student employee

adjunct faculty

faculty

nursing instructor

student coordinator

Salt Lake Community College

The College Bookstore was undeniably my favorite job. The workload changed, depending on the time of year. A typical day during rush period (beginning of each semester) would consist of standing at a cash register, helping customers purchase textbooks and supplies. People would come in a steady stream, lines winding all throughout the store. However, it was a fast-paced environment, and with extra help during the busy season, customers were pleased to find themselves at the front of the line within twenty minutes or less. During the slow season, there would hardly be a soul in the store, and time would often drag, but with good relationships between coworkers, and between departments, we found plenty to do to pass the time.

This was where I learned the most about customer service. We had a seminar about "lengthening the fuse," or doing things to prevent an angry explosion with customers. Active listening, understanding tone, and offering a solution are the main steps I remember.

Management was excellent while I worked there. I had a great relationship with my manager, and with the other managers. They worked hard to make sure we knew they appreciated our efforts.

I could write a novel on my experiences with my co-workers. They were mostly good. Every once in a while, there's that one person you just butt heads with, but I made friends I still have today while working at the Bookstore. During rush season, the main focus was, of course, on our customers, but when things slowed down, we were free to socialize, as long as we stayed near the registers. We would never misbehave, but we would talk and laugh and swap stories and discuss shared interests for hours.

Undoubtedly, the hardest part was working with returns. The returns policy is more or less set in stone, and when people pass the designated return date, it's not fun to tell them. There have been items thrown, curse words spat, and even some mild to moderate threats issued. But, of course, that's why we have the Campus Security phone number on hand.

The part I most enjoyed was working in the "Quick Stop." It's a small convenience store - food and drinks (non-alcoholic, of course), some toiletries and over-the-counter medicines, and the odd knick-knack. It's attached to the bookstore, and though there were designated Quick Stop cashiers, many of us had opportunities to cover during breaks, or partial shifts, even occasionally whole shifts. The Quick Stop was often busy, but since all you sell is candy and soda, it's pretty mellow. And the customers tend to be quite the interesting crew. It's an excellent place to people-watch.

Overall, I absolutely loved this job. Sadly, being a part-time college job, hours are scarce, and the pay isn't very high. But for a new student with few expenses, it could be the perfect place.

Provide instructors with Academic support. Participate in the daily operation of Academic Services on the Campus. Work with Academic Coordinator.
To serve as a support service for students/staff/faculty at one or more of SLCC Regional Sites. Responsible for providing accurate and consistent information regarding on-site classes, meetings, concerns, questions, etc.
Participate in the daily operation of the campus. Communicate with faculty, students and general public at the information desk. Provide telephone coverage, including but not limited to disseminating general information
about the College and taking messages as needed for SLCC personnel. Be aware of applicable college policies and procedures.

Essential Responsibilities and Duties	
Assist instructors by distributing classroom supplies, facilitating posting of grades, posting class cancellations, making copies, distributing mail, and answering questions. Post all current and new information for instructors.
Know when to direct faculty to their departments.
Post signs for changes in classrooms and classroom assignments. Maintain security on student evaluations. Distribute, collect and work with PLN office with Student Evaluations. Maintain security on departmental tests and
distribute to instructors.
Work with Region-Academic Coordinator to change classrooms when needed. Work with Faculty to gain access to classrooms. Assist in security of facility and equipment, including opening and locking classrooms in multiple buildings and monitoring video surveillance when at the desk and
where applicable.
Communicate with faculty, students, and general public. Provide telephone coverage, including but not limited to disseminating general information about the College and taking messages from and for faculty. Be aware of applicable College policies and procedures. Keep current on new student
information. Assist students with class information, including directing them to MyPage, when applicable. Communicate regularly and frequently with Region-Academic Coordinator.
Train and assist faculty in use of copy machines. Help instructors obtain copy numbers. Maintain list of copy numbers. Assist faculty with necessary supplies.
Other Duties as Assigned.

Job was challenging, creative, exciting and it was wonderful to work with the faculty and students.  I was able to develop programs and  exciting new teaching methodologies that improved training for the students.  I was able to mentor the faculty as much as I was allowed and provide a positive atmosphere for training, teaching and learning.
Unable to balance work life and personal life.

Worked for 5 years to try to create that balance.  Very stressful at times and started burning out.  I was working at least 60 hours per week.

Management was unable to assist with the challenges and communication was very limited.  Decisions were not communicated clearly.   Felt like I was working in a vacuum with little or no directorial powers to manage the needs of the job.  I really wanted to be treated professionally.  I feel that we did not work as a team that would make us stronger.  The leader made decisions and imposed them without explanation or notification.

I needed professional personnel to assist me to manage the lab and  teach students in the lab during free hours and assist in maintaining the lab and staff, computer tech to assist in maintaining the simulators, and clear expectations from management.  I wanted more input into what decisions that were made about my position and the job and inclusion in developing the overall plan for the future direction of the program. 

I learned that I must keep a healthier balance between work and my personal life in order to maintain my health.

Typical day at work for me includes starting the day with a review of what was not completed the day before and needs to be completed.  Then I review any new trouble tickets that I have received since the end of day yesterday and contact the users to schedule a time to come and see them.  The majority of my day is spent answering trouble ticket requests ranging from being unable to connect to the network to not printing to the computer not turning on.  My users consist of the staff and faculty at the Health Sciences campus where they are quite a mish-mash of knowledgeable users and some not-so-knowledgeable users.  The people there and in my department are all great people with awesome team skills and a tremendous resource for support for everything I do.  

I am responsible for the entire campus myself and coordinate with my manager for any shipments of computers coming in for staff/faculty on my campus.  I also facilitate as much as possible for our Infrastructure and Server teams so that they don't have to send someone all the way from our main campus to fix the issue or at the very least, I get them the information they need to have a clearer idea of what the problem is. 

There isn't really a very hard part of my job as I've done what I do for many years and as a result am very experienced.  The most enjoyable part of my job is the people that I work with and that I am allowed to use down time at work to study for my bachelors degree of which I will be finished at the end of October 2017.

A typical day at work:

A typical day at work was coming in early, prepping with breakfast cook if there were things leftover from the day before, helping maintain stock for breakfast and prepping for lunch.

What you learned:

I've learned how to multitask, cook various foods and get my tasks done at an appropriate time.

Management:

Management consisted of, front of house supervisor, Executive chef for the back of the house. Business monitoring our overall costs and workload and a inventory manager. Management did all they could to help teach us to keep food costs down, labor costs and Training team members to take up supervisory positions

The hardest part of the job:

Our lunch rush, We would serve the same people everyday. Some times we would get word of meetings or tour groups at the last minute and would have to start prepping for them as well in the middle of our normal rush. It's an amazing feeling when you get through it, but still quite hard.

The most enjoyable part of the job:

The people, it was the same customers everyday. Plenty of them got on first name basis with us, would talk about family and just have decent conversation when off the clock or on break. Eventually getting to the point that we could have their order memorized so all they had to do was come in and say hello.

I strongly advise NOT working for SLCC. Between the toxic office culture, toxic upper management , low pay and non supportive HR department it is best to save your self the head ache. The school tends to dump too much work on the Specialist I role and does not enforce strong boundaries or work life balance. Toxic behaviors in the office are tolerated for in order to "not rock the boat" As a result, people's mental and physical health suffers. High absenteeism and low morale at SLCC. Upper Management tries to instill fear in their employees in order to control them. Expectations to attend SLCC's many social events but also get all of your work done.  Many SLCC interns (who are also students)do not pay attention to detail and are on their phones most of the day.  HR and PWC dismisses almost all concerns immediately leaving the employee silenced. Job stress has started to affect my physical health as well as my co workers mental health for the worse. The only benefits I can think of are the bruin pantry, strong health insurance benefits and well ness time. Frequent trainings on importance of mental health and a healthy workplace. Is this a red flag that SLCC has a high turn over rate?  Probably. 

I was always very busy.  I had a lot of variety which I love!  It was stressful at times but I don't mind stress as long as I know it's making a difference.  I was always pushed to the limit every second of every day I worked.  I enjoyed being busy but I felt I couldn't ever be fully organized because of the workload.  

I enjoyed learning a lot of new things!  I know they will benefit me for future jobs.  

I did not agree with the management style of my supervisor.  I found it difficulty to know her expectations.  She did not seem appreciative of the hard work I did or my accomplishments.  She didn't want to meet with me to go over tasks.  

I loved all of my co-workers.  We all got along and they were the best part of my day.  

The hardest part of the job was working with my supervisor.  Also, even though I was able to keep up, the overwhelming amount of tasks were hard.  

The most enjoyable part of the job was working with the people.  I also enjoyed the work itself.  The tasks I did were enjoyable.  I loved that I could work out in the weight room during lunch breaks or after work and that it was so conveniently located.

My typical day at work involved meetings with various college departments.  Learning the unique programs utilized by colleges and universities in payroll, data entry, and web design.  Worked closely with my staff and employees with their issues and questions.  Review any issues with payroll overtime reporting, holidays, and/or paid time off.

I learned how to find problems reporting employee hours, overtime and holiday requirements with IRS, researching IRS and state regulations, learning new programs different from the private sector.  Developed relationships with various departments especially Human Resources.

I liked working with my staff. They were pleasant and easy to work with.  No competition just an enjoyable group to work with.

The hardest part of my job was finding the time to learn the new programs required.  Working with individuals whom had worked in college for their entire career and bringing in new ideas disrupting their every day routine.

The most enjoyable part of my job was working directly with employees, staff, and different department administrative/department heads.

My direct supervisor within the Veteran Affairs office at the time I was hired was always abscent and when she was there, she would be late and would not train adequately, was never told who I could ask when I would have questions on how to do paperwork concerning students pre eiligibilty for military educational benefits.  The supervisor over the department within student services never came into Veteran Affairs office to make sure I needed any help with anything or had any questions, the funding for the military students was at least 3 months behind or more , so students were at least two weeks into classes and  no funds from their military benefits due to my supervisor not completing or submitting their paperwork the regional Veteran Affairs office. It was a nightmare, students were getting funded for classes they shouldnt have due to no understanding the guidelines, because no one was there explaining or training anyone on procedures..

Spent 3 years getting verbally abused/insulted on a daily basis. Any problems that occurred on the clock were blamed on me even if I wasn’t involved. Being in this toxic work environment made me depressed and question my own sanity. I complained to HR about my problems with management and tried to resolve it, the people in HR didn’t care and are more interested in gossip and online shopping during work hours. When I gave my 2 weeks notice I was told I was easily replaceable and I’d regret leaving because nobody would hire someone as dumb as I am. The only thing that got me through those 3 years was the incredible people I worked with on a daily basis. The ONLY reason this place hasn’t gone bankrupt or burnt to the ground is the employees that give their all at work everyday. I felt like I had a family here, I could have spent the rest of my career here, and management made me feel so unwelcome I had to leave my close friends I worked with. The pay is pretty unfair as well but when you love what you do that didn’t matter as much to me. 

Top Job Titles	Average Salary
Student employee 36 salaries reported	$10.00 per hour
Adjunct faculty 20 salaries reported	$2,415 per month
Faculty 1 salary reported	$52,294 per year
Nursing instructor 1 salary reported	$52,000 per year
Student coordinator 5 salaries reported	$38,994 per year

Working at Salt Lake Community College: Company Overview and Reviews

Salt Lake Community College

Salt Lake Community College Ratings

Popular jobs at Salt Lake Community College

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected