stocking associate

associate

line cook

customer service associate / cashier

diesel mechanic

Sapp Bros., Inc.

There are a few great waitresses, but the rest are terrible and expect the most from people when they give their very least.  My typical day at work consisted of a plethora of grumpy old men complaining, due to lack of service by their waitresses; snotty morning crew (sometimes, literally snotty with the excessive cocaine use),  and inexperienced, unmotivated, day and night crew. Mid-shifters hardly made any money, and should have been working during the day. The daytime lead knocks out any competition by teaching them how to do their job incorrectly, and then calling them in to corporate. There is immense tension between a good majority of the waitresses. Jealousy is a huge factor since no one makes the same amount of money, daily, they all hate each other. There is a lot of talking behind-the-scenes. The kitchen crew is wonderful, they are all lovely to work with. The restaurant manager is very friendly, and easy to get along with. The customers are great as long as you treat them well.  If you like people and you know how to serve, please apply! They are in severe need of friendly, motivated, discrete employees. I don't mind taking hell from people, so I loved my job.

I started with Sapp brother February 2017, quickly worked my way up from lube tech to diesel tech so on and so forth until I ran my own service center. This is when everything went down hill. No upper management at the time to lend a helping hand. The family culture was gone and it became very clear to me that it is a cut throat game. You have to look out for yourself, as soon as an employee doesn’t like something that you put in place for good reason corporate sides with them and you are in the wrong. No support and I can’t stress that enough. You are expected to work 6 days a week and answer all call emails and text 7 days a week. Even on vacation you can not get a day of peace. I see multiple people complaining about management and I was once one of them and can say I agree 100% but this is because department management have no backing. If you are looking for a place to start and get your basics down this place is great. Other than that find a good company and begin your career with a place that values you for your skill. Looking back on the 14 years I dedicated my like to sapps I believe I should have left way before that. 

I have been working as a CDL A driver handling hazardous materials at my current workplace, and it has been a mixed experience. The camaraderie among colleagues and fellow drivers is commendable, fostering a positive and supportive atmosphere. We work well together and maintain strong relationships.

However, the work environment leaves much to be desired, as there is a noticeable lack of attention to improving conditions. What stands out most is the management, which is below subpar. In many aspects, it feels like we are left to manage ourselves, with a notable absence of effective leadership.

Despite the challenges, I find satisfaction in the work itself. Handling hazardous materials requires precision and responsibility, and I appreciate the importance of my role. Unfortunately, the compensation does not align with the level of responsibility and risk involved.

In summary, while the relationships among drivers contribute positively to the work atmosphere, the management's shortcomings and the need for improvement in the work environment create a less than ideal overall experience.

If you are doing this job temporarily its ok, but for the long run don't expect advancement. The positions are landlocked because the only way they will open is if someone retires. Also, since the management is so poor, you'll get in trouble for trying to do the right thing mainly do to micromanagement. And, then any good you did is undone. 

Next, its a very unprofessional environment. At the service center (repair shop) employees will swear in front of the customers, and somehow its ok. Management tried to fix this, but they were unsuccessful. As you have to lead by example. Also, you have to keep track of all your commissions, and management failed to tell me this till 3 weeks into my employment! And, I asked them about the commission structure several times!

If you really need the money take this job, but don't stay long you'll regret it. And, if somehow this works out for you. I hope you'll become a manager some day and really turn this place around. Live long and prosper.

Decent place to work if you need a job and don't have many options.

Pay usually increases once a year, but only if the budget allows. Pay falls at the low end for the state in some positions. Example Service advisor staff starts around $13 or $14, where the state average for service advisors is $18-$23 starting. Most other positions start at similar rates.

Scheduling is not flexible. It's work when they say or don't work. You -CANNOT- put in for unpaid time off. If you need time off you have to use accrued PTO regardless of how far ahead you notify management of unavailability.  If you don't have the PTO, you have to take the attendance hit. There is -NO- sick time.

Corporate and management have the freedom to cut your hours same day to manage costs, as well as adjust schedules and change hours with no notice, and again it's "do it or don't work".

The team members are great. Most will gladly talk with you and be great coworkers.

Typical day would consist reviewing Salesforce, meeting with sales folks and discussing days activities either by phone or in person.  Meeting with Credit Manager and discussing any credit applications or bad debit that needs to be addressed.  Work with Supply to see if there are any needs for increase volumes in branded terminals or transportation issues we need to communicate to the customers.  Work with any dealers or calls that need to be addressed and/or make some site visits to review their sites and how the sales staff and transportation has done.  Work with the Branded Oil companies to work programs and/or any new sites that might be up for consideration.  Also work with the planning for sales staff and what goals they may have and establish notes how we may get there or new build new goals for them to meet.

A typical day here for me would look like a busy week day or a slow weekend. Sundays were the slowest possible day. We had our regulars who alway made the day better. Sometimes I was in the kitchen, sometimes I was at the desk. Sometimes if we're were understaffed which was mostly at night before I switched shifts I'd do both going back and forth. It was super simple to learn everything and they gave you as much time as you needed to train unlike places like cough  cough *mcdonalds* cough. The coworkers quickly become either your friends or almost family like that was the best part about the job and the reason I stayed for 2 years before life happened. Management needs to definitely be looked into. The hardest part for me was balancing the time between work and myself outside of work. If I wasn't working I was basically doing nothing.

No reviews at all, no pay raise in 3 years, expected to perform maintenance job as well as yours. Coworkers weren't for helping others learn but fail. Alot smack talk or refusal to do there job. Failed to understand worked in all weather. Worked night shift so daylight had zero care for the other shifts. All about 2 guys on road calls when dark but would fail to make sure safety devices worked. Best shop truck was the falling apart shop truck. No erge to keep shop clean unless corporate was showing up. Boss would freak out the day before to make sure things looked good.  Got in trouble for fixing service truck road side because they didn't want to invest in compressor belts. Fuel employees would let food in hot box to long. Had to call corporate to fix knobs in the kitchen due to flames coming out of knobs. Response just blow it out and keep working. List can be longer but I will be nice. 

A typical day at work was collecting driver's paperwork so I could balance fuel gallons each morning, checking timeclock to be sure all employee's punches were correct and turning time in every 2 weeks to payroll, answering employee's questions about insurance policies/procedures, staying in close touch with my manager so I could assist him, I generated new Excel spreadsheets to help in tracking fuel and oil sales/deliveries. I learned a lot from my manager who trained me in accounting skills.  I was respected in that company, and I respected my co-workers.  We had fun and it always seemed to be around lunch or ice cream.

What is the best part of working at the company?
The benefits and the guests were my favorite part and the old general manager

What is the most stressful part about working at the company?
Walking into a hostile work environment caused by the new general manager but everybody at corporate turns a blind eye

What is the work environment and culture like at the company?
Hostile usually. Depending on the genera manager more that particular day. Never knew what to expect

What is a typical day like for you at the company?
Fantastic of i only had to deal with customers and my job. Long hours though and people didn't show for work often. General manager was not a great leader/example..nor people person

Top Job Titles	Average Salary
Stocking associate 10 salaries reported	$20.00 per hour
Associate 10 salaries reported	$1,350 per week
Line cook 1 salary reported	$20.00 per hour
Customer service associate / cashier 1 salary reported	$18.50 per hour
Diesel mechanic 1 salary reported	$23.00 per hour

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