public area attendant

casino dealer

security officer

warehouse worker

shift manager

Saracen Casino

What is the best part of working at the company?
Great pay. Uniforms provided. Good health insurance. Good 401k.

What is the most stressful part about working at the company?
My boss was unprofessional, broke company policies during hiring, retaliated when she thought I was “telling on her”, picked favorites, and cut off opportunities for advancement or transfers.

HR admitted they made a mistakes with  enrollment of part of my benefits options and refused to take responsibility such that I had to file a complaint with the state of Arkansas. 

Upper management promised growth and leadership/skills training that never occurred.

Hard to schedule vacation days because of consistent understaffing. Employees miss work and are difficult to manage/work with because of favoritism or management ignoring issues because of understaffing.

What is the work environment and culture like at the company?
Some people do all the work and others just take constant breaks or ignore their job. This creates hostility and frustration.

What is a typical day like for you at the company?
Each day was somehow worse than the day before. One supervisor was fraternizing with most of the kitchen line and she constantly interrupted service or was hard to work with.

This job had a lot of potential. They like to compare this place to a "Las Vegas style casino". I wouldn't agree at all. Drinks were free for like 2 weeks of me working there, then they started charging and you could definitely tell that in the amount of tips you got. Of course people were upset they had gotten use to one thing, and was made to get use to a new rule.

Management and leadership were all over the place and NOT productive. Didn't really care to work with me on a better schedule so that I have a better work/life balance. Nothing was "hard" about this job other than dealing with the incompetent leadership.

There was supposed to be childcare right across the street, a casino, an amphitheater-- after 3 years (AND counting) I haven't seen any of that. Suffice to say, the people who own it don't care about anything but their bottom line. I saw this and got up out of there.

What is the best part of working at the company?
Excellent work environment. Weekly pay. Uplifting and enriching experience. 

What is the most stressful part about working at the company?
There was nothing stressful about working here at all.

What is the work environment and culture like at the company?
Amazing. You walked out in a better mood and emotional state than you did when you arrived. Great team work.

What is a typical day like for you at the company?
Mondays, Wednesday and Fridays were truck delivery days so after moving the pallets of new orders to the kitchen to where they went, most of the rest of the day consisted of washing and sorting dishes, running and cleaning the dish machine,  as well as stocking the freezer, while removing kitchen and cafeteria trash throughout the day.

I enjoyed my job! The people and the management were great. It has a very positive energy there and personable management that is willing to work with you. The hours that my position had were not family friendly. 2:30 in the afternoon until 11:00 at night. I had monday and tuesday off and only worked from 9 in the morning til noon on Wednesday.  I would see my family before school and that was it. I would have the afternoons off them, on my days off but those where school nights so we xouldnt do much together on thise nights. We had to work ALL holidays!! They also have blackout days that you're not allowed to take off on. 

What is the best part of working at the company?
Co workers!!! They are friendly and helpful!!

What is the most stressful part about working at the company?
Dealing with patrons with a language barrier

What is the work environment and culture like at the company?
Mostly laid back. The employees seem to enjoy their jobs. So lots of smiles and good conversations all around.

What is a typical day like for you at the company?
I wake in to my area and I'm greeted by everyone. I go to my assigned position.  The person I'm replacing let's me know of any issues during there shift. And we do a good bye, have  a good night or something like that.

I absolutely loved working for Saracen casino. Its never a dull moment. You meet a lot of people, the Managers make sure to come and check on you to help when help is needed, CEO is always there to have meetings and talk to you about  what changes can be made for the company. This is the first job I ever had that I loved soo much. They also let you work overtime and pay time in a half  and get paid for all holidays.

Management is largely incompetent. They are ignorant of applicable governing laws and disregarding of legitimate medical conditions in so much as to purposefully negatively impact the affected employee.
Policies were constantly changing without effective communication so that even supervisors were not aware of the current policy in question. 
Plainly, I wouldn't encourage anyone to work there, and certainly don't move there for this job, there are many better options than Saracen.

Ever heard of 'too many cooks in the kitchen" ? That describes the management of Saracen perfectly. I had a Chief Officer, Senior Director, and Director all above me. Not to mention I myself was a manager, with four other managers at my level, some of which had no teams to manage so I'm unsure why they held the title. Its a very top heavy organization with many people to report to and a sometimes byzantine bureaucracy.  The pay and benefits are really good so if you can stand the confusion of who you report to then its a good place. 

What is the best part of working at the company?
Free food  wine women song lights music

What is the most stressful part about working at the company?
Tremendous lack of decent adequate management from the very top to the lower level 

What is the work environment and culture like at the company?
Drugs alcohol lying stealing … employees!!!

What is a typical day like for you at the company?
Very stressful with all the cut throat management

What is the best part of working at the company?
I could most definitely say the patriots were the best part of working 

What is the most stressful part about working at the company?
When most of the team members callout 

What is the work environment and culture like at the company?
The environment and culture at the company was bittersweet 

What is a typical day like for you at the company?
A typical day for me at the company were the steady days

Top Job Titles	Average Salary
Public area attendant 4 salaries reported	$15.50 per hour
Casino dealer 2 salaries reported	$16.50 per hour
Security officer 2 salaries reported	$18.00 per hour
Warehouse worker 1 salary reported	$15.00 per hour
Shift manager 1 salary reported	$25.00 per hour

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