machine operator

maintenance technician

assembler

mechanical assembler

helper

Sealed Air

This role is referred to as customer service but is far from it. In other companies this would be more comparable to an account manager/coordinator role.

Typical day includes email and phone management, order processing, troubleshooting all customer issues, answering concerns, coordinating with all sides of the business and maintaining customer satisfaction, etc. Far too much to list everything.

You are essentially responsible for keeping the business going, however the position allows you no authority to make necessary decisions without approvals on a daily basis. You must rely on everyone else in the business to accomplish anything, but with all other departments being stretched as thin as they are, it is difficult to get the help you need. Even when working with the best team possible as they are also only capable of achieving so much on their own. These frustrations are shared amongst multiple departments, as made evident in the other reviews.

 Additional functions and responsibilities are constantly being added to the role without any additional benefit or grace. High stress environment with high turnover (in the midst of a pandemic, which speaks volumes). If you work hard to excel in this role you are rewarded with additional tasks and responsibilities. Change has been the only constant over the past 5 years, but the problem is that the changes are unnecessary, without adequate training and the company does not learn from past mistakes. If genuine concerns/feedback are brought forward regarding any changes, they are not addressed but approached with a 'you are the problem' mindset. Workplace culture has not really existed since working from home. The enjoyable part of the day-to-day is the amazing team and customers that you work with, however the company is growing closer and closer to losing their best employees unless feedback is valued and positive changes are implemented as soon as possible.  

If you are a salaried manager the yearly raises and bonuses are both small. You can make more money as a salaried supervisor at other competing companies in the same industry. The way the bonuses are structured, even if you exceeded your performance goals for the year, your bonus can still be docked if another department in another part of the company (like sales) did not perform well.  So whether you go above and beyond, or just do the bare minimum, you get the same small merit increase every year and an incentive payout you have no personal control over. I feel like this is counterintuitive and encourages quiet quitting. 

If you are looking for an hourly position then this is a great place to work as you can basically write your own paycheck. If you get scheduled for overtime and you don't want it or don't like working overtime, most times there is somebody who wants it that can cover for you. If you love overtime, there is usually overtime that needs to be covered that you can grab. hourly pay is very good. There is variety to the work and you can also socialize with your coworkers while doing your job. 

PTO time for both salaried and hourly employees is very generous.  Benefits start your first day. 

Sealed Air used to offer both BCBS and Cigna insurance for years. This year they dropped BCBS and only offer Cigna. Tower Health, which dominates this particular geographical area the facility is located in dropped Cigna. So now we have to pay more out of pocket or change our doctors which may force you to travel out of the area for medical treatment. This may be temporary, but it is a major inconvenience for me personally. 

It’s pathetic, you work hard. Run at a higher rate than expected, produce more than expected and still get lectured on the break time policy. Also restricted employees sick time to 2 days a quarter, garbage. “Safety meeting, mandatory to come in off your scheduled shift for safety meeting” huh? Occurrences come off a year after the time of occurrence right? No they come off a year from your last occurrence which means anything before that is neglected and the year starts over, very smart. This place has lost it. Used to have to beg to become operator, you’d do the job day after day as an operator and not be an operator….. Recently they’ve made everyone operator, I do everything other operators don’t know how to do anything we get paid the same. I think you catch my drift. Management never does anything to make my job easier, but they can do things to make theirs easier whilst making mine harder for no extra pay. The only good thing they had was blue cross blue shield insurance, guess what not anymore. Now we are only offered Cigna, it’s garbage, expect to pay even in network. You should love your job, what have you done to make anyone want to be there beside pay us, which is not enough by the way. Sometimes I feel like I’m doing way more than what an operator job description implies such as engineering type stuff, troubleshoot way too much to only be an operator. Job description posted? I wouldn’t even know what is required of me. Break room is even outdated. Gotta walk a mile to even get to it. This place sucks, I would never recommend it.

What is the best part of working at the company?
The level of trust they put in me to run my division without heavy oversight.  I like the incentive to hit goals & objectives and be reward for job well done.  I also traveled a lot (via air) and enjoyed that as well.

What is the most stressful part about working at the company?
When corporate demands cutbacks to help hit corporate goals.  Laying people off was not fun very stressful.   It has to be done and I did it but stayed with me for long time.  Had a great HR dept who did provided support and guidance.

What is the work environment and culture like at the company?
It changed a lot the last few years but overall it was great.   They had continual meetings and clinics to test our skills and keep admin and mgrs up with newest and latest skills.  Continual Improvement at all levels.  Selling skills was very in depth as was managers/officers of the different divisions.

What is a typical day like for you at the company?
I had offices in three states so I did alot of travel until the last year.  I had weekly calls with each of my leadership teams; Sales Managers, Office Mgrs, Mfg Mgrs.  Had monthly corporate call to review the monthly performance of the previous months and would give overview of expectations of the next month.  Made many sales calls with sales mgrs and the sales force.  Did get involved with the safety mgrs when I was at their locations.  Had plants in Tx, NC, NJ, & MS in my division.

Each day challenged skills in managing people, scheduling production, working with SAP, and learning new job responsibilities.  
Mornings started early with opening the plant, and doing a run down of all production areas, making sure each production step was complete and ready for the days production schedule.   Working within SAP, each morning required checking for any production errors (COGI), any late Purchase Orders, and  new materials that needed to be setup in SAP.  Reviewed all new materials and setup the  packaging requirements for the finished product.   First contact for all outside contractors and new employees, along with setting up new vendors, responsibly for all safety training and new employee orientation.  Worked with 3 other full time employees, and was the contact person for temporary employees along with approving hours worked. Supervisory duties accounted for 50% of each day.   Worked 10 to 12 hours each day depending on the amount of work that needed to be finished and worked week-ends to catch up.  Managing a temporary work force is the hardest part of the job since you find that you are in a continuing cycle of training new people.  The most enjoyable part of the job was learning each new job and passing on the training and skills to other co-workers.

I was told many things before hiring. Most of them turned out to be untrue. My work territory, potential for commission, culture, even the 'free' company car proved to be wrong. When I tried to discuss this with my manager, it was shrugged off. It's like they don't want you to succeed. Bizarre.

I was I was told after I was hired that I would not receive formal technical equipment or sales training until I was working there a year. I was still supposed to repair equipment and sell service contracts in the mean time. 
It is embarrassing to be sent to a customer site to repair something when you don't even know what the equipment looks like, never mind how it should work. I was told I needed to call other Technicians for repair advice, while I am at the customer site. They are busy too, and often would not answer their phones. My coworkers had to train me, either during a ride-along or during cell phone calls. 
There is no root cause diagnosis. No one uses the minimum of even a multimeter for testing. Instead you keep throwing parts at it until the fault is corrected. Ridiculous!

I've been a Technician for many years, having managed several service departments, but have never seen anything like this.

 I was also supposed to be making my commission targets, but had no time to work on my CRM. Too busy doing service calls-for free, btw.

Who does this? Sealed Air.

A typical day consists of a shift hand off, and going through the line to change the lot # on the labels and bottles via computer. A startup audit is performed. Though out the shift major and minor changeovers are preformed. This might consist of creating new lot numbers, flushing the fillers, changing online art, caps, sleeves, lables, and new tank hook up. Always making sure the product is correct by taking first and last product samples. I've learned how to function as part of a team, and to take responsibility for work completed.  The many on the job skills learned over the years have helped me become a valuable asset to my company.  The people I work with are friendly and very intelligent. I have formed trusting relationships with my co-workers in dealing with our product. We share responsibilities on different lines so one person doesn't bare the load. The hardest part of my job is that I drive an hour and a half to work, that has taught me patience in its self. In my Job I deal with very toxic chemicals that can react with each other in a negative way. On the initial start up audits, I may have to sign my name at least 12 times and so does the co-operator. you might do that 8 different times thought the night. There has to be a level of trust. Fridays is what I enjoy the most because we only work 4 hours. We work a nine a half hour shift Mon - Thurs.

Background check is ridiculous. If you have any sort of stain on your record they will be picky and give you the run around.

If you don't have a GED or Highschool Diploma they won't hire you(they ask for it) as if doing factory work requires Advanced Math, Biology, Science, History, etc. Requires lifting/bending and the competency too follow directions and retain info and that's it. But they scale a person's competency off of a piece of paper.

Work/life balance is at a minimum.
Raises are performance based(except instead of getting a good raise for working hard, you get a good raise for being lazy).

Promotion is close to non-existent unless(of course) you have another piece of paper validating your competency and even than you will probably get passed up if you're a hard worker.

Most of the management in the front office has very little idea of what they are doing and are so detached from what the work process actually is on the factory floor. They make rules and provide requirements for things that make zero sense, almost like they see you doing good and put stipulations in place to hinder you.

Also, if you choose to work night shift. Be prepared to work as a skeleton crew as they only seem to hire for the other shifts.

As a customer service rep at this company, it is a lot of work. The CSRs do way more than a customer service job. Way more. This is an account management job and I would not mind the extra work if the compensation matched. The pay is very low. The CSRs not only do regular customer service jobs such as entering orders, answering phone calls, helping with expedites, etc. They also have the job of an engineer (entering part numbers in the system) and they do A LOT OF transportation job functions such as allocating stock, moving out ship dates, scheduling agreements that include holding stock, and working with batch numbers (?), canceling shipments, etc. That is not a CSR job and if it was, there should be way more pay. They work out of different systems so for example, expediting orders go through this long-form system and as a matter of fact, a lot of work is done in the system AND you also work with the forms. So much extra work. And the director is adamant about people coming back into the office. And that means people are driving over 2 hours one way, twice a month to sit in an office when they could do their work at home. That said a lot to me about who she is. This was not a good experience. 

But the campus is beautiful. I love the fitness and wellness room. And they have a waterfall and it is very secured building. 

This is a great company overall, but the particular plant I worked at has the most toxic culture and work environment that I have ever encountered. On a scale of one to ten, the morale there is -5. It is run by a plant manager who keeps the supervisors under him incompetent and cowering. Department managers that should be long gone for proven incompetence are somehow kept around (just moved around to different positions), and ones that show backbone or some kind of intelligence are quickly railroaded out of there. It's simply amazing. There are some who have been there over thirty years, proven their abilities, but are not given a chance to move up in the company.  It is soul crushing. The operators (who are extremely able) are not given input and often treated as inferior. Production is high, but of poor quality and there are not rewards or "thank-yous" for a job well done.
Only finger-pointing and berating when things go wrong.  I thank goodness every day I got out of there!!!!!! I only gave this company the three stars because in talking with other employees, I know that there are better Sealed Air facilities out there, I just happened to be at the bottom of the barrel.

Top Job Titles	Average Salary
Machine operator 46 salaries reported	$20.81 per hour
Maintenance technician 33 salaries reported	$28.51 per hour
Assembler 9 salaries reported	$20.47 per hour
Mechanical assembler 2 salaries reported	$24.00 per hour
Helper 5 salaries reported	$19.87 per hour

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