customer service representative

door attendant

deckhand

captain

shuttle driver

Seastreak-LLC

Unless you are locked in with a specific crew, your work schedule can vary day to day. General work includes cleaning the boat before and after shifts, ticket collecting/selling, and managing passengers. In case of emergency you may be called to assist in crowd control or boat repair, which is somewhat probable due to how boats are managed. The office has a "cross that bridge when we get to it" mentality, so mechanical issues are not uncommon. Whether engine failure, fire, or minor issues that have snowballed over time, some boats are often rotated out of service. If you're on a good crew, you will weather these issues and still provide good service to your passengers. If not, best of luck. At least you get to see the city and get experience on a boat.

What is the best part of working at the company?
Customer service representative.  Making folks vacations become a reality and clear passage.

What is the most stressful part about working at the company?
Fulfilling customer satisfaction when boat cancels. Handling difficult customers who are unruly. 

What is the work environment and culture like at the company?
Fun, challenging, busy. The job can be constant phones, customer service, boats, cars parking. You need patience. 

What is a typical day like for you at the company?
Depending upon your scheduled hours. I work all regions. New Bedford,  Martha's Vineyard, Providence,  RI. A job is what you make it. For me traveling via car or boat 🚢 I make it do what it gotta do.

Great place to work for no doubt. Manager makes you feel like you matter and it is a great environment overall. This job is a seasonal job with unemployment benefit at the end of the season. It is not a job I recommend if you are looking for a long run job because it does come to an end at the end of the summer and it doesn't start up again until next summer season, but if you do a very great job you may be ask to do other small job with the company and also to come back to work for them again.

Most schedules offer a lot of time off, but the days you work are long (16 hours on some shifts). Deckhand work is pretty easy, cleaning the boat, bartending, collecting/selling tickets, making sure passengers get on and off the boat safely. A lot of overtime was available, so you can make good money if you work a lot. You also get sea time if you want to get your Captain’s License.

One of the best places to work. The job is seasonal but if you have good attendance and good customer service it helps to advance in your career.  I have recommended friends here and they still work here as well.

If looking to get into the maritime fields, this is a good place to start. You can be on a variety of vessels, learn about each one, customer service is a key component to the job dealing with a lot of people.
Working in all types of weather conditions during the day and night.

Don't waste your time. Not a professional  company to work for. You  always keep an eye out for yourself. A company that is ran with little concern for its employees and passengers.

Working several days in a row without a day off, long work hours. Managers would not inform employees of important changes, or news until last minute and everything was very disorganized. 

Great place to work,  Management is wonderful,  everyone is helpful and friendly.  I enjoy making sure the customers are pleased with the services provided

Not for everyone, highly underpaid great benefits tho. It’s a job for young kids with no financial responsibility, you’ll need to work maximum overtime to be financially stables. they’re family oriented which is a major bonus 

Top Job Titles	Average Salary
Customer service representative 6 salaries reported	$16.46 per hour
Door attendant 1 salary reported	$15.92 per hour
Deckhand 3 salaries reported	$16.67 per hour
Captain 3 salaries reported	$26.33 per hour
Shuttle driver 2 salaries reported	$20.00 per hour

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