beauty advisor

store manager

inside sales

sales associate

assistant store manager

Sally Beauty

Cons
Armed and unarmed robberies............
Low pay - almost make minimum wage. Sally's products are things that you sell but that you can't afford to buy, so you have to wait to earn points or get them for free as Sally's gifts.
You pay taxes on "free" gifts.
No health insurance - What benefits??? Sally's offers associates health insurance but almost all of the girls at several of the stores I was transferred to (except one girl) said that they were too poor to afford health insurance.
Low pay - despite getting Sally's Reward points to buy Sally's online products you really can't afford to buy life's basics...like food, water, shelter, health insurance, or transportation to Sally's...which for women..that's just too poor.
No overtime pay. No paid lunch break.

Rotating schedule. - It's difficult or impossible to work a second job or attend school because the schedule changes every week.



Transfers - to stores that had theft - you can get transferred to stores that were recently robbed even if they are far away, because staff at the robbed stores usually quit less than a week after the crime occurs, making the store short of staff and down in sales. if a store needs employees, it borrows employees from other stores (your store) and the manager selects who must go and it is Mandatory.

Post Traumatic Stress - some of the girls seemed to have some symptoms of post traumatic stress after getting robbed on the job.

High Turnover - i saw high employee turnover or a revolving door. you could work completely alone on a regular basis , and customers express their concern or worry for your safety. the manager can often schedule it this way to maximize profit and due to being short of staff... so typically no bathroom break for 4 hours or more until someone comes in to work their shift and relieve you.

Possible r***  - my first month of observing the work practices at Sally's (such as constantly leaving us to work at the store alone) made me constantly recall the famous actress Gabrielle Union's story of getting r**** when working as a teen at a shoe store in California (most likely at a Payless Shoe Store). She was not even alone, but was working with a friend...so after several WEEKS went by of working at Sally's, and noticing how dangerous the store's practices of abandoning their "valued" employees due to being "short of staff" ..I changed my appearance and decided to stop dressing up, stop wearing make up, and almost always wore my hair pulled back into a bun (like as if I were in the military). So girls, be careful... Surprisingly, even though I never wore makeup and wore the same clothes over and over, dressed down, and wore my hair back to not draw attention when on the job at Sally's, a lot of guys (even creepy ones) would still flirt and ask me for my personal information...you never know who has got their eyes on you - male or female - and you only make about minimum wage ("peanuts"), so again be careful!

Small raises or none at all - raises are only about .35 or .50 cents after 6 months of work...or you get no raise at all.

Little to no growth opportunities - You might never become an Assistant Manager - even though you were supposed to be trained to be one - why? Invisible ceiling - sales quota must be met and it seemed like our store's employees never met quota even though most of our shelves were bare because so much product was sold (the shelves sell out or become bare especially during the holidays)...ironically, getting a raise usually depends on whether or not this quota was ever "met". and i would think that there is more profit in paying you less, yet making you work more to reach that invisible ceiling.

The manager gets paid in part for your labor $$$ - you might do almost Everything a Manager, or Assistant Manager is supposed to do yet not get paid what they are paid and forever remain just a sales associate earning just a sales associate's low wage without the ability to work a second job. However, you are technically doing the manager's job and your job too (ie, being alone for a third or half of the day while the manager is on vacation, at home, working at another store, or at a meeting - and some managers refuse to answer their phone if they are away and you need them).

Managers work longer hours than Sales Associates, but they usually have safer work conditions (work with one or two associates under them), do less work in the back of the store ( typically, I saw my manager sit at a desk or just face products safely in the back of the store and talk to customers and tell associates to do all the other work throughout the store that did not involve facing such as (cashiering, cleaning, stocking shelves, doing price changes on nail polishes and other clearanced items, calm angry customers or a gang of roudy teens, reconciling drawers/accounting, security, advising, researching, fielding calls, visual merchandising, receiving mail deliveries and distributing mail, assisting customers with carrying their heavy bags and gallons of products, etc. etc etc ). Managers spend most of their time outside of the store or Safely in the back of the store. talking, laughing, commanding, and facing is easy and that's what my manager mostly did for her title and higher pay. But sales associates really "do it all" for a lot, lot less.

Health hazards - a lot of customers enter the store with head lice or fungus issues, and some of the products contain chemicals that can burn or damage your skin instantly (happened to me when I picked up a package that was only slightly wet but very caustic), Some of the products or packaging can cut your skin too, and you could injure your back when power lifting boxes full of gallons of product so use proper precautions when removing small or large items from boxes.

Be informed - Sales Associates may be required to scrub the filthy bathrooms or sinks depending on how often it needs to be cleaned and if a customer spills something or vomits or urinates or bleeds you are not just the sales person, accountant, assistant manager, back room stock handler, shelf stocker, product knowledge expert, visual merchandiser, mail person, advisor, security guard, cashier, bagger, you are the cleaner too!

Additional loss of pay - you use your own car to make trips for the company's business yet you do not always get mileage reimbursement...it depends on how far you have to travel...so don't get into a car accident during your shift and make sure that you are insured $$$$.

If you don't really need the money because you live with your parents or have a boyfriend, girlfriend, or spouse who you depend on for your money or survival just make sure that you work only part-time and come to work dressed down, carrying disposable gloves in your pocket (like a nurse or doctor would), and wearing a bullet proof vest!

Again, there was really high turnover, under staffing , less security, and long lines of customers due to being short of staff at Sally's. Pros
Best as a part-time job for someone who is a hairstylist or in cosmetology school since you still get the free gifts and employee discount.
You make slightly above minimum wage.
sally's helps to pay for some of the cost of schooling.
employee discount.
Free gifts almost every month.
Paid training.
Offers Assistant Manager Training.
Offers Full time employment to some.
You can call to take time off if sick or when there is an emergency.
Sometimes lengthens hours rather than cuts hours to maximize profits when sales are down.
Free points are earned that can be used to shop on its employee website, and or to buy sally beauty or jcpenney gift cards up to $100 every month.
Hour long breaks plus 15 minute breaks.
a Rotating work schedule but you always know your schedule a week in advance.
learn more about which products work better than others and become a product knowledge expert.
health insurance is offered, but you have to call Human Resources regularly and be proactive about getting an offer of health insurance in the mail...otherwise you might not get health insurance or you will pay more for the gov't's affordable care.
sometimes there is mileage reimbursement.
rewarding job when you help customers.

Typical day at work could vary based on the manager you’re under. I tried to make the environment fun and reduced retention rates by over 150% per year. Most managers are not like that and view everyone as disposable and replaceable. The company requires majority of the stores to have 6 associates, one of which is full time, and 1 Store Manager. This means of 120 hours in payroll (which is actually very generous considering lower volume stores only get 100 hours in payroll per week), the Store Manager requires 40 of those hours. Full time requires 35-40 of those hours and the remaining 40 hours get distributed to the other 5 associates based on performance and KPI’s. Their way of “providing more store hours for shipment” is by taking from one week to give to another. They're not actually adding to the weekly payroll. They’ll take 4-6 hours from one week, to add it to another. So, every other week your payroll is different, so you can schedule to the needs of the store and have remaining left over to schedule an extra strong person for shipment. Except then you get told they don’t want you to schedule to shipment either. They don’t provide enough payroll to even high-volume stores that aren’t making $600,000 a year to do the basic tasks and then get upset when things aren’t completed to their standard of time frame. They say they’ve done trial runs of certain new processes and had successes with them, but the trial runs aren’t just about processes. It’s about the people who are doing the trial and the store volume in which the trial takes place. They claim to take all of this into consideration, but it doesn’t seem like that when the new processes are actually implemented. They expect stores to get 100+ boxes sorted (because the warehouse doesn’t do a great job of it to make our job easier), worked and 100% completion within 2 days, but only give enough payroll for single coverage and MAYBE an overlap mid-day. One person can’t complete 50% of the boxes in one day while on single coverage, required to also sell products to customer, and meet KPI metric standards. Each customer requires their own consultation if you’re sales focused. With 10-15 customers per hour with shipment and being sales focused, they give an impossible job and expect the most. They claim to be work/life balance driven, but will call you randomly to cover other stores, or your own with 1 day notice. Some managers and District Managers are allowed to change up store schedules last minute and don’t notify anyone, even though policy states some form of notice is required. If you're sick and need to go to the doctor, even a doctor's note doesn’t excuse that absence and can be used against you for not abiding by attendance policy. If they are set on getting rid of someone, they’ll find any reason to get rid of them. Even if this means the employee is following policy but didn’t use their common sense to do it a different way, because of the “unwritten rule of standards”. Everyone lies to get ahead. Everyone covers themselves at the detriment of someone else. They tell you they appreciate your honesty, but really, they were hoping they could catch you in telling on yourself to get you in trouble, when you didn’t know any better to begin with. They claim to provide all the training necessary to teach you how to do the job, but in reality, they don’t. They expect every trainer to train the same using the training guide, “but ultimately it is just a guide” and the trainer should have the common sense to go off script and teach you everything. Training lasts 2 weeks for Store Manager. 1 week is associate, customer service, register, and color/hair training. 2nd week is focused on manger training. Then they throw you into the fire and expect you to swim and get upset at you when you don’t know how to.
This company refuses to pay their Store Managers and associates what they deserve claiming even just $1 extra is too much and could make the whole company crumble. Every higher up manager abuses their power and contradicts themselves all the time, then claim they never said anything relating to that contradiction. Everything is he said/she said, so if your state allows it, record every conversation you have with a higher up, so they can’t deny anything. Were told to train using open ended questions and not to be directly overly critical, to allow people to think for themselves and come up with their own solutions, but anyone higher than a Store Manager gets nothing, but negative feedback directed towards them, their managing skills, their hiring ability, etc. We were taught to not tell employees how amazing they are, using overly exaggerated positive affirmation because they don’t want associates to get too big for their britches and demand to start moving up because they’re not ready. Rather than coaching them to get ready. It's made pretty clear that everyone is replaceable.

I think the company has gone through a lot of changes the past several years. Many of them have been for the positive, but there’s still a lot of room for growth. One of the biggest challenges of the store I managed was the shortages in products due to things still catching up from Covid shutdowns, but we tried to make it work. I also often felt that upper management and corporate really didn’t give stores enough hours to work with. There were days where I’d have a line of like 7 customers, and some would put down their products and leave because I was working by myself and I didn’t have enough hours in my budget to have another person working with me. Even with two of us there, at times when we were both busy helping someone, it became really hard to both give the customer the help they needed AND help everyone else at the same tone. I saw that as a major downfall of the store and the company. This was a pretty high volume store. One of the highest producers in the district. But I know it could’ve performed even better with more staff. It was also very difficult to hire decent employees who only wanted $12-$13/hour, working a max of 20 hours a week, but also while having open availability to be scheduled to work evenings and weekends all the time. It’s not feasible to expect an adult person (they don’t hire under 18) can accept that hourly rate and that few of hours. They’d almost always need a second job, which made scheduling very difficult. It was just really unrealistic and the turnover seemed quite high, because of it. People either needed more hours or more money or health benefits, and since this job couldn’t give that to them, they would find another that would. The company did away with having assistant managers in most stores, which eliminated a full time employee (32+ hours) and allowed them to avoid having to provide health benefits to another employee at each store. That seemed pretty messed up to me, and it’s a HUGE part of what’s so wrong with our healthcare system in this country as a whole, but I digress.

Even with the negatives and struggles of the job, I really enjoyed my job and would’ve loved to have worked there a lot longer than I was able to. I had a cosmetology background and was very knowledgeable on the products, and I took pride in the work I did. I enjoyed helping people and being able to use that knowledge to help them. I was thanked greatly by customers for the help I provided them, some of whom would come back just to do so. I also worked really hard to get the store in better shape after it was very poorly managed for quite some time. I walked into a dumpster fire of a mess, and did my best to learn as much as I could as quickly as possible, while also trying to clean it up and correct all that was wrong. I even helped out at another store in an emergency situation, even though I was still training at my own store. I was happy with the direction things were going, and if my health hadn’t forced me to step back, I’d probably still be working there now.

Sadly, I ran into some pretty severe health issues that would not allow me to work at the pace I was or as frequently. I asked my district manager to allow me to step down to part time and work at a store closer to home, so that I could work on getting well again. But I ended up essentially being forced to resign, and I was very hurt by that. It’s a bummer because I miss my store, I loved my coworkers, and I enjoyed being at work most of the time too. But I guess at the end of the day, it’s not worth working somewhere that made it pretty obvious they didn’t want me anymore, and overall doesn’t seem to really value their store employees very much at all. I still wish the best for my former coworkers and everyone else within the company. I’d happily work there again, but with how I was treated upon my departure, I doubt it’ll ever happen. 

I came to the company beginning of 2021 and I was really excited to do so. I had a strong interest in hair care (I still do) and figured that Sally would be an excellent job for me while I'm in graduate school. I was told that schedules were flexible and I was hired pretty quickly. My coworkers were hard working and were pretty cool to work with. The manager was also friendly. The job has its fair share of perks with the 30% employee discount being the biggest one, but once I actually started the job I started to see some substantial problems. 
One: part-time employees are required to do more than our pay reflects. One of the things that we have to learn how to do is open and close the store and registers. There's nothing inherently wrong with this, however management should at least be present for this procedure. Most of the time management is not there, especially when closing the store. There are also times where employees are sent to the bank to make cash deposits on the company's behalf instead of having a company like Brinks come to the store and transport it to the banks in a more secure fashion. I was never fully conformable with this because the entire setup in insecure for both the employee and the company's assets. 
Two: Speaking of security, there is no security for us when opening and closing the store! Most stores have some kind of blinds or barrier when the store is closed so that people can't break in. This is especially essential when the store has giant windows. The Sally stores (at least in my district) have nothing but large windows at the front, and there is no kind of barrier that we can pull down when we close up shop. People can clearly see the money that we're counting at the end of the night and it would be so easy for robbers to pull a smash-and-grab on us. Again this is insecure for the employee and the cash. 
Three: Sally's scheduling system is broken. Perhaps this is a thing with retail in general, but our schedules were never consistent. This especially the case if you were hired with "open availability." Reason being that the schedule is made using an algorithm that managers have limited abilities to edit. Then the schedule has to be approved by the district manager and store manager before it is released to employees. By the time we see it, it's only the day before (or even the very morning) the next week starts.  Me, as a grad student, I can't handle the lack of structure so I had to adjust my availability. Management gave me a little bit of a mouthful saying that they wouldn't have hired me if I didn't have open availability, but it was either adjust my schedule or lose another employee at an already understaffed store. 
I could keep going with this, but then this review would be far too long. Long story short, if you went to cosmetology school, if you have a passion for beauty and cosmetics, if you are interested in or know a lot about hair color, and/or you don't mind with dealing with retail problems, then Sally is good for you. If not, steer clear from this store. 

I worked here as a Brand Associate for nearly a year and during my time here I had 3 different managers assigned to the store. The manager they assigned to the store before I quit was completely unprofessional and bullied other employees, including myself. She had written in a journal in which she left in the back table for everyone to see nasty things about her “impressions” of all the girls working at the store. She also would do no work while in the store, rather just sit in the back on her phone pretending to do “schedules” almost every single day for 12 hour shifts. She would demand every plannogram be updated but never once in the few months I worked with her did I ever see her lift a finger to do anything in the store. She made us text her pictures of us mopping the floors, doing plannograms, front facing product, and the windows outside when she was not at the store, and if we didn’t, she would send out nasty messages in the group message saying she would write us up. I contacted the Employee Concern line multiple times more specifically about the journal situation and every time they were called the brushed it off and DID NOTHING ABOUT IT because the DM wants to play favorites rather than HELPING their employees when something inappropriate is going on. The manager made me so miserable I quit on the spot and texted her (since she was on “vacation”) saying I will not be coming back. Fast forward a few weeks later; she’s leaving the store and transferring to a new one. I contacted the same line requesting to be connected with the DM so I could speak to her about returning back to the store solely because I quit because of the hostile environment and the bullying of the manager. I then receive a rather rude email saying she will not be bringing me back with the company. I responded asking what that reason may be because it would be a shame to not be able to return in the future because of this situation that occurred. WHICH, no surprise, I GOT IGNORED AGAIN. They do not care about their employees one bit. They are not flexible with their scheduling. If you request one day off they give you the hardest time about it and guilt trip you trying to get you to work it anyways. You have to close the store by yourself at night because they don’t want to pay for two employees being there which is dangerous and leads to unsafe environments depending on where your store is located at. There’s no opportunity for growth. If you want to be a manager keep applying for a manager position, DONT become an associate and then try becoming a manager because they won’t take you seriously. They are always under staffed and if your sick I was still expected to go in because the manager would not find me coverage. If you have an emergency doctors appointment, family issues, or if in general anything comes up there new policy is that you’re not allowed to switch more than 3 shifts with other employees within a three month period or you automatically get written up EVEN if you bring in a doctors note. If you’re traveling home for Christmas, they WILL NOT give it to you and basically say they will let you go or cut your hours if you don’t stay and work.

As Store manager of 4 years this has been the worst most stressful and discouraging place to work ever.Poor leadership starts with corporate.Regional Director doesn't know how to talk to people;that's customers and employees.The District Manager is low key racist and has been under investigation before regarding this matter which speaks volumes about the overall company seeing that it's swept under the rug and he's still in his position.He disrespectfully addressed me as a slave driver to ome of my associates,in front of a customer.He talks about employees to other employees as if we don't all communicate with one another and threatens you with his authority when his actions are questioned.He shows favortism amongst stores and only advances those on the favorites list.The company is always changing so when employees have questions the DM never knows anything and talks to you like your stupid with sarcasm.There are always issues with paychecks.Coupons never work so we as employees have to deal with angry customers because of corporate errors.This company only cares about their profit and not the employees even if you have a license or degree bringing forth the knowledge required to boost sales they way i did which made me a top performer in my district but no credit was ever received.The DM only seems to care when it makes him look good on paper to corporate and when he is receiving a bonus on you store making monthly quota;The managers receive bonus too but part time associates get nothing which pushes them to quit.They don't advertise and promote ethnic or multicultural hair care products with sales like they promote other hair care which also speaks volumes to the African American population whether you're a professional or just purchasing products for your at home use.I was fired for no reason on August 1,2019.I've only missed work 1 time and that's when my dad passed and the District Manager called only to ask if I had my shift covered but never sent condolences.That stood out to me and told me alot.I've never been written up for anything.inventory was at company standard,never been late,never had shortages on registers or bank deposits and only took 1 vacation the entire 4 years I was employed with this company. My associates and i were assaulted over hair extensions and the DM only concern was"did you get the hair back?" My associates witnessed for themselves the poor leadership from him and how the company does not care about us as a whole and they both quit.I am digusted with this company knowing that I devoted all my time and dedication to boost sales hold my ranking on the top preformers list as well as educate customers with the licensed knowledge in which alot of managers employed with this company do not have, only to be treated with such disrespect and no equality.If you're looking for stability,growth,a comfortable work environment and equality you won't find it here and if you know your worth you'll seek employment elsewhere because working here is not worth all that you're going to encounter especially with the pay you will receive.

Sally beauty is the worst place to work at and I will tell you why. I’ve worked here for a long time and it just keeps getting worse and worse. This company overworks you, with their stupid policies they create on purpose to PURPOSELY set you up for failure. The DM constantly harasses everyone daily on the stores tablet to get your numbers up. If a customer buys only one item, your numbers go down. If you leave the register screen on yellow for more than 5 seconds, your numbers go down as a store. And don’t even get me started on the harassment of getting people to sign up for credit cards or add ins for online orders/pickup orders. If a customer walks out without buying anything, that affects the store (CONVERSION) especially if it’s multiple bodies like a (family). Their goal is to force us to harass every customer into buying so many items so that our numbers go up. It’s not even about big sales. All they want and care about is selling as many items as possible per person so that their numbers look good on paper and the DM thrives looking like a hero when all they do is sit behind the tablet and yell at everybody ALL DAY. It’s not even a joke. Every employee fights for customers or don’t want to ring up customers with only one item. The DM expects you to know their job in case they magically happen to “walk in” and ask. Excuse me? Managers/DM always threaten to fire you for any little thing and everyone buys into it but honestly, they can’t even afford to. It’s quite pathetic. Some weird uppers in our district are constantly spying on you through the cameras, DAILY! The DM TAKES SNAPSHOTS of employees in their district who are acting out of character for example them being on their phones on the floor or talking/doing something wrong, to the stores tablet that’s connected to all the stores in the whole district to BLUNTLY embarrass and belittle the workers instead to being professional and having the manager speak to them in private. Talk about a major invasion of privacy even if they were in the wrong. Who does that?  How is this right and how is this professional? They over work you, do not hire enough people, and even if they did, no one lasts because of all of these demands. The managers all judge every customer especially for their race, and also talk about their employees because that is what they are taught. We were constantly left for 3-4+ hours alone at once because the managers don’t know how to properly create schedules. They pick favorites and are threatened by the employees who actually deliver great customer service. They bring you down daily and again, threaten to fire you. This place is such a joke and such a nightmare! And it only keeps getting worse and worse with their little rules. They do not properly train you either. Everyone working at Sally’s feels the same and everyone is constantly looking for another job. The people who stay are the ones that take it, are too young (first job) or are brainwashed. But one day, everyone will have enough. Sally beauty, do better! It’s because of us the good ones that you even have business. The customers could vouch for themselves. Glad I’m out of there.  

I thought I would love working at Sally's, and I did at first. I have a cosmetology license and making my sales goals was easy because I knew exactly how to help with complex customer needs. However, I began to realize that this was an unfair company; sometimes on the manager's part and sometimes in regards to company policy. I was hired on as part time (15-20 hrs/week). I found myself working 36-38 hours a week. My manager would work me just a few hours under full time so as to avoid having to provide employee benefits to me. In the four months that I worked there, I NEVER had a weekend off. I understand it's retail and weekends are a must, but one weekend out of the month would have been nice and doable since there were enough employees to rotate. During my last month there, the company made some policy changes that I highly disagreed with and was honestly the final straw. I would work 9 to 10 hours a day and had my lunch break cut down from one hour to thirty minutes. My manager was still allotted an hour lunch, even though she was not on her feet as much as we were. The next change that I felt was wrong and honestly unsafe was the fact that we went from closing with another employee during the week to having to close alone. I worked at a San Antonio location and thought that this rule put us at risk for robbery or harm. However, our manager said that they did not want to have to pay two people to close during the week because it was slow. Another policy that I discovered was quite unfair was their reimbursement to work at other stores. As I mentioned before, I lived in San Antonio. My first week their my manager said I was needed at another store and that I would be reimbursed for driving over there. The store they sent me to was 20 miles from my house, but only 8 miles from my home store. I was only reimbursed for 8 miles, which is very unfair. But they do it from store to store, which I was not told about. So after all this, I decided that Sally Beauty wasn't for me. I let my manager know and gave her my two weeks. I showed up during those two weeks, did what I was told, and even a little extra. One day, my manager scheduled me to open alone and gave me a lunch period when no one else was there. She gave the closer a lunch period during a time I would have been gone for the day, so we had to improvise on our own. That same day I was left a note telling me to go to the bank "if i could." Because of poor scheduling I was not able to go. My next shift my manager yelled at me and told me "I know you don't care anymore because you are leaving, but you have to do what I say." That was the last straw for me. I gave her my two weeks notice and showed up to work. I could have just quit and left her high and dry but that is unprofessional. In return I was given petty attitude. My last two days were like high school all over again. My MANAGER ignored me both days and gave me shady looks. I could not believe her unprofessionalism. I would not recommend anyone to work for Sally Beauty. I thought I would enjoy it, but this  job was such a disappointment.

I worked at sally's for almost 3 years and I can tell you ALL departments are severely understaffed!

The corporate workers are EXTREMELY unhappy and they aren't pleasant to work with. I have come across being micro-managed, harassed on a daily, expected to do other people's jobs, and I have also reported these issues to upper management to only watch the bullies get rewarded.

The only good thing about this place is that you get an hour lunch, which you will absolutely need to have a cry session in your car, and a store discount.


Here are the other CONS below:

+ Mean girl mentality- I had issues where I was being so closely monitored to the point that I would need to tell them what I was doing at all times.

+ All departments LOVE LOVE LOVE to micromanage and place blame on the black sheep employee of the department when something goes wrong.

+ Not a whole lot of training happens literally you get thrown into your position without knowing what to do.

+ If you ever experience harassment and report it the harassers are automatically rewarded (thanks to education and show director for “protecting” your co-workers who were open and honest with you to only do nothing in return)

+ Directors & VP’s have NO idea what we normal people do and it’s frustrating how we have to constantly repeat what our duties are. Also, have NO idea how systems work.

+ Company is constantly doing layoffs and recently laid off a lot of people after FURLOUGHING them for 3 months and promising to bring them back. So far they have had 3 big layoffs within the corporation.

+ With the layoffs comes more and more work for one person - everyone in the corporate office is extremely overworked but expected to do it all with a smile on their face.

+ With the strenuous workload, you receive DONT even bother to ask for a raise because if you do you literally get punished.

+ If you do get a raise - it’s literally cents but they'll say they're giving you a ”3%” raise and it's cents! Also it's not just me I've had plenty of other coworkers tell me they got a 15 cent raise. Such a joke!

+ Also during my employment (3 years) in the winter the heater smells like sewage and I’m pretty sure that’s not healthy to breathe in and the building is infested with cockroaches.

As you can tell this place is extremely toxic - I have had extreme amounts of anxiety and as someone who worked 3 years with the company I can say that this job is not worth it. They are “evolving” as they put it but can only evolve by laying people off and overworking UNDERPAID employees. The CEO has no idea what he’s talking about most of the time and is very uninvolved like most higher-ups.

If you’re even considering working here please avoid it like you would the plague or better yet avoid it like it were the coronavirus!

I have worked at two store locations in the 2 years I've been with the company and my co-workers in both locations are wonderful and the store managers and assistant managers are easy to work with. I love the beauty industry so the job is (or was) perfect at first. But the company as a whole has MAJOR flaws. The biggest being in the IT department. For months the  (point-of-sale registers) have been malfunctioning an intolerable amount and the billion dollar company is too cheap to fix the issue. Software is from the 90s and in this day and age, the computers should be automatic and not require employees to memorize 100+ coupon codes for every sale that change every month. 65% of the time the codes don't even work and we are stuck manually adjusting transactions and going back and fixing messed up transactions. The registers freeze up super bad on a daily basis. It often can take 5 min for a sale of less than 10 items. NO EXAGGERATION THAT IS HOW SLOW THESE COMPUTERS ARE. There is no sign of future change. If they were to fix that it would be a much more enjoyable job. There is also barely any room for advancement. Basically you would have to be the managers favorite and get promoted to assistant manager and wait years and years for the store manager to retired and take over for her. Then MAYBE become selected to move up to district manager. Not impossible but pretty freaking hard. Also the company is realigning and making big changes. One of them was firing a large number of district and territory managers who have worked their way up from the bottom (which like I said was hard to begin with) out of the blue without any notice. It was quite sad and wrong. The pay is almost disrespectful. I've been with the company for 2 years and basically have not had a single raise, despite having good reviews. I started off at a quarter above min wage and although my pay has gone up, so has min wage so I still only make a quarter above min wage. Which is what a new employee could make. I believe others who have been hired after me have started off with more than what I make. The only reason why I stay is because I will start my real career in about 7 months and I'd rather stay where I'm comfortable and I like my coworkers and I have a lot of built up vacation time and we get a lot of free products and a good discount. And they work with my schedule which is helpful because I have a 1 year old at home.

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