veterinary technician

veterinary assistant

customer service representative

internal medicine physician

radiologist

Schwarzman Animal Medical Center

What is the best part of working at the company?
Best part is working with the animals and getting to learn from Doctors while also having the benefit of bringing in your own pets and getting discounted care.

What is the most stressful part about working at the company?
The stressful part is the workload and low pay. It is hard to make a proper living there and they don't seem to offer support about that. 

What is the work environment and culture like at the company?
There are definitely groups there and you can feel when you are part of it or not. Some techs have the typical nurse personality of having bad attitudes because they want to show off to a doctor and are nervous or not confident in themselves. But at the same time, you do run into gems and can develop cool relationships and meaningful friends there. Management is also a bit troubling since most of the managers (if not all), had managerial experience prior to their role. A lot of time, they depend on you to problem solve or give them grace when they make mistakes. 

What is a typical day like for you at the company?
A typical day depending in which department you serve can be very hectic and stressful or calm and typical. In the busier departments, it can be non stop up to a certain point where things die down and maybe you will have time to complete your tasks or have time to yourself. Other typical days can be calm and quiet with minimal issues or events.

AMC NY is an amazing facility for animals but not human kind. I took a job in the medical records department after being laid off and it was the most miserable work experience that I have ever had. GOD FORBID, if I go through worse.  The work environment is long, hectic, non-stop phones,faxes, scanning, emails, appointments, walk-ins and the emergency visits are gut wrenching. I was once such a happy, bubbly employee because I truly love animals and honestly,  it was a pleasure to have a reason not to communicate with certain staff and ALL of management. But, after a short while, it became routine. Their management has the education level of a less than ambitious high school drop out, they think they're super stars when they're more like reality show contestant rejects and to say the least, they are unprofessional. They gossip back and forth amongst each other , their brown noser staff, colleagues and HR. If you're not "with them", they're against you. After putting in my two weeks notice, my written notice was "lost". Again, excellent care for pets, horrible for employees, if you can,  work elsewhere, if not, you've been warned.

I was severely bullied as a kid and I thought that I would never have to endure that again until I started working at AMC.  I was trained by a truly amazing person who took me under her wing. She explained everything so well that I was able to catch on very quickly.  I learned so many incredible things there in such a short period of time.  However as soon as I started my own schedule that’s when my career was done at AMC.  There is a group of girls who work in critical care that are just horrible people.  They are nothing but bullies and if you’re not accepted by them they will set out to do everything in their power to get you fired.  Unfortunately that is exactly what happened to me.  The supervisor didn’t even take me into consideration.  I am a single mother and I needed that’ job.  My best advice is to just keep to yourself and watch your back. Do not trust anyone there.  The pros of being an employee were the discount pet care, retirement package,

They may look great on paper, but this place will burn you out in a week. Be prepared to work alone or short staffed in a high volume clinic. Patient wards are overloaded so each nurse can have anywhere from 8-15 patients, and if someone calls out, you may have to take care of all the patients (sometimes up to 20 or 30) by yourself. No room for advancement at all. No support from management to help in staffing crisis. No support during COVID. I would recommend passing this place up and going somewhere you will be appreciated and grow. Also, there is no such thing as an annual raise here, which for a multi-million dollar organization in a city like NYC, is unacceptable. You will have to fight for every penny and even then, they will only give you 2%...which in most cases, is less than 50 cents. 

Yes, they have the best specialists in the area and that makes for a good learning environment. This is the only good part about working here. Doctors should not be managers to their departments. These doctors are obviously smart and great at what they do, but they are not good at managing people. There needs to be a supervisor in every department to manage all staff including the doctors. Also, because they are a non-profit AMC makes and changes rules to their benefit. It is apparent after working there for 5+ years that their financial stability is their number 1 concern, not the safety, welfare, and financial stability of their employees. This was overly evident in how they treated their employees during the pandemic.

The pay is competitive but the atmosphere is negative and we are still unhappy. Working at one of the best animal hospitals in the world has its cons. People complain and gossip as per usual but more so at this place. A lot of unnecessary drama occurs, in part because management is ineffective and disrespected because of how useless they are. Instead of fixing things head on and right away, issues are not resolved and resentment builds up. The hospital is also taking away benefits a little at a time. The latest is that we are no longer getting our food discount and now prices have increased drastically, ie. a 24-can pack of cat food that was $3 is now $20. So there's even less reason to stay here. In short, great hospital if you're a client but not the best to work here.

Perfect environment for those who are motivated and require very little management. Creativity and the licence to solve problems alternatively is begrudgingly but ultimately embraced for an institution that is over 100 years old. The most enjoyable part of being a member of this team is the enthusiasm and passion with which you see the medical staff embrace their jobs - staff doctors, interns and residents alike. The most difficult part of this job is watching the chasm between executive management and staff doctors widen by the day.

Overall, working at the AMC was a great experience. It was inspiring to work with such smart/dedicated veterinarians, technicians and support staff every day. As with any medical profession, stress and egos can run high, but at the end of the day everyone is working toward the same mission - to help animals and their owners. The only downside of working at the AMC is room for career growth, especially in a more administrative function. You really have to fight to get what you want (promotion/salary) and even then, you may not get it despite the fact you have proven yourself. Bottom line is that the AMC does amazing work and it was a really great experience working there.

The hospital has an excellent group of committed staff that are passionate about their work but this is overlooked by new administration that is looking to come in and make changes without acknowledging what works or has worked. Sometimes you don’t need to teach an old dog new tricks. Problematic departments with problematic leaders are rewarded with promotions and the everyone else is operating in fear. “Diversity, Equity and Inclusion” are preached along “Ideas” that sound good until they don’t. 

Pros : Camaraderie between staff , competitive pay, bragging rights of working for the largest non profit in the world. 

It a great place to learn but other than that, that about it. The pay doesn't equal what you need to do. As an assistant, your responsible were ER, ICU, Radiology and Surgery and if we were short staffed tough (which happened basically all the time). Despite being non profit and charging so much, they'll start you off at $15; the minimum if they can. You want more you'll have to fight for it. Some people there are wonderful and some have a god complex. I would say get as much knowledge as possible then run.

Top Job Titles	Average Salary
Veterinary technician 27 salaries reported	$35.04 per hour
Veterinary assistant 43 salaries reported	$20.25 per hour
Customer service representative 11 salaries reported	$21.50 per hour
Internal medicine physician 8 salaries reported	$29.26 per hour
Radiologist 7 salaries reported	$345,000 per year

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