pastry cook

host/hostess

server assistant

server

bartender

Salamander Collection

Salamander Hotels and Resorts is a fairly new hotel organization.  At this time they have Four (4) hotels in their portfolio.  Two of the properties are managed and they opted out of the National Account Sales Program for 2015, thus eliminating my position.

My days were spent prospecting, entertaining, and doing direct sales to prospective clients for the Virginia or Florida resorts.  My career began in sales and it was rewarding to have more customer contact than I had experiences as DOSM at my previous position at the Willard InterContinental.  I learned how to take a casual conversation to a prospective lead to the contracting phase and how much organization and persistence plays in one's success.  

I worked as a team with the existing on-property sales managers to create a cohesive selling strategy for the Mid Atlantic market.  The most difficult aspect of the job was overcoming the "rate" objection from clients.  

I enjoyed representing a new product and establishing local exposure to this new hotel company.

The managers at Salamander are an absolute joke. They get paid three times as much as their employees and do ZERO work. All they care about is themselves and heaven forbid you need anything from them. If you are not one of the favorites of managers, HR, or higher, then you will not thrive there. They only promote their friends, not the people that are actually good at the job. The jobs are extremely underpaid for the work that is demanded, and there is no room for a work-life balance here because "the resort comes first". Honestly the worst place to work for!! On top of all that, the guests are possibly even worse than the management. They are entitled and rude, and Salamander lets them act like that, and never stick up for the employee. I have never seen a place that make themselves look so good from the outside but hide so much toxicity on the inside! They broadcast free lunches, but it is just leftovers from the fridge that has had mold found in it and has given employees food poisoning before, so it really isn't a pro. AVOID WORKING HERE!

Work-life balance
Work-life balance at Salamander Hotels & Resorts  No supervision to end your shift in a timely manner.

Pay & benefits
My pay and benefits at Salamander Hotels Resort was pretty standard for this type of work.

Job security and advancement
In terms of job security at Salamander Hotels & Resorts, I think new management, new staff. No job security at all.

Management
In general, managers at Salamander Hotels & Resorts Management is like anywhere else, hit or miss. Saw the GM drinking mimosa out of a kid's cup during one Sunday brunch. Leading by example?

Culture
Collaboration with my colleagues at Salamander Hotels & Resorts is didn't really exist. Favoritism from the managers trumped everything else.

Overall
My experience working at Salamander Hotels & Resorts There's a big divide between ages of employees and especially gender. Quite the boy's club.

I learned a lot about hotel and resorts and how they operate differently from traditional restaurants. Great money when season was on. I had to get used to not taking tips home daily. Most restaurants youre able to take your tips home but with salamander you received it every 2 weeks. Management was very nice and understanding. Flexible with schedules and time off. The clientele was great and co-workers were for the most part team players. During my time working here I was able to increase my knowledge with wine and alcohol. Great opportunity for growth and moving up in the restaurant.

I have been in the culinary and pastry field for a little over 6 years, and this is by far the worst place I've ever worked. The departments were constantly losing staff because of burnout and better pay elsewhere, the executive pastry chef was talented but incredibly condescending , made very inappropriate remarks toward employees, and was absolutely not management material. The kitchens are filthy and there have been multiple incidents of rodents. The environment is incredibly stressful and seriously lacking communication and proper training. Save yourself a ton of anxiety and frustration and do not work here.

Upper management acts as if they are gods....Then when their bosses from d.C. Show up they are running around like fools trying to impress them by putting  a no holds barred show on while our paying guests suffer. H.R. Is very pro management so you have no where to go when there is a problem. You make money when it s busy and when its not your on your own. Safety is not a core value so no one cares. There is no budget for up keep and equipment so when things get brken they are never replaced. If you have respect for yourself and the work you do stay away from salamander.......Its the biggest joke in the hotel business!!!!!!

Salamander managed two high end properties, in the Dominican Republic. They developed strategies and plans, which identified local market opportunities, transitioning from existing all-inclusive couples only model at Sanctuary to a group and family resort, EP market. Executed the start-up of the first condo hotel operation in Cap Cana; Fishing Lodge, positioning the brand Grand Resorts at Cap Cana in the market. Overall a good company to work for and a great management team.

It’s not a bad place to work. Not the best place I’ve ever worked. We had a really great team in my department. The management in my department changed several times over the few years that I work there. Sometimes it was hard to adjust. The last management team in my department sucks. If the management team changes again, I would love to go back and work there. Great benefits, and a  beautiful place to work. 

Everyday is a new challenge. It was a little difficult with the agents since I was in charge of the Social Committee and not many people wanted to participate but they complained we never did anything fun. Other than that pretty easy job description, make the guests and employees happy. Worked as hard as I can, anytime there was a side project to do I would be the first to jump on it and get it done.

Started off on 2nd shift was having family problems so I moved to 3rd shift. Now I am trying to get back to having a normal life after months on 3rd shift and discussed with mgt what I needed far as hours went. However, I am now getting ready to go back and was informed that I am getting put on the shift that I cannot work and losing my seniority. I am not happy.

Top Job Titles	Average Salary
Pastry cook 6 salaries reported	$28.33 per hour
Host/hostess 5 salaries reported	$18.80 per hour
Server assistant 3 salaries reported	$20.30 per hour
Server 7 salaries reported	$18.00 per hour
Bartender 9 salaries reported	$20.78 per hour

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