings and even fun events outside of work.  

There were several bad director and management hires as well as promotions within the tech support teams that it became a severely toxic environment for the various teams which forced nearly 20 people within one group alone to either quit, get fired, or change jobs.  You would think a team losing 20 people in less than a year would be a red flag for upper management however, nothing was done. 

It seemed the culture of the time was to run as lean as possible with staff and make them do multiple jobs with barely any raises or bonuses or incentive.  There is also no career path or much advancement in IT.


While there are good things about Saint Francis, there are more bad. The management is terrible in my department. They are very quick to point fingers, especially when you are sick. If you take FMLA, you are screwed. You have to take your PTO and then go without pay once your PTO is gone. When a holiday comes around and your department is closed you are forced to take that day as PTO if it is your normally scheduled work day. So if you wouldve had 10 days of PTO, you may only get 6 of those days to use as you please. 

The communication between management, employee health, and human resources are laughable. Everyone knows everyone so they do each other favors. It's really disgusting. 

The pay is a plus, you also get 3% raises every year and most of the time a bonus of $400 around fair time if you work 40 hours a week. But if you use FMLA or clock out early, you get the same bonus as ECB or part time employees. 

I dread going to my job and I complain more than I brag about it. The only thing keeping me at my job is the pay. 

Oh, and Saint Francis doesnt allow you to take loans from your 401k! So unless you're homeless or dying, Saint Francis doesnt care. 

I could write a novel about this company. But find a company that actually cares about their employees and doesnt write them up every time they call in sick. They'd rather you come to work sick, risking getting their patients sick, than call in and be short staffed.

Unless you're medical staff, Epic staff, or SAP staff, don't expect much when it comes to work culture. You'll rarely get a hello or good morning/afternoon/evening etc, when seeing other employees. Many employees seem unhappy and are only working here because it's a job. Says a lot about a place when you have to use PTO for holidays.

IT executive management is terrible. They couldn't care less about employee 
satisfaction or resources. Good luck with opportunities for job advancement. They keep the same old people here for years, with the same old mentality. This shows trickles down to their subordinates as well. People are burned out, overworked, and unmotivated. People are afraid to say anything because they may be terminated.

The culture is not innovative. This place is for people who do not like change. The mentality is "We've done this for x amount of years, so why change?" Good luck getting your new and exciting idea approved by management. This place is very slow to change when it comes to technology. This is evident in the fact that the network, computers, and other technologies are put together with duct tape. 

Project planning is absolutely horrid. This a shoot first and ask questions later environment. ITIL? Yeah right. They'll look at you crazy for even mentioning it. The business doesn't like to invest into new technology unless there is a direct ROI from it. Nevermind the technology that supports it. Lots of old and outdated software and hardware. You have been warned.

The base salary offered combined with their shift differential is incredibly poor and way underpaid. (About 20% lower than the average currently reported in Tulsa), and on the lowest end range, if not lower, than the reported salary range. They do not reimburse your scrubs, and on top of that, they make you pay to embroider their name on them. PTO is rarely approved because they're so understaffed, and turn over rate is high. Management isn't helpful when you have questions since the supervisors are also new. None of their equipment is synchronized across the board, meaning you'll have to learn a million passwords, and struggle learning how to use each system. Training is done during first shift, regardless of the shift applied for, and they commonly forgot to inform new hires of this prior, and sometimes would or would not work with employees on this. I personally overheard the hiring manger say awful things about other employees in earshot. The on-call was awful and so was the on-call rate. Sometimes they would schedule people 5x a month, and you could expect to be called at least once or twice a month. On portables, they assign 1 person to half the hospital during second shift often, if not assign you to more when someone calls in. If you call for assistance, you may or may not receive it since, again, they are short staffed. Do not expect a healthy work life balance with this job. There is so much more I could say, but this is getting long enough.

I have to be honest. This was the worst job I have ever had in my life. Expectations were high, and resources were low. Turnover is so high, most RN's are just out of nursing school and soon training the next batch. I did not know one floor RN with >10 years' experience; this was a very high acuity floor. Supplies were not available to provide basic patient safety standards. Many shifts did not have a secretary, charge nurse, or patient care tech to help. When bed alarms did go off, no one was available to address them. Employee safety was nonexistent; it was expected of you to ambulate an unstable overweight patient by yourself. Priorities were fall bracelets, welcome packets, making sure the hallways sparkled, filling out whiteboards, checking boxes, and anything else that would further the unit's image. Superficially patients were important, but in reality, the unit's appearance to hospital leadership was top of the list. I will truthfully say that no amount of money in the world would ever get me to work for that unit again. This review is unit-specific. I'm sure not all units are bad, it's an excellent hospital, and management does try. However, unless you work well in chaos, I would ask others how they feel about their experience with Saint Francis. Tulsa has other hospitals; check them out as well. Bigger is not always better. 

When I began working for Saint Francis Health System, it was a good job to have and great entry level experience. Over time the management fostered a toxic work environment by setting employees up for failure and looking for any reason to dwarf advancement and write employees up. As well, management continually changes employee expectation and demands. Turnover is very high in this department.

There is hardly any communication with upper management and any effort you put forth will be mostly overlooked by everyone other than a select pool of coworkers and patients. You are a cog in a machine that can easily be replaced. This will look great on your resume, but do not expect to get a letter of recommendation from your boss. 

With that said, the majority of patients are kind and courteous. Most of the nursing staff are amazing people and great coworkers. There are many staff who will report you for insignificant reasons and bear false witness against you: be cautious.

Saint Francis Health System is very much about patients, but very stringent toward employees. There are no protected sick days and they will use up your PTO if you do become ill. Enjoy using your vacation time because you are ill. This is a difficult job and management continues to ensure that staff have no down time or rest during a typical 8 hour shift of pushing, pulling and walking.

This company has a very high turnover rate. Not just with nurses, I mean everywhere! The nurses are extremely rude, just because they are having a bad day or one of their patients or patients family members are giving them a rough time they tend to take it out on other people and that's not ok. This hospital caters to the needs of the nurses and doctors, they fail to realize that EVERYONE is a part of Patient care. Hospitals don't run on just nurses and doctors. The nurse techs are the same way, they don't see/ hear the nurses giving anyone respect so they follow along with it. The compensation is ok. If your full time you get paid time off and extended sick leave. You don't get holiday pay which really sucks. Of course there's medical, dental and now vision coverage. But they honestly suck. Health insurance doesn't even cover half the cost of my prescriptions. You get a 3% raise every year. You also get a $500-$250 bonus and a $15 reasors gift card during thanksgiving time. If you need to take a day off you have to request it 30days in advance. If you get sick or have an emergency and can't make it to work, good luck trying to find someone to cover for you. That's one of the biggest problems at that hospital. Even the ECB (emergency call back) people won't come in and cover. The nurses get and additional incentive such as $5-$10 an hour extra if they stay or come in on a day off. However they don't do that for anyone else.

The acute care setting department and managers are the best. They will work well with your unscheduled PTO and PTO well. They will try their best to make the off day schedules work well, then the other therapist also are going to help you out if they can. Work load is a little tough depending on what area you are assigned. Saint Francis covers CEUs for free and the supervisor will make sure all the therapists in the department will achieve the required hours. The only con that I can really think in working in Saint Francis is the mediocre salary. It seems that it might be the lowest paying hospital when in comes to PTs and PTAs. Do your research if you must. It is difficult to negotiate your salary because the way they hire is that the management will interview you but they do not have any say on the salary negotiation. They will redirect you to a person in HR that handles the salary. And the HR person is not familiar with physical therapy skills, specializations, and certifications thus negotiation of therapy achievements does not impress the person. The only thing that matters probably is years of working in the field. Otherwise benefits will be good and the team is amazing so think about your next step carefully.

Top Job Titles	Average Salary
Registered nurse 3 salaries reported	$39.00 per hour
Nurse technician 5 salaries reported	$17.80 per hour
Receiving clerk 32 salaries reported	$26.00 per hour
Nursing assistant 3 salaries reported	$15.00 per hour
Temperature screener 10 salaries reported	$21.00 per hour

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