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Scripps Health

This is a company based on making and keeping their money. The work is hard work for the amount of money they pay the CNA's. To make it worse, being on Float Pool, you are not always treated well by the other departments when you work in their department. The departments are very segregated, making it very uncomfortable, especially as a new employee. There is a lot of favoritism and nothing is done about it, even when addressed. 
There are some good nurses but for the most part, there is not really a lot of teamwork. Having a lazy RN makes your job harder, you may have 10 patients with anywhere between 3-6 nurses to work for. And they all want you taking care of their patients as if you only work for them, personally. When they may have 2-4 patients. The RN's have to spend a lot of time charting, so the CNA is mainly taking care of the patients and the RN is just giving medications. 
Many of the CNA's have to work other jobs, even the ones that have been with the company over 20 years. That says a lot. It is hard to imagine working for a company that long, full time, and needing another job. 
They do not offer higher education for the CNA's. They only reimburse $1,500.00 a year and offer scholarships for employees working at least a year with the company. 
You have to pay for your insurance on top of getting a low pay check. They offer free insurance after a year and you need to enroll in this Wellness program that is time consuming to get the 100 points needed to get free insurance, the following year. And not to mention, no discounts on the cafeteria. You pay what the public pays. 
They do not give reviews or raises except for in October, no matter when you start, and they seem to leave that out when you get the job. 
So, to sum it up, as a CNA working for Scripps, your first year can basically have you homeless if you are trying to go to school and work for them, as a single person. You will be exhausted and broke, but have your acute care experience, unless you always work in there "Sitting" cases. You will spend 12 hrs sitting with one patient! They seem to do that a lot to new employees.
Scripps has a high turnover because all of these facts aren't known until you start working for them.
There are many other hospitals that pay better in San Diego, I would only come to Scripps if you could financially afford it and only needed the experience. If you have kids and a family to support, do yourself a favor and look elsewhere so you can survive!

What is the best part of working at the company?
As a Registered Nurse at Scripps Memorial Hospital La Jolla from 1997-2010  the leadership made me feel like family. They helped me find my passion and gave me extra time and funding to go back to school. As I excelled with new knowledge and experience, they found ways to promote me and give me opportunities to lead and challenge myself. I stayed at the hospital for many years and wish I still lived in the area to continue with them. As my transition from Cancer Care changed and the needs of the hospital changed they helped me find a new area of interest they knew I had. I then transitioned to Infection Control and my career again blossomed. I think of my time at Scripps Health fondly and miss my colleagues. I now live too far to commute, but remain a great fan of their New Grad Registered Nurse Program with a dedicated medical inpatient unit with special Nurse educators and Clinical Mentors. 

What is the most stressful part about working at the company?
Working for Scripps Memorial Hospital La Jolla was stressful due to the constant expectation to stay focused on staying up to date on practice changes in your area. They were very particular that a RN utilize all the education available to keep up to date on products and medications, plus preparedness for interdisciplinary rounds that the RN would present plan of care and needs of the patient real time 1-2 times per week. There was never a slow moment, but they had others to help. 

What is the work environment and culture like at the company?
It has been a while since I worked at Scripps, but the RNs that remain working at the hospital that I know tell me that care continues to evolve. One central theme remains the focus that is the goal of “PATIENT CENTERED” with the Registered Nurse as the Primary Planner & Communicator of Care. In addition they expected everyone to help each other no matter what your role was at that moment. Whether it is the prompt  action to a patient’s need like a call light or phone call regarding a patient or a medication for pain continues to always be a central idea to improve overall patient care. Every employee was expected to assist if safe for the circumstance. 

What is a typical day like for you at the company?
As I have not worked there in years, I am not the best to answer. In my day I did patient rounds to speak to the patients and facilitate quality care. Patient rounds were a key strategy to assist keeping the best and most current information as priority as well as safety, quality and infection control as a way to consistently improve care. It was always busy and intense.

There is a large staff turnover at Scripps Memorial Hospital and this is for a "reason" and a red flag.   This is at the staff nurse level all the way to the upper mgt.  As a new ICU RN, this is not the best place to start. There were so many unkind nurses who wants to eat their young in this place. Starting with the educator to NP and staff nurses who back bite each other. YOu won't feel the support or family atmosphere here. You would feel that this is dog eat dog world. One of the NP  was even spewing blame when something happened to her patient ,not accepting she has some accountability since she has a higher level of education and has been checking this patient daily whereas the floor RN only had this patient once or twice. Yet when something happened,she thinks its the sole fault of the floor nurse. She knew this patient has this same kind of issues for several days now ,yet she will make you feel like it only started in your shift .  She would report you to the manager for administering medicines she ordered when patient had a side effect from the medicines she ordered to be given. The medicines were given with all parameters met at the time of administration. Yet she wants to blame everybody else but her own. She would gossip about you to new NP hired that she was orienting as well as to her clique staff nurse friends, very unprofessional . She won't talk to me to address her concerns, yet she already spread rumors about me to the unit.  She would degrade you and lower your morale when you talk to to her on the phone.  This is not a place for beginner nurses as they don't like to educate here.  When you asked the educator about reciprocal changes ,she will say, you're the RN ,you should know that and won't educate you. You will also get cancelled from work a lot! Even flexing and cancellation is all about who you're clique with,very high schoolish atmosphere with young ego tripping Charge nurses running the unit. The manager at that time has no backbone to support her staff. She was demoted. The upper mgt whom I notified of what's happening in the unit,also resigned.  This was the unhappiest time of my life , to work in this kind of environment.  They don't realize that I am not just an internal customer but my whole family is an external customers.  We liked our primary doctor a lot so were staying otherwise I would have easily switched to a different hospital.  

I have learned a lot about medical environment with regards to IT side of it. Downtime for medical staff are almost non-existent. I have to be able to listen to their needs with regards to their systems, their data and their use of applications. Customer service skill and patience is mandatory since they deal with patients care and they are very busy with documentations through out most of their day.

The IT Management are heavily occupied with either upgrade, support, moves, and very heavy on implementation of policies and as well as making sure all applications are Windows 7 compatible before the rollout.

I was working with the PC Refresh Team that works on ensuring that assets that are either no longer under warranty are replaced with the Scripps standard model, which entails, data backup and restore of Applications for the users as well as applications are fully functional.

My CO-workers are very skilled, we helped each other out if something unusual comes up. We usually worked independent of each other but occasionally ask each other questions or idea if there are new policies, applications that are newly repackaged and ready for installation.

Hardest part of the job is the waiting time since we have to make appointments with the users so we can upgrade their system. However, our clients deal with patient care so we have to be flexible and there are time when an OR PC is involved, it has to be done extremely well in a short period of time.

I can say that the most enjoyable part of the job is when a Provider or any of the medical staff feel confident and comfortable with their new system and gives you either a "Good Job" and gives me a sense of accomplishment from them.

I've worked at Scripps for 11 years, and overall I would say it has been a rather good experience. I work in a division which is a bit obscure, so we've felt a bit ignored at times, but in general the work environment is collaborative and upper management is caring. I was on an extended medical leave recently and Scripps was very understanding and kind to me during these very difficult times. My base salary has not always been competitive, but Scripps offers very good benefits and generous bonuses, which somewhat makeup for the lack of adequate base pay. I think my greatest criticism of Scripps is not an unusual one in that many companies have the same problem. The problem has to do with Administration promoting people to middle management who aren't suited or trained for these positions. Sometimes a company will promote an employee based on the fact that they do their job well, but doing one's job well does not necessarily translate to being a good manager, and throughout the years at Scripps I've seen seen example after example of these poorly suited middle managers. Having said this, recently Scripps has started promoting and hiring much more qualified and quality managers, so I believe they've recognized the error of their ways. Currently, my division head is excellent and her manager is also highly qualified, personable, and caring. I have to give a lot of credit to a company, like Scripps, who is willing to evolve and grow with the times. The medical field is highly competitive and in spite of the many changes that have occurred in our field over the years, Scripps has tried to be a workplace with a heart.

Been there since 2001 and was well managed by experienced former director. Ever since she got laid off by the Scripps Encinitas officials, the department unfortunately went down and been run by every new poor management. It was never the same since then. The productivity of the department went down and until at this moment. For the past couple years the department always have a low census up to this moment. The management doesn’t care if staffs get canceled or flexed. Sooner or later the department will be shutting down. Almost 2 decades of service with the organization never thought or had doubt in me that everything will be vanished just like that. My dignity and well being was bullied and discriminated by ungrateful inexperienced new director and a clueless new supervisor. It was too obvious that the HR, Department Director and Nursing Supervisor were racist. Most especially the Director who is big fat two face that obviously does not like other nationality than but her own. The director made her own way to demote a former manager who knows how to run the department and who is more experienced and smarter than her. Fired a clever Supervisor and replaced to a new clueless Supervisor who follows her around. They don’t care of their patients and staff, all they care is the amount of money that brings them. Everything is just a business. Scripps will never be a great place to work if it is manage by a deaf, heartless incompetent Management. “Don’t let a sweet smile of a superior fool you, it is just her mask of covering the truth of her evil face!”

If I could give Scripps a negative rating, I would. I’m in my mid-30s and have worked in multiple health systems across the U.S., and this was by far the worst experience I’ve had—largely due to the leadership culture.

As a Quality RN Coordinator, I frequently worked well beyond my job scope because of inadequate departmental support (functioning as the data analyst for the department, even though that was not my hired position). Despite consistently going above and beyond—essentially functioning as a team of one in a role that typically has 2–3 staff at other centers—my efforts were neither recognized nor valued. Instead, I was often talked down to and disrespected. To make matters worse, I worked as a team of one and was expected to “show up as a leader” without the title, compensation, authority, or respect to match.

Over my year there, I experienced unprofessional behavior, including leadership accidentally sending me text messages gossiping about me with inaccurate information, with no apology to follow. When I raised concerns, I was told, “I don’t want to hear about this anymore.” When I requested time off due to burnout after a denied PTO request, I was told there was “no reason” for me to feel burned out and that “all I ever do is complain.”

I value leadership rooted in respect, trust, and collaboration. Unfortunately, I did not experience that here. I would strongly caution others before considering employment in this environment. DO NOT WORK HERE!

Hostile and immature work environment, and poor management that takes advantage of workers, especially food service partners. 

The staff is immensely unfriendly to new workers, and treats the workplace like a gossip setting. If you are starting here, clock in, do your job, clock out. Any conversation with any other worker will be used against you, no matter what it is. Additionally, minuscule amount of training is provided, which staff and management somehow blames on newly hired employees. Current staff who has been working here for a long time think that seniority allows them to mistreat and disrespect newer employees.

Management consistently changes certain people's schedule without informing them, but will feel the need to ask other certain employees before changing their schedule. It is a matter of favorites when it should be a matter of a professional and organized work environment. Furthermore, management and leads expect, and require evening shift food service partners to stay past their scheduled shift and finish all the dishes in the hospital, while they hide in their offices and do not help whatsoever. On top of that, they will go home at their scheduled time to leave, and wave goodnight to the night crew who is still working in the kitchen at least half an hour after their shift ended.
It is very difficult to advance in this workplace, even if you are qualified. It will take years to get a higher position more accustomed to your qualifications.
Overall, this job will be toxic and attempt to take advantage of you. 

To be clear, I think the company is actually good but the position is difficult. This is an okay job for anyone going to school or that may need flexible scheduling. You should know that 90% of the job will be sitting with patients as a safety sitter or constant observer for 12 hours. This role entails sitting with patients that may be experiencing mental health crises, drug addiction/withdrawals, dementia, conginitve impairment, and/or behavioral issues for up to 12 hours. Many of these patients can be physically and verbally assaultive, so be prepared for that. You do not get any benefits if you work as a casual employee (per diem). Job security is good as long as you show up where and when you're supposed to work. There is no advancement unless you're trying to become an RN or maybe a PA; it may help with hiring from within the company but in no way guarantees it. Burnout for this position is fairly high due to the difficult patients that SSRS is assigned to and lack of engagement from management. Management mostly makes sure your paperwork is compliant. Depending on the unit, staff will often forget you are there or unofficially put you in charge of the patient so that they do not have to deal with a difficult patient. There are also a lot of steps that are supposed to happen as a constant observer that unit staff generally do not take or ignore.

I liked my coworkers at Scripps, and that’s the only part I’ll miss. While management was “nice,” they gave a lot of lip service about support without actually extending any. They expected the pharmacists to take the lead on expanding services and educational programs without providing the actual infrastructure for success. They basically set us up to fail. They also expanded services quickly without having the actual staff support to do so. Burdens would be placed on certain individuals to take on new projects or services, while some others would be immune. Some managers were good at the “on paper” things but lacked any sort of imagination, innovation, or respect for anyone that were subordinates. It was very clear that they spoke differently to physicians or those that were senior to them in leadership structure. Respect here was selective and it was clear that those that are “below” did not deserve as much respect, with snide and passive aggressive comments at multiple turns. Thankfully, the toxicity was limited to certain people and I had a great team of pharmacists and technicians. This team is a revolving door and most APPs in this group have complained about burnout; many have left. The few that remain are the ones that have been there a long time and are invested. PTO accrual is also meager and the pay is lower than local market rates, which doesn’t give very much incentive to stay. 

Top Job Titles	Average Salary
Order picker 48 salaries reported	$31.90 per hour
Registered nurse 16 salaries reported	$66.38 per hour
Patient assistant 13 salaries reported	$22.60 per hour
Health screener 19 salaries reported	$37.39 per hour
Temperature screener 67 salaries reported	$36.55 per hour

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