assistant property manager

property manager

certified peer specialist

maintenance mechanic

landscape technician

Seattle Housing Authority

SHA is one of the leading housing authorities in the country. However, it is the employees who break their backs, trying to ensure that the residents of the community it serves receive the assistance they need. In this agency, it matters who you work for. You are only as successful as your manager. If you work for a good manager, you are fortunate. The senior management team is out of touch with the needs of their customers, the employees. There is a big division between management and the non-exempt employees who work there. It is a highly fear-based culture. Park your brain at the door when you go to work every morning. Opportunities for advancement are not common. Seniority is not valued. Increased wages? Not if you are non-exempt. Many managers are coasting until they retire. They don't care what legacy they leave. As long as they get what they need out of the work environment, they don't have a concern for those "beneath" them (and the people who work for them are treated as if they are "beneath" them). The results of employee surveys are ignored when concerns are expressed by the employees about management. Many, many good employees are leaving. They are tired of not being respected, valued, or treated with dignity. The politics at SHA are brutal. The morale is the lowest it has been in the agency for many, many years. I've never worked in such a toxic work environment in my entire career!

I love the work that I do at SHA. I enjoy serving the community and feel like there are lot of people who work here who are very kind and passionate about the work. It can be a very flexible, laid back environment depending on the team you’re on and manager you have. It’s difficult to find a hybrid or flexible schedule  in social services so I enjoy that aspect. They do prioritize promoting from within. As far as social services agencies go, the work life balance, compensation, and flexible schedule are unmatched.

The work load is sometimes unrealistic, and management does not seem to care. There is very very little accountability for those who do not perform well or do not complete their work, causing more work and stress for others. Often doing work well gets rewarded with more work. Management will implement new policies or have staff take on large projects without the proper training, staffing, or procedures in place. There is an inconsistency in expectations across teams. I have worked in multiple departments and found that participants feedback is always valued over staffs. 

I learned to operate and process data in many applications in the line of operations in the Human Resource (HR) Department, like HRIS systems and databases (PeopleSoft/JDE), NEOGOV/Insight (used to process employment applications).  

Also learned how to participate on an interview panel in order to keep the rules and process fair for unrepresented & represented employees.  Managed and assisted in planned meetings, gave Orientations (Onboarding) for all levels of employees. Used MS Word, Excel, Access, PowerPoint, Outlook, Visio, Secure Perfect Badging System and Adobe Acrobat 9 to process various HR documents. 

My more than ten years working with Seattle Housing Authority (SHA) was rewarding to me and I really appreciated the training and mentorship I received from my supervisor.  I showed my appreciation by being the best and dependable employee I could be.

What is the best part of working at the company?
Overall most staff is friendly. They way over complicate the positions and their role they play. Too much time invested in equity this n that or support that ends up no more than word salad and acknowledgements. Some management are unapproachable with zero room to support personal lives. All in all they could cut half the staff and still get the sane work done. Not sure how you can be in public service and work from home. If you like cubicle life and waiting for people to pass away or retire in order to advance, thus is for you

What is the most stressful part about working at the company?
Zero clarity about your role, and late with tools to do said roll

What is the work environment and culture like at the company?
BLM everything…then everyone else 

What is a typical day like for you at the company?
Cubical and no empowerment, while most days staff supports the city most vulnerable by working from home. If you are not Lgbqt or BLM you will not likely last

Seattle Housing is a good place to work, good benefits, paid time off and most upper management were good to work under.  Multi-cultural tenants to deal with can make it difficult at times but they are good people.  I worked for Seattle Housing for 10 + years and never really had many issues but there is always just one tenant out to get you in trouble with the company because they don't lie to follow the rules that are laid out in their lease.
Most enjoyable part of the job is getting to meet all kinds of different cultures and learn new things.
The hardest part is getting some tenants to follow the lease rules and keeping them in compliance.

Seattle Housing Authority is one of the leading Housing Authorities in the Nation. I loved the opportunity to work directly with clients, in public housing, worked with the disabled, senior populations. Loved my co-workers, managment was awesome they always made everyone be accountable for work style and decisions made regarding the smooth operation of each property that you were responsible for.The hardest part of my job was to see people and find people deceased in their units. I learned so much in my position as Certification Specialist at the Seattle Housing Authority, lots of training, good supervision and just a overall rewarding experience in helping those in need.

SHA is a good company to work for, if you have a permanent position. They employ a lot of temps and people in project positions, and there isn't a guarantee you'll get a permanent position there. Job openings are pretty steady, so if there is one you qualify for, you should. Regular employees are union employees, so there are union dues to pay. They do pay most of the monthly bus pass, and have several options for dental and health insurance. They are committed to diversity in the workplace and have a very liberal political stance on current events in the world. I really loved the people I worked with and made several friends during my time there.

I will have completed a 3 month temporary program analyst position.  I believe that affordable housing is a human right and I very much wanted to share in that endeavor with others.  I am in the process of applying for other positions and hope to find one soon.
I will engage in an assessment tomorrow to determine where I should be to be most effective.

What is the best part of working at the company?
Working for the tenants and seeing G that they get their work orders done in time. I k own how it feels to have to wait so I wanted to be a blessing to them.

What is the most stressful part about working at the company?
It's best for me not to mention it for the sake of SHA

What is the work environment and culture like at the company?
I had a high level team players experience, which gave me a chance to be apart of a huge help to make sure tenants were safe during covid.

What is a typical day like for you at the company?
Cleaning, and caring for the tenants

If you can maintain the top 30 percent of performers this job is for you.  If you like working with people and are able to adjust to ever changing requirements and policies this is the place.  This is a non- profit leaning towards the corporate private sector in its management style.  Hard working co-workers.  Hardest part f the job for me is changing sites and saying goodbye to clients, best part is getting a whole new batch.

Top Job Titles	Average Salary
Assistant property manager 2 salaries reported	$37.94 per hour
Property manager 1 salary reported	$60.82 per hour
Certified peer specialist 7 salaries reported	$35.53 per hour
Maintenance mechanic 5 salaries reported	$42.71 per hour
Landscape technician 7 salaries reported	$27.78 per hour

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