associate

asset protection specialist

sales associate

inventory associate

store director

Saks OFF 5TH

I've been working here for about 8 months now. The atmosphere is chill as long as you know what you're doing. Since I've worked retail before it was easier to get the hang of everything fairly quickly, the only thing was getting used to the registers. 

The way they do their business is you start off as a contingent associate, which means you're neither full-time or part-time. You work various numbers of hours until they decide to promote to full-time or part-time based on hours and performance. I was promoted to part-time fairly quickly after being hired because I have open availability. 

If you are good at your job (making sales goals and opening credit cards and memberships) they will consider you for full-time or part-time, but if you just do the bare minimum or less they won't bat an eye if you ask about growing in the company. They've been dangling a full-time position at me for months.

Needless to say, if you have major bills to pay (like I do) and need to get a lot of money each week to make ends meet, this job probably won't cut it, only managers and key-holders have the full-time hours. If I had the definitive full-time position and hours I would not be complaining as much. But it's like that right now. 

I love my job and the company I work for, the customers are good and sometimes bad, my coworkers are great, I just wish I could get more hours and better pay. I barely make it each week because I have so many financial obligations.  

Management is pretty nice, they stick up for you a lot, they don't back down even if a customer tries to make a scene. The store isn't huge which helps learn sections faster and theft isn't common, everything is pretty organized and clean. My coworkers are an absolute thrill, of course there will be drama but hey - that's all part of being in retail, it's like high school without the homework, and you get paid to be there!

Point is, do your job, you'll do fine - do you job well, you'll be better.

A typical day at work would be clock in and wait for everyone else who has the same shift to meet up to give a group meeting. They will read the sales goal for the store but no one really cared because you have an individual goal. Everyone has a chart where you check your individual goals. You have 4 goals! One is sales goal (not that strict about) , Credit card goals ( Strict), More Reward card goals (Important) and Client goals (not strict).  More cards and credit cards are most important. You get some commission of credit card goals that's it. They are easy to open if you work in a tourist location. The client goals you just have to add clients in the system, if could be if they are looking for a size that is not in the store. 

You constantly are putting away go-backs and fixing the store. It's a big store and it gets really messy.

I had 5 bosses and I worked with about 4 of them a day. You don't need that much experience. They will teach you everything but I think you should research things on your own. For example, mens suiting and fine jewelry. Learn things to explain to customers because they will ask a lot of questions! 

My feet always hurt because I was constantly moving around.
They do not pay well at all and if you cut your hours you will lose certain positions or titles you once held. You need to be at certain hour requirements to keep certain positions. 

I learned so much from this job because I worked in every single department. I know most stores stay in one area but we didn't. I worked in mens, womens, jewelry , greeter, cashier and kids.

Best part of the job was:
Customers were so nice here and loved being helped! You get a pretty good discount on clothes. I had amazing co-workers and liked most of my managers. This was my favorite retail job. I worked here for four years.

Hardest part:
Closing because there is SO much to clean especially on holidays. 
Also, credit card and more cards are important. You will get raises based on how much you open.

*A typical day at work entails with being up to date with all the store events and promotions. See where you are stationed for the day. Normally I work in the shoe department as the phone operator and take the orders. At times I answer customer service phone lines and assist clients with whichever situation on hand. We have our customer service window in the office which is where customers can come by if they did not call in and we assist them face to face whether its a copy of a receipt being requested or tracking information being requested for merchandise that has already been previously purchased. Concierge is another area we cover in our main level of the department store and we offer coat check and also searching the internet for a local restaurant or a particular shop the customer may be inquiring.

* I have learned that communication is a very important key point for everything and everyone; even if its for something simple as sharing with coworkers that you are headed to the shipping department.

* Management is constantly changing in many different areas - in my department the manager which has been there before I started is a great support captain. Very fair person and helpful when I am not clear on something. I am comfortable enough to go to him without hesitation.

* My coworkers are a great team to work with. We are all very supportive of one another. We work very well together.

*Hardest part of the job is when there is an irate client that wants a problem solved instantly and we need sometime to give the best solution.

* The most enjoyable part of the job is when a customer is so pleased with the solution and or outcome they leave really happy and even greatful.

This was not my first retail job so i knew what to expect going into it. overall it was a fun and enjoyable environment 80% of the other employees were cool fun people i enjoyed being around almost everyday. there were about 5 people who were literally only there for the discount and were unpleasant to work a shift with, they all so did the absolute least amount of work they could get away with. These few individuals were also the same ones who, instead of cleaning and arranging merchandise they would be doing personal shopping. it was an unfair work load sometimes. the managers seemed out of touch with many things like assigning only 2 employees to the floor during certain days was almost an impossible task. Some managers should have been reported to HR for the things they said to some employees. one manager in particular said some round about racist comments a few times.
Aslo about half of the customers were pleasant and nice but there was always the occasional super entitled and rude person. people would think they could cut in line just because you had brought them clothes in the fitting rooms earlier. Some customers preferred only being helped by associates who had pale fair skin.

As far as warehouse work tends to go, the goods (clothes, shoes, etc) handled are easy to manage without overburdened physical stress. Most coworkers are friendly and work hard. The pay is definitely decent. Four ten-hour work shifts are nice. 
The rest of the company from management onsite to the corporate support of employees is, sadly, what ruins the experience. The benefits are lousy. The healthcare premiums are high. Their PTO accrual rates are weak considering they expect your PTO to cover vacation, sickness, emergencies. Considering you have to use ten hours for one shift off, it takes almost six weeks to earn that day back. And if you need to use it unexpectedly, you get attendance points assessed. 
The leads and management are really not good. How they decide who to promote is beyond me because there’s very little leadership in any of them. There is very little guidance or career support. The managers hardly even show their faces on the work floor so they don’t seek out stronger workers for advancement. It’s more whose favor you’re in. 
No bonuses, no incentive to excel. Workers who are subpar earn the same pay as those who work above performance expectations. It’s disappointing because I thought I would love working in a fashion centered environment but this place misses the mark big time. 

What is the best part of working at the company?
My experience with Saks Off 5th was contractual. The company’s work environment is organized and the staff is highly professional with outstanding service levels. There was great communication and clarity throughout the stages of our project. Guidelines were provided for time management. Project managers were accountable and departments had constructive feedback and updates.

What is the most stressful part about working at the company?
Robust content production volume with fast turnaround and high expectations.

What is the work environment and culture like at the company?
Modern and clean facilities. Positive and respectful ambience. Prolific and pleasant communication between hierarchy levels. 

What is a typical day like for you at the company?
The project updates were sent weekly and followed up by meetings with relevant teams for problem solving and future stages preparation. When the migration and closure of the existing studio at Midtown Manhattan was achieved and the process of building the new studio at the Brooksfied Place was initiated, the company’s production and project management completed the project.

What is the best part of working at the company?
Worst company to work for. They don’t care about their employees and the only benefit that they were offering 30% discount at first then they changed it to 25% discount. And that’s the only benefit they were offering employees. Now if you are not full time or part time employee you get no discount at all. They have only two full time position and a few part time positions. The rest of the employees that they hire are called short hour employees. So the short hour employees get no benefit at all. The perks of working at retail companies are the discounts they offer. Plus they want you to be available at every shift that they need you. But they put you on the schedule and then they call you an hour before your shift and say we don’t need you to come in because the company is cutting down on employee hours. I’m so done with them. I would not recommend this company. 

What is the most stressful part about working at the company?
Management 

What is the work environment and culture like at the company?
There’s no company culture. 

What is a typical day like for you at the company?
When there’s no proper management and the company wants to save money for the shareholders and not hire the right people to perform well, it’s very stressful.

I've worked for Saks Off 5th since March of 2018, starting at the Scottsdale store in Scottsdale Arizona. The staff and management there were wonderful, and they allowed me to create my own schedule around my full-time college courses. 

In July of 2018 I relocated to Chicago, IL and started working at the State Street store in August of 2018. Immediately I realized they did things differently at this store, and the job security was much worse than the Scottsdale store I had just came from. The managers there are wonderful and personable, and I have never had a problem with any of the employees there. But, getting over 20 hours a week is a struggle, and they did not like working with my school schedule as much as my previous store did. There are many weeks I only worked 3 days (my schedule allows for 5 days a week), and for the past month I have been getting calls telling me last minute that I do not need to come in, or not getting any hours at all. 

I would not recommend working at the State location I am at now, but Saks Off 5th in general has been good to me, and I am sad to say that I am looking for a more stable job because this one isn't giving me the pay or hours I need to make ends meet.

The Saks Off 5th company in Atlanta Georgia is one of the worst companies I have worked for in my years of working a job. Management does not properly train you on the registers and other department managers will throw you on the register without previous training. They will literally set you up for failure. You are trained on basic retail knowledge but be careful because they will not train you properly on the basic necessary things in a retail setting and if you are on the register and something happens, they will be quick to terminate you as if it’s your fault that you didn’t have proper training on registers. The Managers will literally save themselves to stay in a company even if they are terrible at their job. Even other Associates leave the job within the first week because of management throwing you in every department without proper training. They will push aside training their associates on certain things. Leadership does not communicate well and theres no work culture. Off 5th in Atlanta Georgia is not the place to work for, especially in an at will state.

A typical day involves setting up advertisements for store sales, checking price tags for correct pricing and giving customer service. The environment is fast paced with large space to work within the store. The management is good, as they give every employee a chance to succeed. When I started for Saks, I was part of a group that started there. The store has a friendly atmosphere where the established employees welcomed in the new with respect. The most difficult part of the job are the tedious assignments, such as you and your team walk throughout the store doing price checks or making sure all the merchandise are on the correct racks. That part of the job is not exciting, but necessary for a smooth running store. The most enjoyable part of the job is helping customers. It is a good way to establish a good clientele that keeps on coming back to your store. Overall, Saks Fifth Avenue off Fifth inside the Grapevine Mills Mall is a good company to work for.

Top Job Titles	Average Salary
Associate 223 salaries reported	$16.67 per hour
Asset protection specialist 3 salaries reported	$20.00 per hour
Sales associate 6 salaries reported	$17.98 per hour
Inventory associate 1 salary reported	$20.15 per hour
Store director 33 salaries reported	$76,995 per year

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